Excellent and easy to use website. ABTA Travel was recommended by Money saving expert as a company who pays out on genuine claims. I've paid for cheap home insurance before for example and it's true... See more
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Review summary
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Reviews shaping this summary
Used this company last year and the price was very good compared to other companies, had a missed port on our cruise and was paid promptly, Would highly recommend to other people, quick and easy to f... See more
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Reasonably priced insurance for what's included. I bought single trip worldwide and it was more competively priced than other quotes I got. (Hopefully I won't need it,but better safe than sorry I gu... See more
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This is the first time we have used ABTA Travel insurance. This popped on a search and proved to be excellent. The medical sreening was excellent simple to use and add information, best I have used, s... See more
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Company details
About ABTA Travel Insurance
Written by the company
Visit our website Contact us
ABTA Travel Insurance
ABTA Travel Insurance is travel insurance product from ABTA and is underwritten by Inter Partner Assistance S.A. part of the AXA Group.
Keep your plans on track with ABTA Travel Insurance.
It offers:
- Up to £10m medical cover per person, including Covid-19 medical expenses while on holiday providing customers aren’t travelling against FCDO or medical advice*
- Cancellation cover
- 24/7 emergency helplines
- Easy online medical screening process.
*Terms and conditions apply.
ABTA Travel Insurance also provides you with a reassuring range of benefits as standard that some other insurance providers don’t or will charge extra for – including:
- Free access to an online English speaking doctor via the Doctor Please app
- Missed connections cover
- Cruise cover
- Over 120 sports and activities covered.
About us
ABTA Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to arrange general insurance contracts as an intermediary.
The insurance is underwritten by Inter Partner Assistance S.A. Inter Partner Assistance S.A. is authorised and regulated by the National Bank of Belgium, with a registered head office at Boulevard du Régent 7, 1000 Brussels, Belgium. Authorised by the Prudential Regulation Authority (firm reference number 1035181). Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Inter Partner Assistance S.A. UK branch office address is 106-118 Station Road, Redhill, RH1 1PR. Inter Partner Assistance S.A. is part of the AXA Group.
Contact info
30 Park Street, SE1 9EQ, London, United Kingdom
- www.abtatravelinsurance.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Price and Service
4 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Great cover and easy to set up
18 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
My trip went well and didn't need to…
My trip went well and didn't need to claim. It's just the knowledge knowing you have travel insurance just in case. Peace of mind is always a good thing to have.
13 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Good cover, good support
Reassuring to have travel cover at a reasonable price. When I needed to phone in to extend the cover for an extra day, agents were friendly, clear, and helpful.
Only thing missing was a way of contacting the company while overseas (Canada) without running up big roaming charges on my phone - maybe a chat option on the website, or the option to call via WhatsApp or something similar - how about it, guys?
17 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review. We will pass this feedback onto AXA who administer the scheme on our behalf - The ABTA Travel Insurance team
Easy to complete the application and…
Easy to complete the application and get a quote.
15 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Easy to use.
Easy to use online form. Competitive price. Exactly what I was looking for.
4 August 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Fairly good.
11 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
I need medical insurance
I need medical insurance, price is good compared to others and I know it’s a company I can trust.
9 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Organising travel insurance online was…
Organising travel insurance online was quick, easy, and good value.
8 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
good service
7 September 2025
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Reply from ABTA Travel Insurance
Many thanks for your review - The ABTA Travel Insurance team
Not totally a successful experience
Essentially a very good experience obtaining our travel insurance, but once paid for your company appears to lose interest!
On the website during the process it made reference to the availability of a paper copy of the policy, once we received the confirmation email I duly rang the number to register my request for a hard copy of the insurance, but after a couple of weeks I heard nothing!
Now I have rung again to find out where the paperwork was and I did not feel I had satisfactory outcome, as I am still confused what’s going to happen next!
21 August 2025
Reply from ABTA Travel Insurance
Thank you for your review and feedback. We are very sorry to hear that you have not had a good experience. We have passed this review onto AXA who administer the scheme on our behalf to look into. The ABTA Travel Insurance team.
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