Worldwide Cruises Reviews 

905
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of support. Customers frequently praise the staff and travel agents for their outstanding patience, deep knowledge, and prompt communication throughout every stage of planning. People note that the booking process is exceptionally quick, completely seamless, and thoroughly tailored to individual preferences, providing immense peace of mind. Consumers also appreciate the highly competitive pricing, transparent details, and valuable recommendations offered across various wonderful holiday packages. Travelers consistently express strong confidence and loyalty, eagerly recommending these efficient, reliable, and professional services to friends and family alike.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing travel consultants as extremely... See more

Service

Reviewers highlight positive aspects of service, frequently praising the efficient, helpful, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how seamless, quick, and... See more

Holidays

Clients share positive opinions on holidays, noting that the planning process is remarkably smooth and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I acc... See more

Rated 5 out of 5 stars

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could... See more

Rated 5 out of 5 stars

Kept us Informed of everything going on , even notified me when an upgrade offers was on , which I took straight away , both hotels where in great locations, flight times , also rearranged train to f... See more

Rated 5 out of 5 stars

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. H... See more


Company details

  1. Cruise Agency
  2. Cruise Travel Agency

Written by the company

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(905)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistently Good Experience

Each year I come back to Mo to help me arrange flights for my group, to and within all sorts of worldwide destinations. He always has the solution and makes things easy.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Cruise booking

Neil was very helpful (and patient) he was able to give me all the relevant information I needed. And suggested the best way to do the holiday we wanted. Very much looking forward to our trip.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Choosing our next cruise

As before, Mo was extremely helpful in helping us choose the right cruise, not just the first offer we saw. We know he will keep in touch and provide the best deals possible

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Booking a Cruise never so easy

Booking a Cruise never so easy.

If all was do easy in life it would be great. Great prices Great service.

I’ll appraise more after final holidays.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Professional Service

Neil was very helpful and gave us all the information we required at the time of our booking. We needed to change the dates after our initial enquiry and Neil did this and was able to do this finding a better itinerary at a very competitive price. Neil's communication was excellent keeping us updated during the process. This is the second occasion that we have used this company and our experience so far has been positive and very satisfying.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

This is my first experience with NCL Dawn

This is my first experience with this company, Neil was extremely helpful and patient as I had many uncertainties and questions, he was able to tick all the boxes and suggested a promotion within my budget, flight bookings and hotels. I expressed my needs and he was able to offer his quick services. Will definitely get back to him in the near future.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Mo was brilliant!

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could have gone wrong but not a single thing did - it was perfect.
Mo advised us to do Uber for the transfers rather than pre-book as it was cheaper and he was right. Uber was so easy to use and after speaking to other holidaymakers it worked out considerably cheaper than booking in advance.
Mo was so good that we have booked several other holidays with him and I have proactively recommended him to others which I think is the biggest compliment.
Thank you Mo - you were fab! We look forward to the next one.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Jessica made everything so easy.

Jessica made the entire experience seamless. Jessica's patience on ensuring Liz and I understood step by step building the trip was exemplary. Jessica researched different options to tailer the trip.
At no time did we doubt Jessica's professionalism.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve booked three or four cruises with Eddie at worldwide cruises now and he always gets back to me promptly and tailors to my cruising needs -always an excellent service

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Multi centre and cruise holiday

Kept us Informed of everything going on , even notified me when an upgrade offers was on , which I took straight away , both hotels where in great locations, flight times , also rearranged train to flight
Customer service went above and beyond

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Our Agent Eddie of Worldwide Cruises…

Our Agent Eddie of Worldwide Cruises organised a complete package of flights, transfers,hotels and cruise ship. The paperwork was accurate, efficient and recommended hotels well positioned and of high quality, both in standards and performance. During the 14 day trip we had cause to query some transfer arrangements that were immediately responded to and sorted out by Eddie.
Using Worldwide Cruises took the hastle and worry making for a smooth vacation. This is the third time we have used Worldwide Cruises and highly recommend them.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Smooth booking for a cruise

We were looking for a cruise online and came across worldwide Cruses and decided to give it a try. I submitted a request for a quote re a cruise and I was contacted straight away by the Company, especially Neil, the Cruise Consultant. Neil was very helpful and very responsive and eventually, we decided to book a cruise with the Company. As our cruise is next year, we will find out how is the cruise by then. Having dealt with the company during the booking process, I am confident that the cruise will be good,

1 September 2025
Unprompted review

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