ABC Bullion Reviews 88

Isabella has been helpful and efficient. Love her service ❤️

I would like to thank Brandon for a seamlessly smooth transaction. Brandon is polite, helpful and very professional. Looking forward to our next deal. Well done Brandon! Grace 😊

Had a very good experience with my purchase - Chloe was knowledgeable and advised me well. Thank you.

I was having difficulty with the website and got locked out of my account. I called the Brisbane office and talked to Ruth London. It was a pleasure to talk to someone who enjoys her job so much. S... See more

had a great experience for buying hold and silver coins . Wanny helped me to make it smooth

The service was quick and everyone is friendly especially Chloe who helped us on the day.

Wanny was very professional and patient

Ms Wanny helps me very friendly. 100% I will be back every month for my GOLD and Silver.

Extremely poor customer service.sent six emails no response.made six ph calls today ,each 30min..no one picks up...they are here to take your money...bought goods online...paid delivery n insurance...... See more

What a terrible experience, these guys are difficult in the extreme, purchased a large amount of Bullion over the new year and whilst waiting to pick it up following the holiday we were charged a stor... See more

No one received the call, no email reply, no payment confirmation and no status about the purchased gold item. Already paid invoice two weeks before, but still they sending payment reminder notices. S... See more

Queued twice for 41 minutes then 59 minutes only to be told , after stanfing in stifling heat I cannot be served because its after 5pm. The woman standing in front of me was preganant!!!! The office s... See more

I have placed an order on Fri, 17 Oct 2025 and have been waiting for them to deliver. No response. No call backs. No answer to my 20 plus attempts making calls on their 1300 number. As I write this me... See more

Izabera was a nice friendly assistant.

Brandon is the best. Very patient and caring. I am absolutely happy with my experience today.

I purchased some gold on the 8th of October. Said I would collect it. Paid the invoice on the same day and expected to receive a receipt at least the following day. A staff member told me we would... See more

This company is rude and arrogant whether you buying or selling.... done both. Had metals in storage only to find out they were charging you storage fees and there was nothing in storage. Check out... See more

I have an amazing experience with Isabella today. She was kind,

Yadanar was excellent in providing information and smooth transition. Thanks 🤩

Isabella was patient with my first time incorrect purchasing and helped me fix my issue. She made the process and experience simple!

Christian was really helpful today. He assisted me, answered my questions, and guided me with the correct information and the documents I needed. It was a great experience.

Really good customer service with wanny so friendly attentive and welcoming, thankyouu so muchhh!!!

Wanny’s service is excellent! I always come to see her, for her knowledge and customer service.

Nice showroom felt very relaxed with the sale person Cynthia she solved all my problems and was only too happy to help getting my silver out of storage and answer all my questions she is an asset to A... See more

Friendly and professional staff Wanny. Great experience with her.

Tanya has the best custer service she is very helpful

Christian was fantastic very knowledgeable. Great service

Had the lovely help of Tanya at ABC Bullion Sydney. Great customer service!

Isabella was very helpful.

Amazing service from Wanny.

Wanny was very Friendly and accommodating

It has great service with sales person. Also, vanita patel was great person and good customer service as well.

The service wasn’t good. I went for click and collect today, and there was only one customer in the store, so it wasn’t busy. The older man was nice, but the other lady (who I think might be from Ind... See more

I agree with others below, the customer service of this company is the most unprofessional I have ever experienced, certainly for a financial business. Four emails sent 2 weeks ago and no reply...over... See more

I forgot my client code, so I can not log in. I called many times, left messages. No return calls, I emailed, and after two weeks, received an email saying my account was reset with a welcome to ABC,... See more

I have an account with this company. If you can call it that left so many messages not one response back. I have been in this industry for a long time. My warning to others is do not buy a paper contr... See more

On Friday I was on hold for over 9 hours. Today reaching over 2 hours. Does anyone take phone calls. No confirmation of payment and collection letter. 2 orders that I didn’t make were put t... See more

You guys (sydney) are literally the worst place that i’ve ever seen. This must be a joke is what i thoight today when i saw 300 people in 1 line and another 300 on the other waiting to be served or... See more

Very unprofessional staff member I dealt with today. Called to query a payment reminder that was apparently issued 2 years ago. I informed the staff that I had never received an invoice for storage on... See more

No customer touch point, Emails and phones are not answered. Feeling stuck hours of hold and still no answer. worst experience with a financial institute.

I have been ringing for 17 days, and one day was on hold for just over one hour with no answer. I have also left messages and also written about 5 emails and have no response either! I pu... See more

I paid nearly a week but haven’t received confirmation clear payment and also I made about 10 calls waited more than 30 minutes no one answer.Should I go to FAIR TRADING????

It’s upsetting when rule-following traders get the worst treatment elsewhere. Crowd27. Pays all customers and the site is easy to use...

PERTH OFFICE have very unintelligent customer service, they have no idea of the policy and procedures. I wont be using ABC bullion again. Going straight to PERTH MINT or SWAN buillion in Gosne... See more