AC Mortgages Reviews 

585
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, friendly, and supportive throughout the entire mortgage process. Many consumers note that expert advisors go above and beyond to provide clear guidance and secure the best possible deals. People consistently appreciate the swift communication and efficient handling of applications, which helps make the entire journey completely stress-free. Reviewers highlight that progress updates are regularly provided, ensuring everyone stays fully informed from the initial application to final approval. Buyers looking for reliable mortgage services would gladly recommend this dedicated team to friends and family.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional support... See more

Service

Consumers find service to be positive, consistently describing the mortgage process as smooth, efficient, and... See more

Customer service

People report positive experiences with customer service, praising staff for making the mortgage process... See more

Response time

Clients share positive opinions on response_time, frequently highlighting that representatives are incredibly... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as seamless, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more

Rated 5 out of 5 stars

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how thin... See more

Rated 5 out of 5 stars

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made t... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

585 reviews

5-star
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No recent history of asking for reviews

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5.0

All reviews

(585)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with Chris and Noreen…

The experience with Chris and Noreen was excellent. From the first phone call with Chris everything was clearly explained and all communications were timely and easy to understand. Noreen kept us fully up to date with progress in an extremely professional and cordial manner. I would highly recommend Chris and Noreen to anyone looking for a mortgage.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Having dealt with Kassie and Erin to secure a mortgage as a first time buyer has been nothing short of excellent. Their service has been extremely professional and informative, making the process seamless.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Craig at AC

I had an excellent experience with Craig at Aberdein Considine Mortgages. From start to finish, Craig was professional, helpful, and very clear in guiding me through the mortgage process.

Buying a home can be stressful, especially when you’re waiting on lender updates and trying to understand each stage, but Craig was always responsive, reassuring, and happy to explain things properly. He kept me informed throughout and made the whole process feel much more manageable.

I really appreciated his support, patience, and straightforward advice. I’d happily recommend Craig and Aberdein Considine Mortgages to anyone looking for mortgage advice.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Kassandra and Kotryna were absolutely…

Kassandra and Kotryna were absolutely brilliant throughout this entire process. There were unforeseen complications (all on my end) and they were still able to guide me through with ease and secure me a mortgage offer. Truly cannot recommend them enough!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive Experience

I had a really positive experience with Aberdein Considine while applying for my first mortgage. As a first-time buyer, the whole process felt quite daunting at the start, but their team made everything clear and manageable from day one.
They were always approachable, patient, and happy to answer any questions I had. I especially appreciated how they explained each step in plain terms, which gave me a lot of confidence in the decisions I was making.
Communication was excellent throughout, and I always felt kept up to date on the progress of my application. Their professionalism and attention to detail made a big difference, and it genuinely felt like they were looking out for my best interests.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Great first time customer service

As a couple with no idea about anything to do with mortgages we were lucky to have Krysia help us through the process. She was honest and patient with all the questions we had and we felt she had our best interest in mind.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Aberdein Considine have been brilliant…

Aberdein Considine have been brilliant throughout the process. I would like to give special thanks to Michael - he guided me through the entire process and nothing was a bother, he was a pleasure to deal with. It really makes a difference. Chelsea has also been great throughout and always provides clear updates. Thanks again!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I have just had a mortgage offer issued which has allowed my husband and I to purchase a beautiful property. The service and support received from Kotryna and Clare has been excellent, it has made what could be a very stressful process, much easier and more understandable. I would definitely recommend Aberdien Considine and specifically Kotryna and Clare to anyone needing a mortgage.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Kassie, Kim and Kotryna were amazing in their efforts. As a first time buyer I was extremely nervous but they guided me through the whole process, and it was so helpful to have someone chasing the lender on my behalf. I would thoroughly recommend their services and knowledge and guidance was outstanding.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Chris Grant and Noreen Maughan at…

Chris Grant and Noreen Maughan at Aberdein Considine assisted us with our mortgage and they were excellent! They made the process as stress free as applying for a mortgage can be, by being super communicative, candid and they always made themselves available to answer our queries. A&C were extremely professional and attentive and I would certainly recommend them and their staff to my friends and family.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else!

I have used Aberdein Considine for years, namely the services of Michael Begley, Mortgage Advisor, and have recommended him to multiple people. I would never go anywhere else. Chelsea Anderson was involved this time and was also very easy to deal with. They made things very easy to understand after going through options with me. They always go the extra mile to ensure things go smoothly and I cannot recommend them enough.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Kassie (Dyce AC) was wonderful

Kassie (Dyce AC) was wonderful. She made a potentially stressful experience so much easier. Kassie was honest and provided me with realistic expectations while being so invested that I achieved the right mortgage offer for me. I am so grateful to her and truly believe I wouldn’t have been able to buy my home without her support!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Mortgage Advice

Zak was friendly, informative and patient when dealing with our remortgage and insurance. He clearly explained our options and found the best deals available. At no time did we feel pressurised to make a decision.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Always a pleasure

Arranging a mortgage with Rory Taylor for my new property purchase was a pleasure. This is my third or forth time working with Rory, and he just takes all the stress out of this process, and before you know it, the process is complete. I trust Rory's method and logic in these things and he always has my best interests at heart. Can't praise him highly enough.

30 March 2026
Unprompted review

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