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World Nomads Reviews 6,171

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and finding suitable coverage options. Many appreciate the clear, straightforward information provided, making the process of obtaining insurance simple and efficient. The pricing is frequently noted as reasonable and competitive, offering good value for the coverage provided. However, some customers also noted issues with customer service and website functionality. A few people experienced difficulties logging into their accounts or accessing policy information, and some found the website to be occasionally unusable or confusing. There were also instances where reviewers felt customer service responses were slow, unhelpful, or provided conflicting information, leading to dissatisfaction.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the website's ease of use... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the ease and simplicity... See more

Website

Clients share positive opinions on website usability. Many reviewers found the website easy to navigate,... See more

Price

Reviewers mention positive feedback about price, often describing it as affordable, fair, and competitive,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quote and purchase process is easy and informative, and I appreciate the follow up reminders to go over the details again carefully while still in the cancellation window. The real distinguishing... See more

Company replied

Rated 5 out of 5 stars

Incredibly easy to work through and find the best cover to suit my needs. The options available through World Nomads were far greater than any other insurance company and they were incredibly cost eff... See more

Company replied

Rated 5 out of 5 stars

Fortunately, I have never had to use my World Nomad insurance. Although, I keep coming back to World Nomad as it is an easy website to use, offers coverage that suits me and my travel plans, plus its... See more

Company replied

Rated 5 out of 5 stars

I was looking for my trip insurance with affordable basic and easy to understand terms and condition for months with no luck until I saw World Nomad popped up on my laptop screen while searching for m... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance Company
  3. Publisher

About World Nomads

Written by the company

World Nomads

Written by the company

Simple and flexible travel insurance
We’re here to help you to explore your boundaries. We offer travel insurance, safety advice, inspiration and opportunities, so you can travel confidently. Because we believe in giving back to the places we travel to, we also enable you to make a difference with a micro-donation when you buy with us.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 5 out of 5 stars

Consistent and affordable

Always available, always affordable

3 April 2026
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Reply from World Nomads

We're happy to hear that our availability and pricing meet your needs, Erin! Thank you for your positive feedback; we appreciate it. Safe travels - Leah ✈️ World Nomads

Rated 4 out of 5 stars

I have been loyal to World Wide Nomads…

I have been loyal to World Wide Nomads for some years now. I believe they have the Travel Policy which suits my needs.

3 April 2026
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Reply from World Nomads

We appreciate your long-term loyalty, Arthur! It's great to know our travel policies meet your needs. I've just merged this recent policy into your membership account for you to make sure you can see it online when you travel! Have an incredible trip! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Didn't need to use World Nomads but I…

Didn't need to use World Nomads but I was happy with the service they providedm I went hiking above 4000m so got covered with World Nomads I would use them again in the future for outdoor activities

3 July 2025
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Reply from World Nomads

We're happy to hear that you were satisfied with our cover, Sheridan! We appreciate your feedback and are glad you felt covered for your high-altitude hiking. We look forward to assisting you with future outdoor adventures! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Great experience for an upcoming trip

For an upcoming trip, I had specific requirements that I needed in an insurance policy. While reviewing several different companies, I found the information online myself. The difference with World Nomads was the option for an annual policy. Further, they made it easy to review what activities were covered as well as the countries that were covered. When I emailed them with questions, I expected a response in a week. However, they responded quickly and personally addressing my questions and making it feel the experience personal.

5 April 2026
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Reply from World Nomads

We're happy to hear that our annual policy met your needs for your upcoming trip, Christopher! We love that you felt your contact with us felt personal, that's what we aim for! Thanks for your positive feedback and I hope you have an incredible time on your trip! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

World Nomads - Reliable and Tested

We always use World Nomads when we travel out of the United States. We have been with friends that have had to use the medical coverage out of the country, and WN was great to work with and make the process easy. It gives me peace of mind when traveling.

2 April 2026
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Reply from World Nomads

Hi Priscilla - sorry to hear you weren't well 🤒🤒🤒 we hope you're feeling better, and we're glad we could help when you needed it. Safe travels - Belle ✈️ World Nomads

Rated 3 out of 5 stars

My policy got cancelled by mistake and…

My policy got cancelled by mistake and refunded. This could have been catastrophic if I was traveling without any insurance. I had to repurchase - so far so good. I can only comment on my purchase experience which wasn’t smooth but probably just a one off accident and not the usual customer service.

1 April 2026
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Reply from World Nomads

Hi Kaye, we're sorry to hear your experienced this, and we're glad we were able to resolve the issue for you. Safe travel - Belle ✈️ World Nomads

Rated 2 out of 5 stars

Well buying the insurance was straight…

Well buying the insurance was straight forward enough. After all, companies always like to take your money. I have no idea how they respond to claims or support you. It seems a bit premature and irrelevant to be sending a survey when no service has been provided.

3 April 2026
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Reply from World Nomads

Hi Adrian, thanks for your feedback! We aim to make our purchase process as easy as possible which is why we ask for feedback early, to make sure we're getting that part right. We also welcome feedback for our service and claims process, although we do hope your trip goes as you planned. We're here to help if that's not the case. Safe travels - Belle ✈️ World Nomads

Rated 5 out of 5 stars

Great customer service response

The customer service response was quick and efficient to act on my request.

2 April 2026
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Reply from World Nomads

Hi Sky! Thanks for the ⭐⭐⭐⭐⭐ feedback, we love hearing from our nomads. Safe travels - Belle✈️World Nomads

Rated 5 out of 5 stars

Good experience.

Good experience.

25 March 2026
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Reply from World Nomads

Hi William, thanks so much for the amazing feedback! Wishing you a safe trip 🌭🗽🍔 Belle ✈️ World Nomads

Rated 1 out of 5 stars

I needed 250,000 Medical and 500,000…

I needed 250,000 Medical and 500,000 evacuation for a cruise I am taking to the Antarctic where the cruise line requires these minimums.
I went on the World Nomads website and chose a plan that supposedly met these minimums only to find out when the actual plan came through, the evacuation limits were ONLY at $75,000 with no reduction in the high premiums they quoted on the website for a $500,000 plan.
I was absolutely shocked and appalled at what felt like a bait and switch scheme, I input my requirements on their website and they came back with, yes we can support these requirements for X amount of dollars I paid those X amount of dollars and that is not what came through on the actual plan, like I said I needed a $500,000 of evacuation and they came back with $75,000 and yet charged me the full amount?? This is unethical!!
They have a 10 day cancellation policy, which I have exercised within the 10 day period, but I’ve heard nothing from them on my claim.

2 April 2026
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Reply from World Nomads

Hi Geraldine, it sounds like there has been some confusion, and this definitely isn't how we want our nomads to feel. I have forwarded your feedback to our leadership team, and someone will be in touch soon. Safe travels - Belle ✈️ World Nomads

Rated 5 out of 5 stars

Website easy to use and a variety of…

Website easy to use and a variety of options to choose from.

1 April 2026
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Reply from World Nomads

Hi Jacqueline,

We're happy to hear that you found our website user-friendly and that you appreciated the many options we have available. Thanks for your review! Hope you have an amazing adventure in New Zealand! 🏞️🥝💫

Safe travels - Lucy ✈️ World Nomads

Rated 4 out of 5 stars

Quick and easy to purchase

Quick and easy to purchase. Reasonably priced. But the review is most important if something goes wrong to see how they respond. But I am hoping everything goes perfectly for my trip!

1 April 2026
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Reply from World Nomads

Hi Sheila,

We're happy to hear that your purchase was quick, easy, and reasonably priced. We appreciate your feedback and hope your trip goes perfectly. We are here to support you if needed. Have an amazing time in Tanzania 🐘🌅✨

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Promo and simple regiistration

Promo and simple regiistration. Have used in the past. Very happy with world nomads.

31 March 2026
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Reply from World Nomads

Hi Lisa,

We're happy to hear that you had a positive experience with our registration process and promotions! Thank you for your continued support and feedback. Have a fabulous time in Bali 🌴🌺☀️

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy website to use and explains what…

Easy website to use and explains what is covered.

31 March 2026
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Reply from World Nomads

Hi Vivian,

We're happy our website is easy to use and provides clear explanations. Thank you for your positive feedback; we appreciate it greatly! Enjoy your time in Iceland — make the most of every moment! ❄️ ✨

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Great coverage

Great coverage, easy to use.

28 March 2026
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Reply from World Nomads

Hi Marcus,

We appreciate your feedback and are glad our coverage was beneficial and user-friendly for your needs. Thank you for your support! Enjoy your time in Spain! 💃✨

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy to sign up

The process was easy to sign up, less expensive than via the airline, and has more coverage than the airline version.

31 March 2026
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Reply from World Nomads

Hi Sheryl,

We're happy to hear that the sign-up process was easy and affordable, and that our coverage met your needs better than the airline's. Thank you for your positive feedback! 😊Enjoy your time in China🐉🏯

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Quick and Easy

I've been using this company for many years now. Luckily I've never had to use the coverage so can't speak to that but obtaining it has always been very simple and easy.

31 March 2026
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Reply from World Nomads

Hi Kimberly,

Thank you for your loyalty! 😊 We’re glad getting coverage has been easy and appreciate you sharing your experience! Have an amazing time in the UK 👑

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Obtaining the insurance is easy and the…

Obtaining the insurance is easy and the amount of coverage is exactly what was needed.

3 April 2026
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Reply from World Nomads

Hi Jean,

We're happy to hear that obtaining the insurance was easy and the coverage met your needs. Thank you for sharing your positive experience with us! Enjoy your time in Japan! 🍣🎎🌸✨"

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Company responded to all my inquiries…

Company responded to all my inquiries and made my decision much easier. Price is acceptable.

11 March 2026
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Reply from World Nomads

Hi Santiago,

We're happy to hear that our team was helpful and made your decision easier. We appreciate you finding our price acceptable and thank you for your feedback! 😊 Enjoy your time in France! 🗼🥐

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Review

Good review

1 April 2026
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Reply from World Nomads

Hi Megan,

Thank you for your great review! 🌟 We truly appreciate your feedback. Have an amazing time in Egypt! 🏺🐫

Safe travels - Lucy ✈️ World Nomads

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