123.ie Reviews 

Very competitively Priced and easy to deal with.I would definitely recommend 123.ie.

Excellent service. I was having difficulty with renewing online. My internet was not working properly. When I phoned up I got through straight away. The lady on the phone could not have been more helpful. I was delighted with everything.

Competitive and an added bonus having another car insured with 123.
Helpful staff and an efficient process

Fast and efficient service
Paperless

Absolutely terrible experience with 123go Insurance.

My car broke down on Friday. It’s an automatic and it suddenly stopped while I was driving. Then it started again, then stopped again. I contacted breakdown assistance and AA came out that same day. The technician rebooted something on his computer and told me it should be fine. He also said there was no point bringing it to a garage because he couldn’t find any fault and mentioned it was “rush hour.” I trusted his advice and drove home. To be fair, he followed me home, which I appreciated, and the car seemed okay at the time.

However, on Sunday I drove to Circle K and the exact same issue happened again — the car just stopped.

That same Sunday, I rang 123go to arrange another assistance to bring my car to a garage I trust. On Monday morning, I messaged AA and sent them the full address of the garage. I was given an appointment time of 2:30pm.

At around 2pm, I asked for an update only to be told they couldn’t take my car to the garage I had clearly provided the address for earlier. I was then informed they couldn’t bring it there because it was “not covered.” Why was this not clarified from the very beginning when I sent the address and was given a 2:30pm appointment time? This should have been made clear straight away instead of wasting my entire day.

I then rang 123go again and was told they would arrange assistance and call me back. No call was ever received.

It is absolutely ridiculous to be paying for comprehensive insurance and receive this level of service. This is my first time ever needing assistance and I have never made a claim before. The poor communication, lack of organisation, and complete failure to follow up is extremely disappointing.

Very competitive rate taking my age into account.

Easy, cheaper, efficient

everyone so helpful .

My husband had his car insurance with 123.ie last year. It is due for renewal in early February 2026. The renewal came in at €806 for a one off payment, that is €231 more than last year and a 40.2% increase. There was no claim, he has never had a claim for motor insurance and has driven for many years. Also he drives no more than 11.000Km per year. Needless to say we did not renew and went elsewhere where the policy cost little more than we paid last year. Lost another customer due to the stupid renewal quote.

Straight forwards

They have contacted me via email and phone as needed to keep me in the loop on the entire registration process, providing clear information at every step. Thanks, John!

My experience was a very pleasant one thanks to the professionalism and friendly attitude of the team. Communication was clear and prompt, and any questions or concerns were handled seriously and efficiently. It’s clear that this company places strong emphasis on customer satisfaction and the quality of the services provided.

I believe the company does very well in terms of organization, attention to detail, and customer focus. Additionally, transparency and the willingness to find effective solutions are aspects that positively set the company apart.

As constructive feedback, they could continue investing in improving the digital experience or in more proactive communication with customers to make interactions even smoother.

Overall, it was a very good experience that I would confidently recommend to others.

Have been using 123 for the last 3 years and always really helpful on phone when renewing. Never any problems thank you

You put my insurance up by about 400 euro but didn’t give a good reason.

Super car insurance policy, with everything I want, for a fantastic price.

All good! Will shop around at renewal

Great company to deal with and great value.

Very good company, professional workers, good customer service, reliable company