The team kit I ordered was made with good quality. And the fit was very good. Thank you.
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Professional manufacturer of cycling clothing, offers a fine range of custom cycle and triathlon clothing, find great deals jerseys at Wulibike. Free shipping worldwide, offer practical, classic and cost-effective cycling jersey, cycling shorts and cycling kit.
Contact info
Tai Sang Bank Building, 999077 , Des Voeux Road Central, Hong Kong
- +852 63664576
- support@wulibike.com
- wulibike.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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I really liked the jersey and how well…
I really liked the jersey and how well it fits and is crafted. My personal preference would be slightly longer sleeves and slightly snugger. The draw back is the fit of the bib shorts as well as how thin they are. I am pleased at how promptly my issue was addressed and how they are responding it.
Outstanding support
Outstanding support. Had some size issues and the Wulibike team solved my issue very professionally. Thanks a lot!
Good quality product but poor customer service
First of all i have to admit that the clothes are high quality for it's price but unfortunately shipping my order took longer than it should according to the website. Also i should mention that I haven't received any answer for my questions neither on email nor in messenger. Other than that it was ok.
The product was what I expected
The product was what I expected. It arrived on time.
Thank you very much!
Very happy with it
Very good quality products. Very happy with the kits I purchased. My friends and I have finally found a kit for our team that looks good, feels great, and didn’t break the bank. I recommend Wulibike products 100%.
Don't order from these guys
The jersey I received was at least two sizes larger when I measured it compared to the size chart. I have tried to get in contact with Wulibike for an exchange or refund but no one has responded to me. I've tried chat, Facebook, email, WhatsApp, no response at all! I would not recommend ordering from this company.
Received 2 sets of jerseys and bibs
Received 2 sets of jerseys and bibs. Both fit great. Just sized up one level higher than normal clothing which is normal for cycling gear. Will definitely buy from them again. Very pleased
Late shipping and zero customer…
Late shipping and zero customer support. I asked about my product several times, in email, on facebook and they didnt even read my messages.
Superb company
Superb company, great attention to detail, extremely helpful and knowledgeable, cannot fault them at all.
I wish all companies were this good, especially when dealing with overseas clients.
Would highly recommend, and will continue to work with this company.
Have not responded to my query within a reasonable timeframe
I am giving Wulibike only 2 stars as my attempts to contact them regarding an issue have not been answered. Their website suggests their average response time to webform contact in 1-3 days and WhatsApp messages is within 24 hours. It is approximately 10 days since I completed the webform and 4 days since I sent a WhatsApp message.
willingness to fix problem
Great Customer Service
Great Customer Service. Responded promptly to my questions and provided solutions to resolving the issue.
Very good customer service .
Very good customer service .
Quick delivery.
Quality product.
Bib pants torn.
Very good pricing
Very good pricing. Processing quality is not perfect, but for the price it is good.
Very satisfied.
I ordered 3 cycling jerseys. I paused for express shipping which did get them to me quickly. However, 2 jerseys weren’t the fit I was expecting…the cut/style was different. They gave me a 50% refund and said to keep the jerseys. I thought that was very reasonable. I’m satisfied. Thank you for being reasonable. And solving my problem to my satisfaction.
They delivered all my items as…
They delivered all my items as advertised and in a timely manner.
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