Worldwide Cruises Reviews 

905
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of support. Customers frequently praise the staff and travel agents for their outstanding patience, deep knowledge, and prompt communication throughout every stage of planning. People note that the booking process is exceptionally quick, completely seamless, and thoroughly tailored to individual preferences, providing immense peace of mind. Consumers also appreciate the highly competitive pricing, transparent details, and valuable recommendations offered across various wonderful holiday packages. Travelers consistently express strong confidence and loyalty, eagerly recommending these efficient, reliable, and professional services to friends and family alike.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing travel consultants as extremely... See more

Service

Reviewers highlight positive aspects of service, frequently praising the efficient, helpful, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how seamless, quick, and... See more

Holidays

Clients share positive opinions on holidays, noting that the planning process is remarkably smooth and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I acc... See more

Rated 5 out of 5 stars

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could... See more

Rated 5 out of 5 stars

Kept us Informed of everything going on , even notified me when an upgrade offers was on , which I took straight away , both hotels where in great locations, flight times , also rearranged train to f... See more

Rated 5 out of 5 stars

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. H... See more


Company details

  1. Cruise Agency
  2. Cruise Travel Agency

Written by the company

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(905)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would like to say we were very impressed with the service from Mo

Would like to say we were very impressed with the service we received from MO it was top class from start to finish with our holiday booking. Mo was very helpful with all the questions that we were asking throughout the planning of our holiday
As we are a party of six you can imagine all the different questions we were asking but it was no trouble for mo. We were very happy with all the help he gave us & made us feel at ease with the holiday booking as it’s our first time booking with world wide cruises but I would definitely recommend to friends &family to book with mo.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

WorldWide Cruises review

Eddie was excellent in putting together the itinerary quickly after we set out our wishes for the holiday. He was also very responsive to follow up questions.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Eddie was extremely helpful and very efficient. Booking experience very easy. Managed to get us an upgrade to cabin and train transport. Would definitely use Worldwide Cruises again.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Joseph was great

My experience with Joseph was great. He price matched my holiday for less and gave me the great price. I booked with him. His customer services was exemplary polite professional and went extra mile to get what I needed and with choices i could make
worldwide cruises have a lot of great deals and wouldn't hesitate to book with them again

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

First of all I would like to thank Eddie for replying to my emails so promptly as I have sent many asking different questions, also his patience with me
I got to speak to him today over the phone and answered every question in detail full marks for customer service
All the itinerary was clear of where and when we will be at the different locations so well done from me 😀

19 June 2026
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with!

I have been working with Worldwide Holidays over the last couple of weeks discussing a Japan cruise & stay holiday. Eddie has been great to work with. He responded quickly to emails and questions and he was happy to offer advice and suggest options and alternatives. Booking was completed quickly and professionally at a really competitive price. Based on experience so far I would be happy to recommend Eddie and Worldwide Holidays.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

We have used Worldwide Cruises several…

We have used Worldwide Cruises several times now and Eddie our travel agent has always been on top of things. When you need trouble free booking and advice as well as competitive pricing, you no need to look further.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

World Wide Review for Senior Consultant Jessica

My Wife and myself always book our cruises through Worldwide Cruises, not because your prices are the best but because you have a brilliant consultant,who is the most diligent, delightful, understanding person we have known to deal with our demanding needs. Jessica is always prepared to go that extra mile for us to fined what two demanding customers want at any time we call or mail her. She has a fantastic sense of humour always curtious You could not have a nicer consultant The jewel in the crown! She is an asset to your company.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Joseph was really helpful from our…

Joseph was really helpful from our first enquiry to booking. Sorted flights and transfers for us, plus an overnight hotel in Rome. We can't wait for September!

28 April 2026
Unprompted review
Worldwide Cruises logo

Reply from Worldwide Cruises

Thank you for your lovely review. We’re so pleased Joseph was able to help from your first enquiry through to booking, including your flights, transfers and hotel in Rome. We hope you have a fantastic trip in September and look forward to helping you again in the future.

Rated 5 out of 5 stars

Gary did an excellent job finding us a…

Gary did an excellent job finding us a room close to other family members when the ship was close to being full. He also provided great advice when choosing the cruise and discussing the add on options.

22 April 2026
Unprompted review
Worldwide Cruises logo

Reply from Worldwide Cruises

Thank you for your kind feedback. We’re delighted to hear Gary was able to secure a room close to your family, especially with the ship nearly full. It’s great to know his advice helped you choose the right cruise and add-on options. We hope you have a fantastic trip and look forward to assisting you again soon.

Rated 5 out of 5 stars

Comprehensive and enthusiastic…

Comprehensive and enthusiastic explanation of the communication of the cruise itinerary and experience

23 April 2026
Unprompted review
Worldwide Cruises logo

Reply from Worldwide Cruises

Thank you for your feedback. We’re pleased to hear you found the explanation of the cruise itinerary and overall experience both comprehensive and enthusiastic. We aim to make every step clear and exciting from the outset. We look forward to helping you plan your next trip.

Rated 5 out of 5 stars

Initially I was sceptical about booking…

Initially I was sceptical about booking with a different company to that which I always use. However Eddie put my mind at rest and the price offered was amazing. He has been super helpful and patient with my endless questions.

15 April 2026
Unprompted review
Worldwide Cruises logo

Reply from Worldwide Cruises

Thank you for your lovely review. We completely understand your initial hesitation, so it’s great to hear Eddie was able to put your mind at ease. We’re delighted you were happy with the price and the support he provided throughout, especially with all your questions. We really appreciate your trust and look forward to helping you again in the future.

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