Abc Gone Ltd Reviews 577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting the quick response times and the smooth resolution of issues, which contributes to a stress-free experience. However, some people were dissatisfied with the company's accountability, mentioning that they felt issues were not addressed and that the company blamed landlords for problems. A few other people also felt that the company was negligent and unresponsive to complaints.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers consistently mention positive feedback about the service. Customers frequently highlight the... See more

Response time

Consumers generally find the response times to be positive. Many reviewers highlight quick answers and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough per... See more

Rated 5 out of 5 stars

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone... See more

Rated 5 out of 5 stars

Thank you so much letting manager ZIVILE. Pleasant and responsive and quick to respond to problems that arise. Broken washing machine in the apartment, urgent arrival of an engineer, diagnosis of... See more

Rated 5 out of 5 stars

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showe... See more


Company details

  1. Real Estate Agents

Written by the company

Whether you're looking to buy, sell, let, or rent; we believe that we'll be able to aid you through every twist and turn of the process.


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the outstanding service provided by Zivile throughout the duration of my tenancy. She consistently demonstrated professionalism, efficiency, and a courteous manner in all our interactions. Zivile was always prompt in responding to queries and proactive in addressing any concerns, making the entire rental process smooth and well-managed from start to finish.

Her attention to detail and commitment to high standards were evident at every stage, particularly during the moving-out process, which she handled with clarity and respect. I am grateful for her support and would not hesitate to recommend her as a highly capable and trustworthy letting agent.

Thank you very much once again, Zivile.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience renting my…

I’ve had a great experience renting my flat thanks to Zivile. She has always been very helpful, kind, and quick to respond whenever I had questions or needed assistance. It’s not easy to find someone so reliable and professional—Zivile made everything smooth and stress-free. I truly appreciate her support and friendly attitude. Highly recommended!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Wiktoria Kocieda, and I must say she is absolutely excellent at her job. Calm, well-mannered, and extremely friendly, Wiktoria patiently waited for me and showed the property with great care, answering all our questions without rushing. She was punctual, well-spoken, and professional throughout the process, making sure we were fully satisfied before we made any decisions. When it came time to hand over the deposit, she was fully prepared with all the paperwork and receipts, making everything smooth and timely.

Very, very satisfied — a truly perfect person for this role.
Thank you, Wiktoria! Keep up the great work!
Regards,
Rahman

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Brian

Brian, Sian and Zivile Very Polite and helpful also professional, was very stress free moving in and cams to the office they helped my swiftly and answered all my enquiries was the smoothest rental I have ever had thank you team. I really appreciate and I'm very happy with the property and I will recommend you to my friends

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Julie has been incredibly helpful ever…

Julie has been incredibly helpful ever since we moved into the property. Every time I’ve reported an issue, she’s responded quickly and made sure it was resolved without delay. We did have a tough period when someone else was managing the property, but as soon as Julie returned, everything went back to the high standard we were used to. I would definitely recommend ABC Gone to anyone looking for a good, reliable tenancy agency.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly pleased again with ABC…

Pleasantly pleased again with ABC gore's help and services. The builder Ben, what a courteous young man and a very professional and tidy grout, reseal and shower work! I did not have to clean after him and not a drop of water has escaped! Very pleased indeed! Keep up the excellent level of work ABC Gone.
Very sorry to hear of Gary "the electrician's " surprise passing. So sad to hear. What an exceptional electrician and human being he was also. Xx

9 May 2025
Unprompted review
Rated 5 out of 5 stars

I have good experience with this Abc…

I have good experience with this Abc gone Agency, thank you so much for your support and your effort for find a new Home for me, thank you. I appreciate wiktoria for your Hard work an and such a great you help me, God bless you

8 May 2025
Unprompted review

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