Worldwide Travel Insurance Reviews 

4,971
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 817 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent service and helpful, friendly staff. Customers consistently highlight the efficiency of the customer service and the prompt response times, making interactions pleasant and straightforward. Many people appreciate the competitive pricing, especially for car hire excess insurance, which saves them a significant amount compared to rental companies. However, some customers also noted issues with delays in receiving policy information and documentation, which sometimes impacted their ability to use the service as intended. A few other people also felt that the process could be time-consuming, with one reviewer mentioning a lengthy phone call that did not lead to a resolution.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt email contact and... See more

Price

Users describe positive interactions with price, often noting that the cost for insurance is significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(4,971)

792 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A different way to renew insurance but…

A different way to renew insurance but works nonetheless . You pay directly into WW Insurance account and wait. This process is unusual but fine. I have never claimed on this insurance and hopefully never have to. Ask me if I made a claim!

15 June 2026
Rated 5 out of 5 stars

Works just like it should…

Well you don't really find out how well these things work until you have to claim. Unfortuantelh I had to do this and fortunately it all worked exactly as it should do. Not always the case with insurance I can assure you!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Good one, can definitely recommend to use.

I have taken their Rental car insurance excess cover in UK for a few years now. The process is sleek and straight forward.
I also had to make a claim only once and the claim process and was smooth and timely. Syazwan handled my claim professionally.
I will definitely recommend this company, helps you save a lot of money on car hires.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service at a great price

I’ve used Worldwide probably a dozen times over the years. Such a simple process to set up. Superb value for money. And I once had to use the insurance and they were great. I recommend them to everyone, particularly those duped into paying the car rental company a crazy price for the same product.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy claim

I've used Worldwide Travel Insurance several times, but this was the first time I had to make a claim. Easy and simple and got the money in 5 days. Thank you very much!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Peace of mind

It's nice to have peace of mind with the coverage and avoid the exorbitant prices rental car firms charge.

10 June 2026

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