AC Mortgages Reviews 

585
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, friendly, and supportive throughout the entire mortgage process. Many consumers note that expert advisors go above and beyond to provide clear guidance and secure the best possible deals. People consistently appreciate the swift communication and efficient handling of applications, which helps make the entire journey completely stress-free. Reviewers highlight that progress updates are regularly provided, ensuring everyone stays fully informed from the initial application to final approval. Buyers looking for reliable mortgage services would gladly recommend this dedicated team to friends and family.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional support... See more

Service

Consumers find service to be positive, consistently describing the mortgage process as smooth, efficient, and... See more

Customer service

People report positive experiences with customer service, praising staff for making the mortgage process... See more

Response time

Clients share positive opinions on response_time, frequently highlighting that representatives are incredibly... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as seamless, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more

Rated 5 out of 5 stars

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how thin... See more

Rated 5 out of 5 stars

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made t... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

585 reviews

5-star
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No recent history of asking for reviews

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5.0

All reviews

(585)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael is absolutely brilliant with…

Michael is absolutely brilliant with the process, 😊 He was ever so calm and thorough in explaining everything, taking his time to address all our questions. Being our first mortgage, he really went out of his way to ensure we understood every step, and we truly appreciate his patience and expertise! 💼Chelsea updated us with all needed information in a timely manner 💕🎉
AC mortgages is the best!!!

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Michael and Chelsea at AC Shawlands…

Michael and Chelsea at AC Shawlands were really fantastic at organising my mortgage as a first time buyer. Took lots of time to explain things in depth and make sure I understood everything gave me a ton of options to pick from to make sure it was what was best for me. Really great work, made the whole thing as painless as possible.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Proactive and professional - highly recommended

Krysia at the Elm Row branch arranged our initial mortgage back in 2023 and then did our remortgage recently. She has been excellent from start to finish - most notably getting in touch to ensure we locked in a good rate at the earliest re-mortgaging opportunity. It has saved us hundreds of pounds per month, so we are truly grateful!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic team!

Worked with Lois and Kotryna to get a mortgage offer as First Time buyers. They were both brilliant and their communication throughout the entire process was top-notch. Would highly recommend!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Myth-busting!

Craig and Stevie at AC Perth were a great help from start to finish with my mortgage and can't thank them enough for all the support and advice in helping me find the most appropriate deal for me.
Being 100% honest I knew very little about mortgages prior to meeting Craig at AC Perth's open day. He was very reassuring and helped to answer all my questions and helped to manage my expectations around the process.
Craig and Stevie's support made the whole experience of finding a suitable mortgage absolutely stress free. They advocated for me with companies and ensured that I was making informed decisions at each step. I honestly couldn't recommend them enough.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great mortgage advice

Lois and Kotryna were absolutely amazing every step of the way. Kept us up to date and were there to answer any questions we’ve had. Would definitely recommend when looking for a mortgage and life insurance.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless and Exceptional Service for First-Time Buyers

Huge thanks to Chris, Evelyn, Noreen, and Faisal at Aberdein Considine, Elm Row. At first, we thought it is going to be stressful when getting a mortgage especialy for FTB,
but their step-by-step guidance and proactive communication have made the process seamless. They are incredibly responsive and professional. We’re still moving toward completion, but we know we’re in the best hands!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Zak and Chelsea

I recently worked with Zak and Chelsea to secure my mortgage, and I couldn’t be more impressed with the service. From the very first meeting, they were incredibly professional, welcoming , and made what is usually a stressful process feel completely manageable.

What I appreciated most was the tailored approach. Zak took the time to truly understand my financial goals and specific needs, ensuring I chose the right mortgage product without any hint of pressure. It felt like he was genuinely looking out for my best interest rather than just closing a deal.

The level of thoroughness was outstanding. Even when we found a solid initial offer, Chelsea and Zak went above and beyond to ensure everything was perfect before the final application. They did the heavy lifting - re-checking interest rates at the last minute to save me money, meticulously reviewing the fine print, and coordinating together to make sure every detail was covered.

Zak even took the time to set up my protection policies and life insurance, ensuring I was fully prepared for move-in day. This level of preparation and attention to detail gave me massive peace of mind.

I am thrilled with the outcome and the exceptional service I received. Thank you Zak and Chelsea for the hard work.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Lois was just brilliant!

Lois was just brilliant at keeping us updated and chasing things for us for what was a really stressful wait. She is so friendly in her approach and really gives you her full attention and great advice.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

David Anderson

David Anderson, Jordan Watt, Gemma Farquhar, thank you all so much for making the process for my first home not only easy, but fun and exciting! You guys and the team have all been great and for the biggest thing I will probably do in my life felt very calm and Managable with your guidance and advice, I couldn't recomend you guys any more, thank you's!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Aberdeen Mortgage Team

As a first time buyer myself, and my partner already owning a property we have had a great experience with the Aberdeen mortgage team- Scott Brown & Jennifer Baird. They made it very simple, and everything was made very clear to us. They are both extremely professional and friendly. Scott was always quick to respond to our questions, making sure we understood every step of the process, he was incredibly accommodating when it came to fitting us in for calls when we both work full time jobs. Their support made the whole mortgage journey so smooth, and we both really appreciate how helpful they were throughout.

Thanks again for all your help, we look forward to using you again in the future.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Big Thanks to Zak

Myself and my partner could not thank Zak enough for all of his help with us getting our first mortgage. They helped to make this process easy and quick, as well as always putting us at ease by answering all of our questions and detailing the process of buying a house.
A huge thank you again to the team and we highly recommend to anyone! ⭐️⭐️⭐️⭐️⭐️

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and great people

Working with Noreen and Chris on my mortgage has been straight forward and professional at all times. They always kept me up to date with progress and timelines which took the burden off myself. Would highly recommend using them for any mortgage requirements.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! We had a complex application and a tight timescale to work to and they delivered everything we needed on time to help us with our house move.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

The whole AC Mortgages team have been…

The whole AC Mortgages team have been exceptional throughout the process. Particularly Nikki & Gemma. As a first time buyer, the process was very daunting at the start, however I have felt that because of the amazing advice and help I have received, the process has been great, and I feel confident in my decisions. Would highly recommend to anyone looking for help with mortgages.

5 March 2026
Unprompted review

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