Bell Reviews 

1,796
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their purchases. Customers frequently praise the fast delivery times, excellent product quality, and competitive prices offered across their entire online catalog. Many people also appreciate the exceptionally helpful customer support team and the secure packaging that ensures items always arrive safely. Though some customers noted occasional issues with delivery communication, unexpected delays, or a lack of assistance when moving heavy items inside their homes. A few reviewers also experienced frustrating wait times, unfulfilled status updates, or difficulties reaching out regarding their scheduled orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting promptness and efficient... See more

Product

Consumers find product to be positive, highlighting great quality, beautiful finishes, and excellent overall... See more

Service

People report high satisfaction with the service, praising helpful sales staff and smooth ordering processes.... See more

Order

Clients share positive opinions on order, highlighting a simple and easy purchasing process paired with... See more

Price

Customers had positive experiences with price, frequently highlighting that items were the cheapest online or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely looking electric stove with realistic flame, sleek and modern design. Low fan noise when heat is on, soon warms the room up. Comes with a remote control to change flame and bed settings and... See more

Rated 5 out of 5 stars

Having ruined a Kadai BBQ I found out you should put clay pebbles in the bottom so Bell was offering these for the best price on the internet. They arrived quickly and were well packaged and we're jus... See more

Rated 5 out of 5 stars

On Wednesday morning I discovered that I needed a new Divide & Conquer cooking rack for my Kamado Joe. With BBQ hosting duties planned for the coming Saturday I found these guys online, called them u... See more

Rated 5 out of 5 stars

Just received my gas fire by courier on time. Delivery driver was very helpful and lifted item into my hall. Just waiting for gas fitter to give me a time when he can unpack and fit fire. Phoned Bell... See more



Company details

  1. Furniture Store
  2. Bathroom Remodeler
  3. Flooring Store
  4. Grill Store
  5. Kitchen Remodeler
  6. Wood Stove Shop

Written by the company

Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.

Bell

Written by the company

The Home LifeStyle Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,796)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Purchasing the product was easy

Purchasing the product was easy, We were not informed of our delivery untill the morning of the delivery, luckerly we could arrange for someone to be home. The delivery driver was extreamly rude, could not put four words togeather in english and was expecting my wife to except delivery from the road side.
It is a shame as I wont be useing you again.

11 February 2026
Bell logo

Reply from Bell

Hi Bernard, We apologise that you didn’t receive the despatch notification in advance of delivery — this is normally sent once the goods leave us, so we’re sorry if this didn’t reach you as expected.

I’m also sorry to hear about your experience with the driver. We will certainly pass this feedback on to the courier company.

For clarity, our product pages do advise that pallet deliveries for stoves are kerbside only, as this is the service level provided by the pallet network. However, we completely understand that this can still be frustrating.

Kind regards, Sarah, (Bell Online Team)

Rated 5 out of 5 stars

Sleek and modern electric stove

Lovely looking electric stove with realistic flame, sleek and modern design.
Low fan noise when heat is on, soon warms the room up.
Comes with a remote control to change flame and bed settings and can set to a maximum temperature that suits you.
Would highly recommend this stove and Bell company who kept me up to date on delivery.

11 February 2026
Rated 5 out of 5 stars

Great company to deal with

We visited the store less than two weeks ago where we had an excellent experience. The sales people were helpful, knowledgeable and efficient without being pushy. They delivered our fire this morning as per our conversation with the logistics manager. It was refreshing to deal with respectful human beings as opposed to automated systems. The delivery men were respectful, friendly and courteous. Great company to deal with and would highly recommend to others.

29 January 2026
Unprompted review
Rated 4 out of 5 stars

Lovely fire

Lovely fire - simply beautiful.
Just allow your delivery emails to be more friendly as it's very difficult for people to take a whole day off work, and you mention that delivery driver will leave wooden pallets for the customer to dispose of.
As it happens my driver called & he cleared away the delivery pallet.

20 January 2026
Rated 5 out of 5 stars

The service was excellent

The service was excellent, offering the product I desired at a much more affordable price than other retailers, and it came with free delivery. They consistently updated me along the way, and the delivery itself went smoothly. I'm extremely satisfied with the entire experience.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I recently purchased an electric stove from A Bell. The purchasing experience could not have been better, and the stove was the best price I could find. Delivery date was accurate and customer services reacted quickly to make an addition to my order.
Courier delivered stove within the timeframe stated and was very helpful in placing pallet where required.
Altogether an excellent experience all round.

12 January 2026

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