Worldly Aromas Reviews 278

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

The palo santo cones are not very good compared to the incense sticks and palo sticks. I emailed explained this, I got a reply saying thank you but no offer of returning the item or replacing the it... See more

Company replied

Rated 5 out of 5 stars

I was gifted a pack of 1.2 palo santo and oud incense sticks recently and I can honestly say they are the most delicious exquisite incense sticks I have ever hand. Most hurt my chest, these did not. T... See more

Company replied

Rated 5 out of 5 stars

Great Product, great service, their product are toxin-free and I also think they offer really good value for money. They only use natural ingredients and even packaging materials are sourced ethically... See more

Company replied

Rated 5 out of 5 stars

Discovered these guys back at the end of 2020 and haven’t looked anywhere else since! Our home consistently smells amazing - top quality incense. Just added the paolo santo essential oil to our... See more

Company replied

Company details

  1. Incense Supplier
  2. Candle Store

Written by the company

Our company believes in natural, authentic and sustainable products designed to compliment practices like yoga, meditation and mindfulness by creating a relaxing environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Order was never delivered

Order was never delivered, no refund or no contact from Worldly Aromas and it's been over 3 weeks since I originally placed the order.

DPD "attempted" the delivery, which never happened, my items were since advised that they would not be re-delivered. 2 weeks later, no contact from World Aromas to try and re-deliver the goods or any form of refund.

All in all, it's incredibly poor service.

14 January 2021
Worldly Aromas logo

Reply from Worldly Aromas

Hello Ross,

We are sorry this was your experience, but grateful you have brought it to our attention and hope the situation is now resolved following our response.

We always endeavour to provide amazing customer satisfaction and are disappointed we were not able to resolve this for you sooner.

Rated 5 out of 5 stars

Great service

Great service - quick processing of my order and prompt delivery of a great product. Good updates by email when my order was on the way and a 10% discount for next order on the 'thank you' card that came with my delivery. Impressed :)

4 November 2020
Rated 5 out of 5 stars

Bye bye Nag Champa

I've now become known in my friendship circles as the guy with the amazing smelling room! Worldly Aroma's incense creates a warm, comforting and mysterious ambience and I burn it in my room every night. The only problem is I could never use bog standard incense ever again!

3 November 2020

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