3wisemonkeys Reviews 

2,730
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordering was simple. Product arrived very quickly via Royal Mail within 2 days dispite only selecting normal delivery service. The product is compact and has a great sound quality. Was just what was... See more

Rated 5 out of 5 stars

The website was easy to navigate, simple and clear, with enough choice of products, without overwhelm, the item was dispatched quickly, was as shown on the site and works very well. All communication... See more

Rated 5 out of 5 stars

We live on the Isle of Man which can make buying things online difficult because not all sellers will deliver here. 3wisemonkeys however accepted our order and the item arrived quickly especially as t... See more

Rated 5 out of 5 stars

First time purchasing, ordered a cd player for my son and wasn’t sure when it would come but needed it before Christmas as it was a present for my son, contacted company via email and had a fast respo... See more

Company details

  1. TV store

Information provided by various external sources

Our friendly staff are knowledgeable about our products and here to help you with pre-sales advice and after sales support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(2,730)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mini CD PLAYER

Had a lot of old CDs in the back of a cupboard and wanted a cheap cd player to bring back old memories and this mini player did the job.

19 April 2024
Rated 4 out of 5 stars

3wisemonkeys I could not fault

3wisemonkeys I could not fault they sent my parcel out for next day delivery. It took 6 days from when it was sent out on Monday I picked it up end of day Saturday down to courier.

8 April 2024
3wisemonkeys logo

Reply from 3wisemonkeys

So pleased to hear you were pleased overall, thanks for taking the time to review us here.

Kind Regards,

3wisemonkeys

Rated 1 out of 5 stars

Food came out from the kitchen cold

Food came out from the kitchen cold. Absolutely devastated. Wanted to impress two of our friends. First time in the restaurant. My favorite Victoria Ale on tap from the Earl Sohan Brewery. Should have been a wonderful experience. Staff were very apologetic and gave us a free drink but our experience was ruined and we went home Hungary.

5 April 2024
Unprompted review
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Reply from 3wisemonkeys

Hallo There,

Sincere apologies but I do think you have posted a review here that was meant for another company. We sell electronic equipment online - we don't have a restaurant. Did you perhaps visit a restaurant that was similarly named?

I wonder if you would consider removing this review as it seems it is not for us but it hasd negatively impacted our feedback rating.

Kind Regards,

Amy McRae
Sales Support
3wisemonkeys

Rated 5 out of 5 stars

Top performance at amazing price

Very good communications. Fast delivery. Radio exactly fits space available. DAB+ works very well. Remote control is brilliant. Ads switched off without leaving table. Can't ask for more at £50. And it's made in Europe. Excellent!

15 March 2024
Rated 1 out of 5 stars

Did not play several genuine cd’s &…

Did not play several genuine cd’s & also even at max volume the sound was poor quality & nowhere near loud enough. Returned for a full refund which after the company debated they tried cd’s which worked & the volume worked, received refund. Avoid this brand as ive seen several bad reviews regarding not playing cd’s & poor volume.

28 November 2023
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Reply from 3wisemonkeys

Hallo There,

We're so sorry you were unhappy.

Unfortunately you don't mention the product or the brand in your review, we wonder if you would consider amending accordingly otherwise customers who read this review will not know what item you are referring to.

If you receive something and want to return it for a refund as unwanted because you don't feel the audio is of the expected quality we would never 'debate' refunding you unless you don't return it within the time limit for returning unwanted items/don't return it in as sold condition.

For faulty returns the units are always tested on return for the reported fault, and if the fault doesn't present right away we might ask further questions because we can't process a replacement/refund immediately with regret for an item returned as faulty which seems to operate 100% as expected.

Fortunately it is very rare that any 'debate' is required and even where that is the case it is usually speedily resolved. As you say yourself a full refund was processed for you.

Kind Regards,

3wisemonkeys

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