Chris was fantastic from start to finish, we could not have asked for more. He is extremely knowledgeable, not only about the car, but about the motability scheme, which was such a help. The experienc... See more
Company replied
Location
Switch locationThe Central Garage, Waters Green, SK11 6JS Macclesfield, Cheshire, GB
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See what reviewers are saying
was looked after on arrival with my Dog Minnie, took a bit longer than expected, but with the valeting wash and Vac was well worth it. Thanks to Lesley and Team for the Visit, 💯👌🌈
Company replied
We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... See more
Company replied
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... See more
Company replied
Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
The Central Garage, Waters Green, SK11 6JS, Macclesfield, Cheshire, United Kingdom
- 01625 422226
4.8
Excellent
668 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly and professional reception…
Friendly and professional reception staff. Kept up to date with the progress of the service.
1 October 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Chris, Thank you for your kind words. We are thrilled to hear that our reception staff provided a welcoming experience and kept you informed throughout your service. We appreciate your feedback and look forward to serving you again. Take care and have a great day
Best wishes
Acorn Kia Macclesfield
#customerlove #professionalism #welcomingstaff
Great service many thanks
2 October 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Andy, Thank you so much for your kind words and support. We truly appreciate your business and are thrilled to hear that you had a great experience with our service. We look forward to serving you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
The service rep told me the time to…
The service rep told me the time to bring the car in, how long it would take. I arrived back at the collection time to find the car ready, serviced, washed and cleaned at the due time. Well organised.
1 October 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you so much for your review and choosing our services. We are thrilled to hear that everything went smoothly and efficiently during your visit. Our team takes great pride in providing excellent service and timely results. We appreciate your business and look forward to serving you again in the future!"
#HappyCustomer #EfficientService
Excellent service
Very efficient all work carried out quickly and texted when ready to collect the same day . Also car cleaned nicely . Thanks
1 October 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind review! We're delighted to hear that our services exceeded your expectations with quick completion and a clean car. We appreciate your business and look forward to serving you again in the future. Drive safe!"
#HappyCustomers #EfficientServices
David was very friendly and…
David was very friendly and knowledgeable and he was very patient as I asked lots of questions. I came away feeling very satisfied with my experience
1 October 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
We're thrilled to hear that David provided friendly and knowledgeable service while answering all of your questions with patience. It's our goal to ensure our customers leave feeling satisfied after each interaction. Thank you for choosing our business! 🎉
Chris made my experience easy and…
Chris made my experience easy and enjoyable. His knowledge and ability to put me at ease was amazing.
30 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind words! It brings us joy to hear that Chris was able to provide you with a stress-free and enjoyable experience. We strive to make our customers feel at ease and are thrilled to know we succeeded. See you again soon!
#HappyCustomers #SmoothSailing
The KIA sales experience
Choosing a car is often a daunting task but thanks to the valued assistance of Jenna and her in depth knowledge of vehicles the whole process was seamless!
I got a sensible valuation for my trade in and a realistic price for the Kia Sportage I chose!
The paperwork to safeguard all aspects of change of ownership can be complex but this was handled with patience and professionalism again by Jenna and would have no hesitation in returning in the future!
1 October 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Thank you for your kind words, we are so glad that you had a seamless experience with Jenna and our team. Our goal is always to provide excellent service and make the car-buying process as easy as possible. We appreciate your business, thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield
Never thought I would buy a car online …
Never thought I would buy a car online - First time for everything . Found one I liked at Macclesfield branch - was still very wary . Jonathan (Smith) who i dealt with was so helpful and informative and made everything so simple . Always there to answer any questions I had . As for the car - it’s perfect . Thank you so much for all your help .
4 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Carol, Thank you so much for your review. We are thrilled to have helped you purchase your perfect car online. Our team at the Macclesfield branch, especially Jonathan, is dedicated to making the process simple and answering any questions you may have. We appreciate your trust in us and appreciate your business. Feel free to reach out if there is anything additional we can do for you. We look forward to serving you again in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Macclesfield
Very patient and helpful salesman
Very patient and helpful salesman
26 September 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, we are pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for your kind words. It's our top priority to provide the best customer service possible. We're glad to hear our salesman was able to assist you patiently and effectively. Thank you for choosing our business. Feel free to reach out if there is anything additional we can do for you. We're looking forward to your next visit with us to collect your new car. Take care and have a great day. Best wishes
Acorn Kia Macclesfield
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, Thank you for taking the time to leave us this feedback. We are thrilled to hear that you had a positive experience with our team. Our goal is always to provide excellent service and a friendly atmosphere. Thank you for choosing us. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day. Best wishes
Acorn Kia Macclesfield
Just waiting for someone to get back to…
Just waiting for someone to get back to us with an appraisal on the car.
26 September 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Mathew, thank you for taking the time to leave us this feedback. Our team is eager to provide you with a prompt and accurate appraisal for your car. We appreciate your patience and will be in touch soon with the details. We sincerely thank you for the positive review, and look forward to seeing you again soon. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
They always keep you updated when I…
They always keep you updated when I take my car for MoT and service. The work needed doing was explained well. Although I didn’t receive a detailed print out of the MoT checks
25 September 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Wendy, Thank you for taking the time to share your positive experience with us. It's our top priority to keep our customers informed and ensure their satisfaction with our services. Thank you for bringing this to our attention. Thank you for trusting us with your car's MoT and service needs. We appreciate your business. We look forward to serving you in the future. Take care and have a great day. Best wishes
Acorn Kia Macclesfield
Free Recall on KIA EV6
I was invited to bring my EV for a recall to upgrade software.
I was dealt with promptly and offered coffee. I was informed a couple of hours later that my car was ready and that KIA had carried ta free safety check and provided a video of the findings. (All OK)
On driving my car away I noticed that my car had been washed and valeted.
Thank you and well done KIA.
20 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Edward, We are thrilled to hear you had a positive experience with our team during your visit for the recall. Our customers' safety and satisfaction are our top priorities, and we're glad to know we exceeded your expectations. We appreciate your business. Thank you for choosing KIA. Feel free to reach out to us if there is anything additional we can do for you . We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
#customerfirst
Good reception on time
Good reception on time, clear indications of work and likely time to collect - just good service all around
24 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Tom, Thank you for your kind words. Providing clear communication and timely service is something we strive for with every customer. We appreciate your feedback. Thank you for trusting us with your cars service needs. We look forward to serving you in the future. Take care and have great day.
Best wishes
Acorn Kia Macclesfield
customer focused friendly service
customer focused friendly service
Danielle Pollard was extremely helpful
Car service how it should be!!
20 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Daren, We are so glad you had a great experience with Danielle. Our team strives to provide customer-focused and friendly service to all of our clients. Thank you for your kind words and choosing us for your car service needs. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
Lovely, helpful staff and welcoming atmosphere!
The branch was lovely and welcoming. Johnathan let us have some time to look around the car and inside and was on hand for any questions. He then guided us on a test drive, again on hand for any questions. Once we were back at the branch, he was extremely helpful and we got the sense he truly wanted us to get the best deal. We had a fab experience here and I can’t wait to get the keys to my new car!!
20 September 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hi there, we are so pleased you enjoyed your visit to Acorn Kia Macclesfield. Thank you for the great review. We're thrilled to hear that Johnathan provided you with exceptional service during your car buying experience. We pride ourselves on making our customers feel welcome and finding the best deal for their needs. We appreciate your business. Thank you for choosing us. Feel free to reach out to us if there is anything additional we can do for you. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
#CustomerSatisfaction #BestDeal #HappyCustomers
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Jon, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield.
Great company to deal with
Great company to deal with, all staff are very pleasant which makes life easy for the customer.
18 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Carl, Thank you for the kind words. We pride ourselves on providing excellent customer service and it's great to hear that our staff made your experience a smooth one. We value your business . Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you again in the future.Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
#HappyCustomers #ExcellentService
Excellent service all round
Excellent service all round provided by both John and Danielle. Felt like I was treated like a member of the family!
20 September 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Robert, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. We appreciate your business. Please don't hesitate to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield.
The salesman Johnathon Smith was great…
The salesman Johnathon Smith was great and made the whole really easy and stress free. Its the second vehicle I have bought from Jonathon and I will be returning to Acorn for my next vehicle.
17 September 2025
Reply from Acorn Motor Group - Acorn Kia Macclesfield
Hello Steve, Thank you for your kind words. We're so happy to hear that Johnathon made your car buying experience stress-free. We appreciate your continued support . Feel free to reach out to us if there is anything additional we can do for you. We look forward to serving you in the future. Take care and have a great day.
Best wishes
Acorn Kia Macclesfield
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