The support at WPMU is outstanding. You can always rely on not only prompt assistance, but also highly effective and quick solutions. It really gives you peace of mind knowing their team is always the... See more
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Review summary
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Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
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I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
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Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
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Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from wpmudev.com
Really appreciate it! Amazing clients deserve amazing support, happy we could help! :)
Fida assisted me with hosting my site…
Fida assisted me with hosting my site as it was my first time ever attempting something like this, he made it so easy and was so quick to reply, answered all my questions perfectly, thank you so much Fida
15 April 2025
Unprompted review
Reply from wpmudev.com
Thank you, Karim! We’re so glad Fida was there to make your first hosting experience smooth and stress-free. We’ll be sure to pass on your kind words, he’ll love hearing this! :)
Dev that understand and fix!
Great to have dev that understand questions and know how to solve issues, and then solve them/implement for me!
16 April 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Marc! We're glad you had a great experience, our devs love diving in, understanding the challenge, and getting it fixed fast! :)
Super helpful and everything works now
15 April 2025
Unprompted review
Reply from wpmudev.com
Thank you, Simone! We’re so glad everything’s working smoothly now, always happy to help! :)
Best posible support!
15 April 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Bonnie! We're thrilled to hear that, it means the world to us! :)
support till issues fixed!
We had some email hosting and delivery issues with some connected Gmail accounts. Support rep, Fida, was very help and patiently worked through all the steps including providing walk-through screenshots until we have the the issues fixed.
13 April 2025
Unprompted review
Reply from wpmudev.com
Thank you, Seyi!
We’re so glad Fida was able to help and stick with you until everything was resolved. We’ll make sure your kind words reach them, support with patience and care is exactly what we aim for! :)
Great Support, even at a late hour
Even at a late hour, a knowledgeable tech was available to help me work out a technical issue with their software and we got everything working quickly.
14 April 2025
Unprompted review
Reply from wpmudev.com
Thank you, Jon! We’re so glad our team could jump in and help, even after hours. We’re here whenever you need us, day or night! :)
Really great technically support
Really great technically support. They will jump on a chat with you for any website issues and help work through it. I really appreciate them taking all the time to help me figure out a website issue that I couldn't do on my own.
14 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a lot, Dustin! We’re so glad you had a great experience with our support team. Helping you get through tricky website issues is exactly what we’re here for! :)
helped me so much figure out a problem…
helped me so much figure out a problem great Customer service
14 April 2025
Unprompted review
Reply from wpmudev.com
Thank you, Dom! Happy to hear we could help and that you had a great experience with our support team! :)
Luigi was amazing
Luigi was amazing - very patient and effective. He was quick and understood everything i was saying. Best technical support I can ever remember receiving.
14 April 2025
Unprompted review
Reply from wpmudev.com
Wow, thank you, Joseph! Luigi will be so happy to hear this. We’re proud to have him on the team and even more proud to support awesome clients like you! :)
Reply from wpmudev.com
Thanks so much, Stephen! I really appreciate the shoutout, it was a pleasure helping you out. Don’t hesitate to reach out anytime! :)
They take good care of my problems
13 April 2025
Unprompted review
Reply from wpmudev.com
Thanks so much! We’re happy to have your back whenever something pops up, always here to help! :)
Greate support
Greate support, I will recommend this service to anyone. Thank you for having such a great support team!
11 April 2025
Unprompted review
Reply from wpmudev.com
Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience with our support team, we’re always here when you need us! :)
We love having WPMUDev as our website…
We love having WPMUDev as our website platform. Their support team is awesome to work with when our team members are having trouble!
11 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton for the awesome review! It’s great to hear that your team is loving the platform and getting the support they need. We're always just a message away when you need us! :)
Fida Al-Hasan is a great IT technician…
Fida Al-Hasan is a great IT technician and very helpful individual
10 April 2025
Unprompted review
Reply from wpmudev.com
Thanks a ton, Frank!
Fida’s always committed to delivering solid support, and we’re happy to hear you had a great experience with him.
Cheers!
Michelle is genuinely the best WPMU agent I have ever met
Michelle is genuinely the best WPMU agent I have worked with. I have multiple sites and accounts with WPMU and I have never seen this level of detail and determination to solve every single problem accurately. I have had several issues that were not completely solved by other agents, no matter how much time they put in. Michelle knew exactly what to do and stayed on the line until it got done. Biggest asset to the WPMU team and most comfortable to talk to espeically when the problems seem endless. Great Work!
8 April 2025
Unprompted review
Reply from wpmudev.com
Omar, we can’t thank you enough for this heartfelt review.
Michelle’s ability to stick with you until the job is done (and done right!) is exactly what we aim for. We’re lucky to have her, and we’re so glad she could provide the kind of support that made you feel truly taken care of.
Cheers!
Wajid was a great support agent!
Wajid was a great support agent and worked through a complex WP issue with me
9 April 2025
Unprompted review
Reply from wpmudev.com
Thanks so much, Stuart!
We're glad Wajid could help you tackle that complex WordPress issue, he’s a real problem-solver.
We’ll be sure to pass on your kind words!
Cheers!
Thorough, Patient, and Professional
Alex was great to work with—patient, understanding, and highly communicative. He took the time to thoroughly investigate the issues and kept me informed every step of the way. I really appreciated his dedication and support throughout the process.
8 April 2025
Unprompted review
Reply from wpmudev.com
Riley, thank you for your kind words!
We’re so happy to hear that Alex was communicative and thorough throughout the process. He’s a fantastic part of our team, and your recognition means a lot.
Cheers!
The customer support is very great
The customer support is very great, he solved my issue where I was stuck, the replies were quick and helpful. Appreciate the support provided. Shoutout to this guy Aamir Rather
8 April 2025
Unprompted review
Reply from wpmudev.com
We really appreciate your review, Mohit!
Aamir is a superstar, and we’re lucky to have him on the team.
Thanks for taking the time to share your experience!
I've been a WPMUDEV customer for years
I've been a WPMUDEV customer for years, and their support team continues to exceed my expectations. Most recently, I reached out with a concern, and within moments, Ray Santamaria provided a solution that worked perfectly. Their exceptional service, combined with quick response times, is why I’ll continue to be a customer.
7 April 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Megan!
We're truly for your continued support over the years. It’s wonderful to hear Ray was able to help so quickly and effectively, he’s a star!
We’ll be sure to pass your kind words along to him.
We're lucky to have you as part of the WPMU DEV family!
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