The Updates/commenting system is just rubbish. Why can't we simply see the most recent comment/update at the top of every Project? Why do we have to scroll down through the conversations to GUESS wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
UI is a struggle for new users. The tool is designed for project managers, people who understand or who have had formal training in project management. The deal is, the majority of users aren't. Th... See more
For the most part, Workfront is pretty easy to use. It works well for waterfall projects. Customization is highly flexible (almost TOO customizable)! The reason I gave it 3 stars vs higher marks is... See more
Workfront has a lot of great features and many ways to accomplish your company goals. That's a benefit but also can be a crutch when working with multiple people across many different states. The impl... See more
Company replied
Workfront is a very powerful and …
Workfront is a very powerful and customizable project management tool. The interface and features are always evolving, and can accommodate any needs in different industries. Users can see just what they need without overwhelming them with data.
Additionally, the overall Workfront team at all levels is excellent! you don't feel you are alone. You have a community from within the company and from other users that are ready to help with any challenges at any time. I highly recommend it!
12 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
I love Workfront
I love Workfront! The product is great and the people are even better. Every question gets a prompt, friendly, and accurate response. The product and the team are really easy to work with. It's really exciting that Workfront actively updates their product and looks to their customers for their needs and feedback. They really put the customer first.
12 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great online tool.
10 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
I like this tool very much!
I like this tool very much!! It makes the work easier :)
9 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Half baked
Half baked
The product does not look ready. Many expected features, such as Resource Planning, are completely missing. Others, like date calculations for tasks, work in a surprising way. I am never sure how the deadline change in a task propagates to the dependant tasks and in most cases, I need to update it myself.
9 May 2017
Unprompted review
Workfront has Grown to be more Robust
Workfront has done a lot of growing in the past year or two.
The system is much more robust than their earlier versions known as AtTask.
Workfront has a great educational team.
The Community has been extremely helpful for customers to connect, make recommendations for system enhancements and find Regional User Groups.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great System!
We have been live in Workfront for 5 months now and absolutely love it! IT has really streamlined our process, and allowed us to take on more work. Of course, there are a few implementation pains. It is extremely robust compared to our last system so getting everyone used to it has been difficult. Overall it is a great system and I am excited to see what else we can do with it overtime.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Very solid PM software
Does most of what we want, and is constantly adding features that are useful. Looking forward to more resource planning capabilities.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Focus on core features
Focus seems to be more around pretty features than core capabilities.
The promised ability to have group-specific statuses was poorly implemented, to the point that most customers cannot use it.
The ability to recover projects, tasks and issues is welcome, but limiting its use to administrators fails to address the requirement. Likewise, not being able to recover documents is a significant miss.
The inability to collaborate across Workfront environments is probably the most frustrating.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback as it helps us improve our ability to provide the best possible experience for our customers.
We're sorry your experience was not what you expected and we'd like to do what we can to make it right. I will be forwarding your message to the appropriate team within Workfront so they can follow up with you. Please feel free to reach out to the Workfront Customer Care team with any other concerns you may have. They can be reached at 844.306.4357.
I believe Workfront has a lot more room …
I believe Workfront has a lot more room to grow and meet customer needs better. Its a great tool, but very limited in its open and flexible to complicate user platform, resulting in users opting to use simpler tools such as exporting to Excel or other user friendly tools. I've heard from our users that Workfront takes a lot of time from their work. With incomplete data this becomes a challange, when reporting to executives using the tool. Users are not for spending too much time in workfront.
Our project managers are hands on, managing a cross from large 4-8 month long projects to quick 6-15 hours projects/tasks for some on going clients on a daily bases. Workfront has done a great job at helping tracking/managing these projects, its the one time a PM asks for something in workfront that Excel can do easily and workfront support does not have a solution, that I believe we loose tracksion in employee buy-in.
I know part of the issues might be our need to setting processes for all our locations to use and ensuring that workfront is integrated in these processes. Right now workfrotn is an extra tool to use and the more we encourage workfront use the more its becoming a policing tool.
I enjoy working in Workfront and wish we could do more with it as an organization. I enjoy the webinars too and they are very helpful in understanding how other organizations use Workfront and the challanges they face.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront is a great tool
Workfront is a great tool. They are constantly trying to improve the tool, they value customer feedback, and provide a lot of resources to help you and your company.
There are two reasons I didn't give 5 stars. 1) The price. It does do a lot of stuff, but that is a really hard sell when I'm trying to expand the tool, especially to smaller business units. 2) There are a few miscommunication issues that seem to happen between the product team that shares info with the clients and the behind-the-scenes people implementing changes. I think that process needs to be fixed a little.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront solution was the only …
Workfront solution was the only solution for our business purposes. Never short on help whether tapping into the Global Community or using Workfront Help. Product interface is easy and friendly. A++
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Reporting Capabilities are not robust …
Reporting Capabilities are not robust enough to cross multiple database tables. System would benefit from 3rd level projects.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
I think overall Workfront is the best …
I think overall Workfront is the best tool for project management on the market. It does need some improvement in areas like resource management but I'm confident that these issues are being worked on and addressed. Customer service and support is great.
4 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront is simply amazing
Workfront is simply amazing. I'm still trying to figure out how I lived without it.
3 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
It's a great system that will be great …
It's a great system that will be great for our team once it's completely rolled out. We've had some issues with adoption - no one ever likes change! But, know that this will be an invaluable tool for us once we get everyone on board.
3 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
too complicated
overly comprehensive without the ability to hide/remove a lot of stuff we don't need
too steep a learning curve for implementation and new users
there ought to be instance tiers for smaller organizations that don't need all the things
3 May 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback as it helps us improve our ability to provide the best possible experience for our customers.
We're sorry your experience was not what you expected and we'd like to do what we can to make it right. I will be forwarding your message to the appropriate team within Workfront so they can follow up with you. Please feel free to reach out to the Workfront Customer Care team with any other concerns you may have. They can be reached at 844.306.4357.
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.