Very professional and easy procedure to set up. They offer discounts for the first couple of months which is great and very economic Highly recommend them
Location
Switch locationWinterstoke Road, BS3 2LG Bristol, England, GB
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See what reviewers are saying
Access self-storage in Bristol have been very impressive so far. We've dealt with Aaron & Chris and both have been extremely helpful, very pleasant to deal with & very professional, explaining everyth... See more
Company replied
t’s always a pleasure experience at Access Storage Bristol. A big thank to Lauren, who always makes everything easy for us. She ensures everything is in line prior to check-in and is always in touch f... See more
Company replied
Was a bit worried when saw a sign on the reception door saying back in 5 mins but didn’t wait long before sole worker came to help he was very friendly and put us at our ease
Company replied
Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Winterstoke Road, BS3 2LG, Bristol, England, United Kingdom
4.7
Excellent
54 reviews
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Replied to 86% of negative reviews
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The staff are helpful
The staff are helpful, friendly and knowledgeable and respond quickly to queries by email, phone or in person. The units are modern and easily accessible and trolleys are always available. The access code system, once you get used to it, makes the use of the storage facility at all times of the day or night feel safe and secure. The available toilet is warm and clean!
15 October 2025
Reply from Access Self Storage - Bristol
Hi Catherine,
Thank you for such a thoughtful review.
We are delighted to hear that the team have been helpful, friendly, and knowledgeable, and that they respond quickly across email, phone, and in person. It is also great to know you find the units modern and accessible, with trolleys readily available.
We are especially pleased that the access system helps you feel safe and secure, and we will happily take the compliment about the warm and clean toilet too. Thank you for taking the time to share your experience, it really means a lot to us.
Access Self Storage
Great staff well trained and able to…
Great staff well trained and able to look after you and your stuff was a pleasure dealing with such excellent customer service.
27 December 2025
Reply from Access Self Storage - Bristol
Hi Simon,
Thank you so much for the fantastic feedback. We’re really pleased to hear you felt well looked after and that our team made such a positive impression. Providing excellent customer service and taking great care of our customers and their belongings is exactly what we aim for, so it’s lovely to know this came through. We truly appreciate you choosing us.
Access Self Storage
Simple and easy
Simple and easy
The core purpose of self storage at a cost with no frills is very important and easily understood by customers.
28 December 2025
Reply from Access Self Storage - Bristol
Hi Coneti,
Thank you for your thoughtful feedback. We’re glad to hear you found the process simple and straightforward, that’s exactly what we aim for.
Access Self Storage
It was pretty easy to rent the storage…
It was pretty easy to rent the storage container and the move in process was smooth and easy.
What was more problematic was the insurance cover for the items being stored. The quote from Access was pretty high (in my opinion) for the value of the goods being stored. I managed to get a much better policy, with higher cover, for £10 less per month
3 December 2025
Reply from Access Self Storage - Bristol
Hi Tracie,
Thank you for your feedback. We’re really pleased to hear that renting your unit and moving in was smooth and easy.
Regarding insurance, we completely understand your point. While we do offer our own cover for convenience and peace of mind, customers are always welcome to arrange their own alternative policy, provided it meets our storage requirements.
We appreciate you sharing your experience and are glad everything else went well.
Access Self Storage
Very efficient and clean...
31 October 2025
Reply from Access Self Storage - Bristol
Hello!
Thanks so much for the 5 stars! Great to hear you found everything efficient and clean, that’s exactly what we aim for!
Access Self Storage
Reply from Access Self Storage - Bristol
Hi Tyler-Ann,
Thanks so much! We’re really glad you had an excellent experience with us 🙂
Access Self Storage
Such a great service Lauren Farr was…
Such a great service Lauren Farr was fantastic! She went above and beyond to help me. I will totally be using your services again.
24 October 2025
Reply from Access Self Storage - Bristol
Hi Sophie,
Thanks so much for your wonderful feedback! We’re delighted to hear Lauren went above and beyond to help, she’ll be thrilled to see your kind words. We really appreciate your support and look forward to seeing you again!
Access Self Storage
Pretty good so far.....
Pretty good so far, helpful staff, clean premises, and straightforward systems to access your unit. Myself and my movers did notice a damaged ceiling tile in my unit, but this was noted at the time by the staff member, and I was urged to take a photo which I did.
19 October 2025
Reply from Access Self Storage - Bristol
Hi Toby,
Thanks so much for sharing your experience! We're really glad to hear you’ve found everything clean, easy to use, and that our team was helpful on the day. Appreciate you noting the ceiling tile too — now that our team’s already aware we'll make sure everything stays in great shape for you.
Access Self Storage
Totally seamless experience
Totally seamless experience. Thumbs up to the entire team
9 September 2025
Reply from Access Self Storage - Bristol
Hi Day,
Thank you for your wonderful feedback. We’re so pleased to hear that everything went smoothly and that our team made your experience a positive one. Delivering secure, hassle-free storage with excellent service is what we strive for, and it’s great to know we’ve achieved that for you.
Access Self Storage
All smooth and efficient.
22 September 2025
Reply from Access Self Storage - Bristol
Hi Richard,
We’re pleased to hear everything went smoothly and efficiently for you. Thank you for your feedback.
Access Self Storage
Staff were available
Staff were available, friendly and helpful. the whole process was very straight forward
4 September 2025
Reply from Access Self Storage - Bristol
Hi!
We’re glad to hear the team were friendly and helpful and that everything went smoothly. Thank you for your feedback.
Access Self Storage
Easy and safe!
Tom at the front desk helped me out with no qualms, very professional and knew the rules and regulations thoroughly. It was my first time using a self storage service and it feels very safe and secure as well as convenient. The only thing is I got lots of calls to my personal phone after requesting an online quote, a bit pushy with the marketing!
30 August 2025
Reply from Access Self Storage - Bristol
Hi Mattie,
Thank you for sharing your experience. We’re so pleased Tom was able to make your first storage experience smooth, professional and reassuring, and that you found the facility safe and convenient. We appreciate your feedback about follow-up calls and will keep this in mind as we continue to improve our customer journey.
Access Self Storage
The staff were extremely helpful
The staff were extremely helpful, both on the phone and in person. They made the whole process run so smoothlyy, especially the move-in day. I couldn't find fault with any part of it!
22 August 2025
Reply from Access Self Storage - Bristol
Hi Megan,
We’re delighted to hear the team made everything so smooth both over the phone and in person. It’s wonderful to know the move-in day went well and that your experience was faultless from start to finish.
Access Self Storage
Really helpful
Really helpful, when we first started going. Good security and friendly.
3 August 2025
Reply from Access Self Storage - Bristol
Hi Gill,
Thank you for your kind words! We’re pleased to hear you’ve found our service helpful, our security reassuring, and our team friendly!
Access Self Storage
Efficient and good service from start to finish…
Efficient and good service from start to finish - Don and the rest of the staff was very helpful and informative.
3 August 2025
Reply from Access Self Storage - Bristol
Hi Amalie,
Thank you for your kind words! We're so pleased to hear you received efficient, helpful service from start to finish. Don and the team will be delighted to know they made a positive impression — we really appreciate you taking the time to share your experience!
Access Self Storage
From the very first call to my first in…
From the very first call to my first in store visit today, Access Storage staff have been absolutely top-notch. Polite, helpful, professional and friendly. Dom helped me today, I was quite stressed and quite nervous but he was kind and supportive, are welcome breath of fresh air.
12 July 2025
Reply from Access Self Storage - Bristol
Hi S!
Thank you so much for your lovely feedback! We're delighted to hear that your entire experience—from the very first call to your visit—has been so positive. It's wonderful to know that Dom was able to put you at ease and provide the support you needed. We'll be sure to pass on your kind words—he’ll really appreciate them. We're always here to help and happy to support you every step of the way!
Access Self Storage
Very friendly supportive staff.
6 July 2025
Reply from Access Self Storage - Bristol
Hi Kirsten,
Thank you for your kind words! We're so pleased to hear that our team made you feel supported and welcome. Providing friendly, helpful service is what we strive for—thanks for choosing us!
Access Self Storage
Great help and guidance to get storage…
Great help and guidance to get storage locker no hassle
30 June 2025
Reply from Access Self Storage - Bristol
Hi Sahin,
Thank you for the great feedback! We're so glad to hear the team made getting your storage locker quick and hassle-free. We're always here to help if you need anything else!
Access Self Storage
Everyone here is an assett!
The managers and employees of Access Self Storage are its best assett. Nothing is too hard to solve in their hand. In addition, the place is clean and comfy, and the service is always good value for money. This storage company is extraordinary!
6 June 2025
Reply from Access Self Storage - Bristol
Hi Maria,
Thank you so much for your kind words! We're thrilled to hear that our team made such a positive impact on your experience. We take great pride in providing excellent service, and it's wonderful to know that our staff, the cleanliness of our facility, and the value we offer stood out to you. Your feedback means the world to us, and we truly appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!
Access Self Storage
Extremely helpful guys,
1 June 2025
Reply from Access Self Storage - Bristol
Hi Dan,
Thank you for your feedback! We're glad to hear that our team was able to assist you. If you need anything else, feel free to reach out!
Access Self Storage
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