Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more
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Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more
I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more
After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more
Company details
Contact info
Union Mine Road, PL19 0PW, Tavistock, United Kingdom
- 01822 614053
- support@abbeygarden.com
- www.abbeypro.co.uk
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Excellent and Quick Service at a Good Price
Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfix and also able to get everything from one place. Day after ordering I was advised to get larger trousers than my actual size so phoned and changed order without problem. Guy I spoke to extremely pleasant and helpful and found order on system very quickly. Delivery received next day.
Easy to use website, excellent valu, quick delivery.
Came across the website through google and I'm glad I did. Excellent service.
Prompt and efficient - just what the Customer needs
Good website choice of goods is backed up after the order is placed by a series of follow up e-mails detailing progress. Receipt of goods was 2 days earlier than I was hoping. I cannot fault the service that AbbeyPro has provided for me.
very good service.
I bought the arborist gloves, which fit perfectly, the only thing was is the left hand glove only is fully protected. I feel that this should be in the advertising.
Good shop
I purchased a chainsaw jacket from them and it arrived very quickly and will do the job very well.
Excellent supplier
Ordered a pole saw; it came on the day named by AbbeyPro, securely packaged. First class.
How to write a website
Superb products displayed in a simple, straightforward fashion and easy to complete purchase. That's what a website is for. Thank you.
Very prompt service
A good range of kit. The chain selector makes finding the right chain quick and easy. Postage was a little steep for 2nd class post of such a small item.
very slow on delivery
ordered over a week ago.no contact to let me now when it will be available.will not be using using again.
toe capped trainers
Very helpful staff on phone, Received goods very quickly. Have ordered from them before. Will order again
best customer service ever!!
These guys are awesome, namely Ben. I ordered a gift for my fathers 60th and it wasnt going to get here on time. Ben bent over backwards to help and the next day I had a present to wrap for him to open on his return from work!
Cant recomend this company enough.
Slightly disappointing
I ordered my boots on a Friday as that morning the sole unit in my own pair fell off. I wrote how urgent this order was on the order form, followed it up with a 'phone call and paid a further £10 for Saturday delivery (thanks Chris.....not!!)
I waited in all day Saturday but no boots were delivered.
As a result I also had to take the Monday off due to lack of PPE.
Upon enquiring, I was told that actually that DON'T DO SATURDAY DELIVERY!!
My £10 was refunded and the boots arrived on Monday WITHOUT the special offer boot dubbin that was offered.
Another 'phone call later and the dubbin was on its way.
A bit frustrating and prompted several 'phone calls on my part unnecessarily .
In fairness to Abbey Pro though, the problems were all swiftly dealt with but that hadn't stopped me being inconvenienced over two days as a result.
silky saws
Helpful phone chat and speedy dispatch meant I got what I needed ASAP. Thanks!
Excellent service
Abbey Pro rang me to say the product I had chosen wasn't the very best in terms of being very heavy weight material and offered another product normally more expensive for the same price. These arrived the next day.
lopper attachment for extending saws
Hi Abbey Pro - Thank you for your prompt service and the quality of the lopper purchased - Tim Gane, Landscaper
Great service
product very good value, putting together instructions not easy to follow but that might just be me.
Chainsaw Safety Gloves
Purchased Arbortec gloves about a week ago, delivery only took 2 days. The gloves are very comfortable and very well made. Would recommend AbbeyPro , used them before and will use them again.
Superb customer service
I put a special request on my order for the item to arrive by Christmas Day, knowing this was ridiculous as only left three working days. I received a call almost immediately, apologising that the particular item would not arrive in time and so would I like an alternative? I admitted it was a gift I knew very little about and gave my specifications. I was then offered an apparently better product, which they promised to deliver by Christmas Day and instead of charging full price, they discounted it to what I was expecting to pay for the original item. The alternative arrived the next day and the recipient was thrilled with his present. Thank you!!
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