The booking process and price are really great and they have quite a lot of drivers so availability is good. The only issue is that when pre booking a taxi, the system doesn't prioritise the booking a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I use 001 when I go to Oxford which is usually monthly. They have proved reliable and the pricing is both honest and transparent. Drivers are usually chatty and I find ideal to chat about current topi... See more
The 001 driver arrived on the dot and took me to my appointment. I was early for my appointment and was able to negotiate with the pharmacist to attend to my injection immediately while the 001 drive... See more
I booked 001 for a trip to the hospital JRH today Thursday 25/6/26 they arrived on time and were polite and professional. I attend my appointment and booked them again for the return journey. Both veh... See more
Company details
Information provided by various external sources
We’re Oxford’s only "tech first, service first, fare last” Taxi Company and the only Oxford based taxi company with a city centre depot offering waiting room, amusements and refreshments. For 50 years we have served the people of Oxfordshire, strivi...
Contact info
Saint Aldate's 108, OX1 1BU, Oxford, United Kingdom
- www.001taxis.com
4.2
Great
418 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy
Easy , called numberr, lady polite and efficient on the keyboard, driver on time , friendly and knowledgeable. Good experience
19 July 2026
Unprompted review
Would like to use again with more care on bookings.
The journey i booked for my dad went well however there were problems with the new booking system that meant I had to call 3 times to confirm it. I wanted to make sure my dad had a reliable pick up because none of us could be there so these glitches they kept having with using the system did not fill me with confidence. Not sure how I feel about using them again. Something for the owners to reflect on with more focus perhaps.
17 July 2026
Unprompted review
Quick and enjoyable trip
Very quick. Taxi pristine, and lady driver smart and an excellent driver
14 July 2026
Unprompted review
Appalling service
Appalling service. Pre booked a taxi to take me to a wedding over 24 hours before. Received a confirmation text explaining that a driver would be with me at the desired time. 10 minutes before the driver was due to pick us up they cancelled leaving us to find an alternative and arriving late to the wedding. Do not use.
11 July 2026
Unprompted review
Great prices and service
The booking process and price are really great and they have quite a lot of drivers so availability is good. The only issue is that when pre booking a taxi, the system doesn't prioritise the booking and if it is a busy time it can take a while to find a driver so they arrive late. This is worse if trying to catch a train or an appointment and need to be on time.
8 July 2026
Unprompted review
Great service
Arrived ahead of time in a very nice car. Driver was polite and fare was good
7 July 2026
Unprompted review
Inconsiderate parking in residential area
While this taxi firm might provide an acceptable service their consideration for residents where they park their taxis is appalling. They seem to have no understanding that while their vehicles might be parked legally the danger and inconvenience they cause is totally ignored. Not really a good reflection on 001 taxis in Abingdon area.
4 July 2026
Unprompted review
Exactly on time
Exactly on time. Very nice lady who drove me. Such a smooth journey. 10 out of 10!
2 July 2026
Unprompted review
Terrible Service
Arranged pickup for 1 person (child) a day before and no taxi showed up at correct time. Got an automated call to say they would be late and we had to call them again after 20 minutes just for them to say the taxi would be delayed another 15 minutes. We waited for nothing to arrive and called again just for them to say nobody was coming.
1 July 2026
Unprompted review
Excellent service
Excellent service. Punctual and good value for money. Polite and kind driver.
30 June 2026
Unprompted review
A perfect experience for a first time user
Great app, smart car, punctual arrival and great price. What’s not to love?!
30 June 2026
Unprompted review
Driver was great
Driver was great, very friendly and helpful, and ensured I made my train on time. Unfortunately there was a 30 minute wait for a taxi.
28 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.