Fantastic customer service! I explained my situation and they were so helpful and kind. I needed an important part for my son’s wheelchair and they purposefully made sure the package was with me the n... See more
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Fantastic customer service! I explained my situation and they were so helpful and kind. I needed an important part for my son’s wheelchair and they purposefully made sure the package was with me the n... See more
Company replied
Excellent customer service. I am new to wheelchairs and I unfortunately ordered the wrong one. World of Wheelchairs were very kind and collected the wheelchair the next day which was quickly replaced... See more
Company replied
Thankyou so much to Kat and Tom for their assistance in helping us get a wheelchair for my husbands grandma at very short notice for our wedding. Tom went above and beyond by dropping it at our venue... See more
Company replied
Excellent customer service, delivery was nice and quick. New piece fitted nice and easily. Had my wheelchair up and running stress free.
Company replied
At World of Wheelchairs, we specialise in supplying high-quality, reliable wheelchairs at competitive prices across the UK. Whether you’re looking for a lightweight travel chair, a robust self-propelled model, or something in between, our mission is to make mobility more affordable and accessible for everyone. As a trusted online retailer, we pride ourselves on offering a carefully curated range of wheelchairs that deliver both comfort and performance. What really sets us apart is our commitment to customer satisfaction. From fast, tracked delivery to our easy return and swap process, we aim to make the entire experience stress-free. We also understand that choosing the right wheelchair is a personal decision, and we’re here to support you every step of the way. At WOW, we combine excellent service with unbeatable value — so you can move with confidence and peace of mind.
8 Victoria Street, DN14 5DZ, Goole, United Kingdom
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Brilliant service. Rang with a query after my daughter broke her leg about a leg extension for her wheelchair. Sorted it out straight away delivery in 2 days just in time to go back to the hospital

Reply from World of Wheelchairs
Everything went as expected, part was just what I wanted to repair my daughter's wheelchair.

Reply from World of Wheelchairs
Absolutely amazing.
I needed a replacement wheelchair and the local shops were charging silly money. I bought the same chair for much cheaper.
The most impressive thing was how fast delivery was. I ordered on the Monday and it was delivered before lunch on the Thursday.

Reply from World of Wheelchairs

Reply from World of Wheelchairs
Excellent Customer Service by Roy. Took details of Wheelchair which I needed the leg raiser for & checked to see if they were able to get it & phoned me back with the price & I then placed the order. Order was received within a few days after placing the order.

Reply from World of Wheelchairs

Reply from World of Wheelchairs
Had a couple of questions, so rang up. The chap couldn't have been more helpful, and I decided this was the company to buy from there and then. All went very well, very happy.

Reply from World of Wheelchairs
Bought the G-Explorer, all terraine wheelchair. Price and service was good.delivery quite quick too. The chair is both taller and wider when folded, than I had realised. But the main wheels can detatch to give flexibility around this. The chair instruction book was in the bottom of the box, under the chair. I felt tye instructions lacked some detail regarding actual assembly. Search of YouTube came to the rescue again! Yer I recommend, it's a decent chair at a decent price, no doubt. But don't expect it to be too compact size wise. Check the dimensions for your own needs.

Reply from World of Wheelchairs
Excellent service ,delivered so quick, package undamaged and wheelchair ready to use, cannot ask for better service thank you

Reply from World of Wheelchairs
purchased the G - Lite pro wheel chair. Great product and great price

Reply from World of Wheelchairs
Fantastic, quick service.
Very helpful.
And the wheelchair is Fantastic

Reply from World of Wheelchairs
The G-Excel turned up quickly as anticipated by paying for express delivery, and was securely packaged. It went together quickly and easily but one of the large rear tyres was flat. After inflating it twice, neither time holding the air for longer than 15 or 20 minutes, I decided to go to Halfords to get a new inner tube because my daughter needed the chair the next day and it would have taken longer to get it fixed by contacting the manufacturer. Apart from this, the chair is brilliant and easy to use and my daughter is very pleased. However, the flat tyre could have spoiled things for her.
Subsequent to this, World of Wheelchairs has been in touch and offered to reimburse the cost of replacing the inner tube which is very good of them but also that they will flag it up to the manufacturer for investigation. I have passed on some more info that may help. It is unusual that one tyre was fine and one was flat but in the end all was well. My daughter is very pleased with the chair....'it turns on a sixpence' - it is light and manouverable while still feeling reassuringly strong. It looks incredible too. Improved the rating due to great customer service!

Reply from World of Wheelchairs
Well pleased if all the adjustments and quality.

Reply from World of Wheelchairs
YOU DID WAHT IT HAS TO BE DUN
WE ORDER SMOOTHLY
GAVE EXSELLENT SERVICE
EN DILVERT VERY FAST
SO 5 STARS

Reply from World of Wheelchairs
Excellent service prompt delivery of wheelchair and great price thankyou

Reply from World of Wheelchairs
Great company to deal with, their customer service and communication are excellent and I wouldn't hesitate to buy from them again in the future. They went out of their way to accommodate an urgent delivery of a wheelchair that I needed so I can't thank them enough.

Reply from World of Wheelchairs
We had a very pleasant conversation with Tom, who helped us by listening to what we wanted and then he sent us a link to the order such that we could simply provide payment via card.
The chair arrived the next day!!!
Wonderful!!!

Reply from World of Wheelchairs

Reply from World of Wheelchairs
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