Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The instruction that the photos helped me to replace them efficiently and quickly. The mounting way takes into account that corroded screws cannot always be removed and is constructed so that you do... See more
This was my first time ordering parts from 4x4HQ, and I have to say, from the initial process of choosing, ordering, and receiving the product, it couldn't have been easier or smoother. Ordered a Defe... See more
Company replied
Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more
Company replied
Company details
Written by the company
Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!
Contact info
Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, United Kingdom
- sales@4x4-hq.com
- www.4x4-hq.com
4.7
Excellent
232 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pleased with the product and…
Really pleased with the product and delivery times.
16 April 2026
Good response
13 March 2026
Received a faulty product
Received a faulty product, looks to be faulty from the manufacturer but no response to 3 attempts to return for a refund. Emailed the sales email address as listed on the invoice and it bounces back, filled in the online contact form 3 times.
1 March 2026
Unprompted review
Reply from 4x4HQ
Hi Chris,
I've just checked and we haven't received any correspondence from yourself. If you can reach out to the email address provided on your invoice, one of the team will be more than happy to assist.
Fab business,really good product and…
Fab business,really good product and speedy delivery.
26 February 2026
Reply from 4x4HQ
Thanks for the great feedback! - 4x4HQ
Reply from 4x4HQ
Thanks Paul, great to hear - 4x4HQ
Reply from 4x4HQ
Thanks Simon, appreciate the kind words! - 4x4HQ
Really quick and simple to order and…
Really quick and simple to order and the spoiler arrived before the date specified so great service all round.
26 February 2026
Reply from 4x4HQ
Thanks Raymond, great to hear - 4x4HQ
Black checker plate side steps for…
Re black checker plate side steps for my 90. The product arrived ok but upon removing my old sidesteps these new ones were noticeably lighter. When I tried fitting them I felt the brackets were poorly fabricated/designed as the holes were some way out of alignment and stressing them would then cause the coating to crack and make the steel rust. I have decided not to fit them as I believe them to be an inferior product. Maybe I was expecting too much for the price.
28 January 2026
Reply from 4x4HQ
Hi Graham, if you have any issues or aren't fully satisfied, please do reach out to the team through the online chat function or using the email address on your invoice, and one of the team will be more than happy to assist! - 4x4HQ
Lovely easy website
Lovely easy website. Fantastic delivery. Top quality products. Thanks Guys !!!
23 February 2026
Reply from 4x4HQ
Thank you! - 4x4HQ
Very happy
Good all round service good advice over the chat option.Two great products enhanced the defender .
20 February 2026
Reply from 4x4HQ
Thanks Nigel, great to hear - 4x4HQ
Reply from 4x4HQ
Thanks Richard! - 4x4HQ
Highly recommended 4x4HQ
Once again, a great experience dealing with 4X4HQ and for Defender accessories, they are my number 1 choice. Highly recommended
9 February 2026
Reply from 4x4HQ
Thanks Jon, always a pleasure! - 4x4HQ
Reply from 4x4HQ
Great to hear, thank you! - 4x4HQ
Great value and very helpful seller
Excellent quality and great value for money.
Fast delivery and very helpful, accommodating service — especially appreciated as this was my second order from 4x4HQ this month.
5 January 2026
Reply from 4x4HQ
Thanks for the kind words, it's very much appreciated - 4x4HQ
Reply from 4x4HQ
Thank you! - 4x4HQ
Fast professional service
Fast professional service, package arrived on time in good condition with plenty of protection
17 December 2025
Reply from 4x4HQ
Great to hear, thanks Mike - 4x4HQ
Reply from 4x4HQ
Thanks Dave! - 4x4HQ
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