Worldwide Travel Insurance Reviews 

4,979
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 820 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the excellent service, describing it as fast, easy, and helpful. Many highlight the staff and customer service for their friendly, patient, and supportive approach, noting prompt response times. People also appreciate the outstanding value, finding prices reasonable and significantly cheaper than alternatives, saving a fortune. However, some people mentioned delays in receiving documentation or information, often requiring follow-up. Others noted that processing a purchase or getting a quote could take a long time, sometimes involving extended waits or lack of communication.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fast, efficient, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt email contact and... See more

Price

Users describe positive interactions with price, often noting that the cost for insurance is significantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(4,979)

799 reviews in the last 12 months

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Rated 5 out of 5 stars

I took out the policy to cover excess…

I took out the policy to cover excess payment that a car hire company might charge. This was very reasonable and a twelve-month policy. The car hire would have charged the same or more for the ten days. Of course, you only need insurance if you make a claim. The damage to the car I hired was, to say the least, tenuous! However, my claim was handled with great efficiency by Syazwan, and paid out very quickly. Strongly recommend this company.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Trustfully company

I've been using this company to cover my excess renting cars for the last 5 years.

I neved had to ask for a reimbursement but during my last rental someone scratched my car and the rental company charged me 204€.

Very straight forward claim process with them. They refunded the money in less than a week.

Syazwan, the worlldwide travel insurance agent was super helpful.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant all-round service with no fuss!

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and the price is outstanding. I have been using Worldwide Travel Insurance for about 10 years, and I have no plans to change!

29 June 2026
Rated 5 out of 5 stars

good price, easy claims

Offered good price on car hire excess insurance. And the claim (200eur) was processed in one day with no hassle - just one online form. Definitely will use again, they deserve all the stars.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Covers underlying medical condition

Ive used Worldwide Travel for years. With an underlying medical condition, they have my details stored which makes it easier to buy when I book a holiday. Thank you, and would definitely recommend 👌

25 June 2026
Rated 4 out of 5 stars

From two weeks to five months to settle

I made two claims on the same day. One of them was settled smoothly in two weeks. Perfect. The other, however, took five months to settle which was less satisfying. Some part of the delay was due to the car rental firm somehow not finding the rental agreement, but still you'd expect a quicker settlement. Good, in any case, to get the excess covered in the end.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to make payment

Very easy to make payment, quick response to an inadvertent error on my part in giving an incorrect reference. Message responded to within 24 hours and payment confirmation given

22 June 2026
Rated 4 out of 5 stars

Good job!

It took us a bit to complete all data required as my case was quite difficult but happiliy at the end of the day we managed to solve the issue.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

They were reliable

They were reliable, communicative and patient. I have used this service 5 times and I am very happy with them. I would highly recommend them.

Special thanks to Ziphelele and Syazwan for all their help!

23 June 2026
Unprompted review

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