Acorn Motor Group - Acorn Kia Macclesfield Reviews 

668
•
TrustScore 5 out of 5

4.8

The Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more

Company replied

Rated 4 out of 5 stars

was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈

Company replied

Rated 5 out of 5 stars

We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more

Company replied

Rated 5 out of 5 stars

From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more

Company replied


Company details

  1. Kia Dealer
  2. also in
  3. Car Dealer
  4. Car Leasing Service
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.


Contact info

  • The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom

  • 01625 422226

4.8

Excellent

TrustScore 5 out of 5

668 reviews

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4.8

All reviews

(668)

554 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding service from Jon

Outstanding service from Jon. Couldn’t have asked for more. Highly recommend!

16 September 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Sarah, we are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for your kind words. We are thrilled to hear that Jon provided you with outstanding service. We aim to exceed our customers' expectations and it sounds like we did just that. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out if there is anything additional we can do for you. Thank you for recommending our business. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

I brought a Kia Sportage from Chris…

I brought a Kia Sportage from Chris Stockell, he was great, lovely friendly guy and did not push anything. He gave me all the information about various specifications and allowed me to make the right choice for me. He kept me informed of when to expect my car, talked me through all the financial options available and made it very easy to buy a car. When I collected my car he went through everything and made collection a smooth process too. I also have to mention the Manager- Stewart, who was also a great help and nothing was too much trouble. The car itself is amazing, I am extremely happy with it, it is a comfortable and lovely drive, with a lot of space and features.

16 September 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Sam, we are so pleased you enjoyed your visit to Acorn Kia Macclesfield. We are thrilled to hear that Chris and Stewart provided you with exceptional service. Our goal is to make the car buying process easy and enjoyable for our customers, and we are so glad to hear we achieved that with you. Thank you for choosing us for your car purchase, we appreciate your business. Please don't hesitate to reach out if there is anything additional we can do for you. We look forward to serving you in the future. We hope you continue to enjoy your new Kia Sportage Happy driving. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Great experience

Easy to make an appointment. Followed by a phone call a couple of days before the car was due to go there. Very welcoming, very thorough. Washed and hoovered out, which didn't get done at a previous Kia garage. Mot explained.

11 September 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Jill, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Cath, Thank you for your kind words. Our team takes pride in providing excellent customer service. We are glad to hear that our staff was able to assist you. We appreciate your feedback. Please don't hesitate to reach out if there is anything further we can do for you. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

I called in to see David Cunningham…

I called in to see David Cunningham about the progress of my new car order. David is always very friendly, helpful and welcoming when you see him. My new car had arrived early and David kindly allowed me to view the new vehicle in storage. The new car looked amazing. I have found David to always be cooperative, helpful and professional in his approach. I am glad that David has been my first point of contact at Acorn Motors. I would highly recommend Acorn Motors to anyone purchasing a new vehicle.

13 September 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Paul, We are pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for sharing your positive experience with David and our team .We take pride in providing exceptional customer service and are delighted to hear that David has exceeded your expectations. We appreciate your business. Thank you for choosing us for your new car purchase and for recommending us to others.Please don't hesitate to reach out if there is anything additional we can do for you. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

The sales team were very friendly

The sales team were very friendly
Thank you David!

5 September 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Stuart, we are pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for taking the time to share your positive experience with our sales team. we strive to provide excellent customer service and it means a lot to us that you found David and our team to be friendly. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Great service from initial call to book…

Great service from initial call to book MOT to picking the car up

First class

8 September 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Paul, Thank you for your review. We are thrilled to hear that you had a great experience with us, from booking your MOT to picking up your car. Providing first-class service is our top priority and we are glad we were able to meet your expectations. Please reach out if there is anything further we can do for you. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Great experience

Just picked up my new car from Acorn. All sorted really quickly and smoothly. David C was very helpful and made the whole experience a pleasure.

4 September 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Angie, We are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you so much for the positive review. We are thrilled to hear that your experience at Acorn was quick and easy. Our team, especially David , strives to make every customer's experience a pleasant one. We appreciate your business. Thank you for choosing us. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

I was unable to bring in the car myself…

I was unable to bring in the car myself after I had a fall, but Lesley was very kind and understanding and arranged for the car to be collected and returned after service and MOT. Everyone has been extremely helpful and supportive with any queries I’ve had during a difficult year for me and their kindness is much appreciated

29 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hi there, Thank you for taking the time to share your positive experience with us. We are so glad that our team was able to support you during a difficult time and make the process of getting your car serviced and MOT'd as stress-free as possible. We truly value your business and are always here to help. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Very well organised

Very well organised. Kept me informed of progress

29 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Max, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Another 5 star experience

Another 5 star experience. great helpful staff very satisfied thank you

28 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hi there, Thank you for the 5-star review. We always strive to provide excellent customer service and are thrilled that you had a positive experience with our helpful staff. Your satisfaction is our top priority. We appreciate your support and hope to see you again soon. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Efficient, helpful customer service

27 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Roger, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Excellent as always

As always a welcoming, swift, efficient service provided. Thank you.

21 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

"Thank you for sharing your experience! It's always our pleasure to provide efficient and welcoming service. We appreciate your support!" #CustomerSatisfaction #EfficientService

Rated 5 out of 5 stars

Excellent service even though it was a…

Excellent service even though it was a recall

19 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Stephen, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Lesley is great really helpful polite…

Lesley is great really helpful polite and friendly and efficient

22 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Claire, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Always do a great job

Always do a great job, send a video and hoover and wash the car. Friendly staff 😊

18 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Rachel . thank you for taking the time to leave us this feedback. Thank you for your kind words. We appreciate your recognition of our hard work and commitment to providing exceptional service. We always strive to go above and beyond for our customers and we are glad to hear you enjoyed your experience with us. Thank you for choosing our business. We hope to be of service to you again in the future. Take care and have a great day. Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Excellent, caring salesman.

The salesman, Mark Potts, was very informative & helpful & was instrumental in which car I chose. He was very attentive making sure we were comfortable & getting us drinks. On leaving the dealership I was confident I had chosen the best car for my needs & I am really looking forward to taking delivery home of my new car.

13 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Carol, We are so pleased you enjoyed your visit to Acorn Macclesfield. We are thrilled to hear that our salesman, Mark , provided such excellent service during your car-buying experience. We pride ourselves on our knowledgeable and attentive staff. Its experiences like yours that really keep us motivated. Please don't hesitate to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
#customerfirst #happycustomers

Rated 5 out of 5 stars

Very thorough explanations from Mark

Very thorough explanations from Mark. Pleasant and helpful when purchasing and when I collected the car. A good idea to have the same sales person handling both.

14 August 2025
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Janet,We are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for taking the time to leave a review, we're glad to hear you had a great experience with Mark. Our team strives to provide thorough and friendly service to each and every customer. We appreciate your recognition of our sales process and the value of having a consistent point of contact. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield

Rated 5 out of 5 stars

Smooth car-buying experience

Chris, Sales Specialist at Acorn Motor Group, Macclesfield, was helpful, attentive and polite from my initial enquiry earlier this year to ordering and collecting my Kia EV3 in August, 2025.

Overall, a great car-buying experience from start to finish and one of the smoothest I’ve ever encountered.

14 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hello Robert, Thank you for your kind words and for choosing Acorn Motor Group. We strive to make every car-buying experience as smooth and enjoyable as possible, and we are thrilled to hear that Chris provided you with helpful and polite service throughout the entire process. Reviews like this give us motivation and help us ensure we provide high quality care. Please don't hesitate to reach out if there is anything additional we can do for you. Enjoy your new Kia EV3 and we look forward to serving you again in the future. Take care and have a great day. Happy driving.
Best wishes
Acorn Kia Macclesfield
#AcornMotorGroup #GreatService #SmoothProcess

Rated 5 out of 5 stars

Good experience of service

Able to drop off car the day before. Service completed quickly with video and report. Cleaned inside and out. Thank you.

14 August 2025
Unprompted review
Acorn Motor Group - Acorn Kia Macclesfield logo

Reply from Acorn Motor Group - Acorn Kia Macclesfield

Hi there, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our drop-off service and that our team was able to provide quick and thorough service. We take pride in delivering a clean and efficient experience for our customers. Thank you for choosing us. We hope to be of service to you again in the future. Take care and have a great day. Best wishes
Acorn Kia Macclesfield
#CustomerSatisfaction #EfficientService

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