AC Mortgages Reviews 

586
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, friendly, and supportive throughout the entire mortgage process. Many consumers note that expert advisors go above and beyond to provide clear guidance and secure the best possible deals. People consistently appreciate the swift communication and efficient handling of applications, which helps make the entire journey completely stress-free. Reviewers highlight that progress updates are regularly provided, ensuring everyone stays fully informed from the initial application to final approval. Buyers looking for reliable mortgage services would gladly recommend this dedicated team to friends and family.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional support... See more

Service

Consumers find service to be positive, consistently describing the mortgage process as smooth, efficient, and... See more

Customer service

People report positive experiences with customer service, praising staff for making the mortgage process... See more

Response time

Clients share positive opinions on response_time, frequently highlighting that representatives are incredibly... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as seamless, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more

Rated 5 out of 5 stars

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how thin... See more

Rated 5 out of 5 stars

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made t... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

586 reviews

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5.0

All reviews

(586)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clare and Kotryna 🌟 🌟

Clare and Kotryna were absolutely amazing from start to finish. With our previous mortgage company, I had to rely on second hand updates from my husband, as he was the main applicant and the only one they communicated with. But the moment AC took over, they asked for my email and included me in every conversation. I instantly felt involved, valued and at peace because they gave me this reassurance. It’s the little things that make such a big difference. Thank you, Clare and Kotryna, you both are stars ✨ ✨

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service

Thank you both Jennifer and Rory for the excellent service provided, including frequent updates and communication, prompt response, very experienced and knowledgeable.

I totally recommend Aberdein Considine as you will be feel supported by professionals.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Great support for FTBs

Krysia, Noreen, and Jennifer's help and availability for any FTB question was really helpful in familiarizing myself with, and taking my first steps in, a property market in a country/city that is not my own. All of them have been very professional and patient with my questions throughout the process and helping me secure a mortgage. Definitely recommend.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

A Seamless and Stress-Free Mortgage Experience

We had an outstanding experience working with Chris and Noreen as our mortgage advisors. They were knowledgeable, patient, and always took the time to explain every detail clearly. Their prompt responses and thorough communication made the entire process smooth and stress-free. They found us the best possible deal and guided us every step of the way. We truly appreciated their professionalism, expertise, and genuine care. We highly recommend them to anyone seeking trustworthy and experienced mortgage advisors

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for the smooth mortgage process

From the very beginning, Claire provided exceptional support throughout our mortgage process, and when Kotiyana took over, she continued with the same level of dedication and professionalism. Their help made the entire process smooth and stress-free. We are truly grateful for their outstanding service and highly recommend Aberdeen Considine. Thank you both for all your help!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Krysia to secure a mortgage and she has been just as brilliant as I remember.

She is professional, pragmatic and approachable. Mortgages can be stressful and confusing, however the entire process has been seamless and straightforward.

I would have no hesitation in recommending Krysia and the wider AC team.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Scott was fantastic help with applying…

Scott was fantastic help with applying for our mortgage when we moved house. He explained every step in detail and was always quick to reply when we had any follow up questions. He made sure we were getting the best deal for our situation and would use this service again in future

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Aberdein Considine - First Class Services!

Both Nikki and Gemma were extremely helpful in securing me additional borrowing on top of arranging a solid 2 year fixed rate mortgage, in a very tight timeframe. I simply cannot thank them enough for their help. They, and the rest of their team provide excellent services at Aberdein Considine. I would easily recommend their services to anyone looking for mortgage advise in Aberdeen. Keep up the good work!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for David and Gemma from AC

Myself and my partner could not thank David and Gemma enough for all of their help with us getting our first mortgage. They helped to make this process easy and quick, as well as always putting us at ease by answering all of our questions and detailing the process of buying a house.
A huge thank you again to the team and we highly recommend to anyone! ⭐️⭐️⭐️⭐️⭐️

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish

From the very start, the service I received was exceptional. Christopher and Noreen went above and beyond to guide me through the house buying process, making what could have been a daunting experience feel simple and stress-free. They took care of absolutely everything, while also keeping me fully informed and reassured throughout. Their professionalism, attention to detail, and genuine support made all the difference. I can’t thank them enough and would wholeheartedly recommend them to anyone.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

What a lovely team!

All of the team at AC have been fantastic, especially our mortgage advisor David Anderson. The process was extremely fast, efficient and communication has been great. It couldn't have gone any smoother. What a lovely team! We would highly recommend them if you like a quick and stress free process.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Michael and Chelsea were fantastic

Michael and Chelsea were fantastic. Throughout the entire process they were easy to contact, great at answering any questions we had clearly and in a timely manner and were very professional, patient and efficient!
We can't recommend them highly enough, they made the process so easy and stress free.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Could not have asked for better service…

Could not have asked for better service from the team at Aberdein Considine. Michael Begley and Chelsea Anderson made the process really smooth even as a first time buyer . They are very efficient in what they do and happy to deal with any questions / queries in a timely manner.
Thank you so much for all your help!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful company

The process from start to finish was smooth and painless. All the staff we dealt with were very helpful especially Scott who helped us from applying for the mortgage and talking us through everything right up until the mortgage offer that came through today. Would highly recommend.

3 September 2025
Unprompted review

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