Ability Superstore Reviews 287

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... See more

Company replied

Rated 5 out of 5 stars

I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... See more

Rated 5 out of 5 stars

Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... See more

Company replied

Rated 5 out of 5 stars

I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... See more

Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Hospital Equipment and Supplies Store

Written by the company

Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

287 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

brilliant!

I've used Gimbles for years now and find them really useful but the window opener is brilliant! It means I don't have to stand on a stool and stretch to reach the window catch.

15 November 2013
Unprompted review
Rated 4 out of 5 stars

Delivered to a wrong address 6 roads away

Expected on a Thursday but delivered by a person from several roads away on the Friday on his way to work. It had the right address and post code. Delivery driver must have put in the wrong post code. Also the large box was damaged but the chair was OK. Perhaps yodel need to take much more care!!!!!!!!! The item was better than expected in both construction and quality Thank you.

8 November 2013
Unprompted review
Rated 5 out of 5 stars

Very plased with receiving an answer the same day, delivery the following day, and the mirror was packed it so well that it got to continenatal Europe intact.

I am very plased with receiving an answer (that I made with my order) to my query on the same day, with receiving delivery the following day, and with the mirror packed so well that it got to continenatal Europe intact in my suitcase. Also, it was nice to see the signature of the person who packed my order (on the order details) - the only human detail in electronic on-line shopping! Thank you, Sam :) Aslo, a big plus is returns information - I will not need it but it provides a sense of security to all buyers. I also like that your invoice carries your logo in colour - I immediately know that this one is from you. All the best and good luck!

2 November 2013
Unprompted review
Rated 5 out of 5 stars

Quality product

The Newel post handle is primarily for just that, but I used it on the side of an outside entrance door and because of the angled shape it fitted perfectly. My dear lady has no problem now negotiating the doorstep. One of our "best buys".

30 October 2013
Unprompted review
Rated 5 out of 5 stars

Disability Aids

I commend this Company for being most efficient in all ways. Problems in ordering, and delivering were dealt with promptly by most helpful and pleasant staff. I will use them again should I need disability aids.

21 October 2013
Unprompted review
Rated 5 out of 5 stars

Great communication and friendly staff

I telephone the office on a Saturday, not expecting a reply. To my surprise I got a communication via email acknowledging my enquiry. Hard to get this sort of service nowadays.

My purchase arrived and I am delighted, especially as the same product was much cheaper with yourselves.

I will be back.

20 October 2013
Unprompted review

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