Acme Revival Reviews 

I normally don’t do reviews, let alone bad reviews but this needs to be known to anyone who is considering using their services.

Sent in my equipment for repair. They were very responsive at the beginning until payment. One payment received, I only receive an update everytime I asked, despite having an exclusive tracker website for my device.

Upon (finally) returning my device, the job was so bad that the charging port fell off at first use. (When I eventually got another technician from another company to check, the port was just glued on instead of soldered on)

Anyway, I wrote to ACME to inform of the situation, not expecting much from it. I was surprised that they gave me the option to either send it in again or to opt for a refund. I felt grateful at that time and decided to get the refund instead of sending my device in a second time.

As you can guess, this is not a happy ending as week after week I enquired about the refund status, and customer service replies indicate that the refund is being processed and I will be notified. One month later, after multiple assurance, on my fourth reminder, I was sent a long email detailing that I’ve signed a prior agreement to accept the charges etc etc. Mind you, I was OFFERED the option to refund and REASSURED that the refund is being processed.

Needless to say I was taken aback and that was my last bit of patience to this company. At this point, I’m very sure I will not be seeing any refund (or apologies) from the company. Just be wary.

Sent a drill for repair, they could not, told them to toss it, no answer. then a month later a bill for over $500 for "storage", PAID IT , finally. asked for it back, crickets.
000 customer support response now that they got the money.

Agree with prior reviewer. This company is an absolute scam. Stereo Microscope was returned as repaired and left and right lenses focal length is way different which makes scope unusable. 1 lense matches internal camera focus the other does not. Repeated e-mails failed to solicit resolution.

I have been waiting months for a repair, refuse to return the equipment and refund the money. no return calls and limited response by chat. Feels like a scam or very poor run company. see battling to resolve

This is absolutely a scam operation. I sent an Activator V chiropractic adjusting tool which needed a new circuit board soldered in and was otherwise in perfect working order. They kept it for months, only communicated with me when I asked about it, finally decided they couldn't fix it, and when they finally sent it back, they sent an entirely different unit and stole the battery out of it. I'm glad I "only" lost $350 on a $2,000 tool, but I wish that I had never gotten involved with this group.

Do not send your Drone to them. This company is just out to rip you off. I sent them my drone, it needed a frimware flash to calibrate the gimble. They wanted 4 hours labor and $342.00 in parts. For a DJI mini2 se. I asked them for a breakdown on the parts, they refused. They told me my $535.00 invoice was not negotiable. I had to pay $89.00 plus shipping to get my unrepaired drone back.

They Destroyed my sensor not fixed it. took them 2 months to finish a repair that was so badly done. they did not replace the cord on the sensor they fixed it with electric tape and it was coming off. I sent it back again and they sent it right back to me. Run away from this company.

they are dishonest-Stay away.Told me to send in my binoc. charged me more than they cost and didnt fix them.
They should be reported to better business.

I wish I had taken the time to review them. Their phone number does not go anywhere. I contacted through email. Declined repair due to cost, but there was no Credit card option to pay the bench fee, only wanted a money transfer or hard check. I was told through email that there was not CC option. Still not able to get through my companies red tape to get a check, meanwhile the 'storage fees' are building up. I was contacted by a person to remind me of our past due fees and when I told them we were trying to get a check because they don't take CC's, I was told that they do take CC's and now suddenly there is a CC option. I have screen shots of the original options. I paid the bill but have not received a confirmation email and it's not showing paid when I return to the pay now section. I'm afraid to pay again because it looks like it's not paid, but I don't trust that I won't be double charged. Meanwhile, they can still charge more storage fees. Please, do not use this company. I'm going to get into a lot of trouble for going outside of our normal buyers to give this company a chance. Don't make the same mistake.

One star is too many! Good luck getting a response on their "online only" model. DO NOT do business with this company, they are a sham. The final total of my invoice did not add up correctly, added $50 somewhere with no line item. They do not offer support, basically say look at the website, you're on your own. TERRIBLE COMPANY

I wish that I had seen the reviews before I sent my binoculars for repair. Now they are gone. I filing a police report but don't expect to get a result. It is hard to deal with a firm like this across the country.

This company is extremely crooked and does shady business. They did not accept my form of payment and charged an astronomical fee for storage. This is a disgrace to the biomed industry. 0/10.

This company is a scam. We had ordered 3 pieces of used equipment (US$ 3,3327). Two days, later we decided to cancel our order. They told us by email that we would be reimbursed ASAP. Three months later we still haven't been reimbursed, and they don't answer emails or chats. PEOPLE NEED TO STAY AWAY FROM THIS COMPANY!

This company is deceitful, they give a low ball quote until they have what you want to have repaired and then jack the price up ($115 -$180). They had my device for two weeks before they acknowledged that they even had it!
I paid the jacked up price of $321 to get the inverter repaired, after weeks and weeks they were unable to repair the inverter and sent it back. Liam B said I would get a refund but have not received any money back or I have not heard from Liam B. This company is not on the up and up. I wish I had looked at the reviews. Don't use this company!!

I’m only giving one star because I can’t give them Lower than that. The absolute worst customer experience I’ve had in my
Life. They require payment up front which is fine but you can never reach them to find out when your equipment will be sent back. When we finally received ours back it didn’t work. I spent 3 weeks trying to get a live person on the phone to let me know what adjustments were needed to get it working after shipping. Do not trust them with you equipment or your money. I would Never recommend them to anyone.

ACME REVIVAL performed service on a refrigerated centrifuge I was using for a grad school project. They did a great job. Unit arrived back very clean as well.

The price quoted to repair a stethoscope exceeded the cost of a new replacement. The diagnostic fee is also hefty. Then they use inflated storage prices. In my opinion not a reputable vendor and would advise to steer clear.

Purchased a Dental Medical Instrument Sterilizing Unit from Acme Revival online. Paid $1,429.21 by credit card. Acme said they used Stripe® to charge my credit card and because Stripe suspended operations with them they couldn't fulfill my order, so it was cancelled and never refunded my money. Acme Revival Suggested to file dispute with my bank to get the refund. When I checked the charge on the Stripe® website, it showed my money went to "Little Brown Cow, LLC"??? not Acme Revivel. So angry!!!!

Repaired an EKG for us that our free clinic relied on daily after Welch Allyn refused to even talk to us about.

Not capable of camera lens repair.

They cannot repair the scratch which they promised in email with picture diagnostic.

No detailed report. Only unrepairable notice.

The lens blow cleanning was helpful for the extra star, though they did not clean up front glass.