Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more
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What people talk about most
Based on these reviews
I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more
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We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more
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Company details
About Workaway
Written by the company
Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.
Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.
From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!
Contact info
Jersey
- workaway.info
4.6
Excellent
3K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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Workaway 💚
I'm so happy to have found Workaway, it helps me to get in touch with people from all over the world. It has clear app surface, for me the UEX is perfect. And thanks for helping me at the first steps to make my profile. I feel your attention to the clients.
2 April 2026
Reply from Workaway
Thanks for the kind comments Andrea!
A great resource to link hosts and travelers
Provides a link between active travelers looking for a hosting experience in a kiwi family, and provides help where people need it as well as a connection to overseas travelers
30 March 2026
Reply from Workaway
We're glad to hear it - thanks for sharing your kind comment with us, Ben! Enjoy your future exchanges :DD 🤩💃💃
Get the good host
Workaway help me to find the perfect host.verified the place I wanted to go,What I whant to do and the work with the local.
26 March 2026
Reply from Workaway
Thanks for sharing your experience with us - we're glad you met your perfect host!! :D Enjoy your future exchanges 💗😎
Great exchange site
Had some amazing experiences through Workaway and it made our trip to Australia really special and full of skills and memories. Was a great way to travel
26 March 2026
Reply from Workaway
That's amazing, thanks for sharing, Keiley and Fynn!! We hope you continue to enjoy any future exchanges through us, and happy travels :))💃
Workaway is a very good idea.
Workaway is a very good idea.
But in reality there is a very bad replay, no answers, difficult to plan.
The workaway- expirience by themself were great, but hard work to find a host
26 March 2026
Reply from Workaway
Thanks for sharing your experience with us, Rita. We're happy to hear you appreciate what Workaway is about and you've enjoyed great experiences with us already.
We totally understand how helpful prompt replies are for smoother planning. And we're happy to share a few tips for picking hosts to reach out to, such as looking for profiles with high reply scores for faster responses. Applying with extra notice to hosts on the Last Minute list or based in different locations can also open up more opportunities and matches.
We appreciate your feedback as it helps us keep things running smoothly for active travellers like you. If you run into any issues or would like extra guidance, please don't hesitate to reach out to us directly - we’d be glad to offer personalised support.
Thanks for being part of the Workaway. We hope you continue to enjoy your exchanges. Happy travels! 🫶
Workaway help to Univrsity and…
Workaway help to Univrsity and volunteer meet each other
25 March 2026
Reply from Workaway
We're glad we've been able to help you connect with volunteers! Enjoy your future exchanges, Sambo :D 😌
Several great experiences with Workaway
We have had several great experiences with the Workaway organisation - they put in touch workawayers and hosts and it is a great way of sharing cultures, skills and experiences.
25 March 2026
Reply from Workaway
Hi Kerry, we're so happy to hear it! Thanks for being a part of the community, and enjoy your future cultural exchanges ;) 🌟
Careful who you let into your home
Be very careful as a host, if anything goes wrong, as it did with a workawayer we got with a background of childhood trauma and psychiatric treatment, the platform will take sides against you without asking you for your version or verifying the facts behind an incident. After almost two years of only good experiences, I moved away from the platform and have no intention to ever go back
29 August 2025
Reply from Workaway
Thank you for sharing your experience, Martine. We're sad to hear the stay didn’t go as hoped, and appreciate the chance to answer your concerns.
Workaway is built on friendship, cultural exchange and sharing everyday life, and when we receive a report about an issue that doesn't align with these values, our support team reviews the details from all sides involved before deciding on any action. This can take some time and sometimes includes temporarily limiting a profile while we look into things. We understand this process can feel frustrating, and members are always free to leave the platform if they wish. However, allowing us to complete the review often helps resolve issues and, where appropriate, restore listings.
We appreciate the good experiences you had with us and wish you all the best moving forward. Best wishes, The Workaway team
Xenophobic comments from the host and Workaway’s dishonesty
This happened on January 2025.
I was very unlucky in Chile and I picked the worst host, his name is Amador and he made my experience terrible, even saying xenophobic things about my nationality. Avoid that guy! Summing up what happened to me, Amador was neither a good organizer nor a good communicator. After finding an agreement, I reached him and I just had a feeling he was improvising, with no clear plan. He watched me working for an entire week, just to be rude and call me out later.
His expression and his pitch were quite aggressive, intimidating and humiliating me. His behavior seemed abnormal and I decided to record his voice, just in case. A few lovely things he told me: “you are too slow, other employees/volunteers work better than you”, “we don't need volunteers at the moment, they bring expenses and we're feeding you every day”, “I have apprehension when I must deal with people from your country”. It's ok if a host comes to a volunteer to correct the work, but this was not the case, as he went beyond the acceptable randomly saying those amazing things. Probably he did not like me from the very beginning. No need to mention that I felt so embarrassed. I was not there because I wanted, but because he, as the host, agreed with that. So why would somebody accept a volunteer to say those things during the stay?
The next day, I was out. I went straight to the next host that accepted me: by bus, it took me 2 days and a half to get there. I informed Workaway immediately about this disgusting Amador in Chile and Workaway's answer was hilarious, they found an excuse to justify the tension and decided to deal with it using omission. Workaway claimed it all happened due to a “misunderstanding” between us… yes… but does that justify those insane things he said? I couldn't take Workaway’s answer easily, because I don’t think a person like Amador should be hosting in a platform that pledges international interaction. If you are xenophobic, why would you be a host in an international platform? If you don’t need volunteers, why accept their request? Does that make any sense?
I could not write that host a review, because he never replied to my first message on Workaway and, without an answer there, you can't write it. I have shared my phone number in the message and the host called me. So all the communication happened via Whatsapp. I tried to talk to Workaway again, having a long email exchange, because I wanted to expose the host, I wanted the platform to let me review him, but they protected that guy. They claimed that “the host was flagged". But judging by the answers I got from them, I only felt omission. Workaway asked me questions, screenshots and details, which I shared and they did nothing. They said both the host’s and my profile would be suspended in order to have a “further investigation”, which didn't happen. I shared the file in which it's possible to hear Amador saying what I am reporting. They didn't say a single word about the file. For them, it was just not interesting to let such a review happen.
Workaway is dishonest. They have a questionable "feedback policy": a negative review (especially if it's a very bad one), IS NOT available to be read. How genuine are Workaway’s reviews? Now, the most ridiculous thing: after I wrote a few positive reviews to a few hosts, Workaway contacted me, asking for a review on Trustpilot and I am glad I didn't do it, because I had this problem in Chile. So, if I can’t honestly review a horrible host, I decided to review the platform. I hope you like it, Workaway.
Conclusion: if everything is flowers and joy, Workaway will be there for you, even asking for a review on Trustpilot. But if things get ugly for any reason and you ever need help, Workaway won't care. Good luck. I regret 100% joining Workaway, I decided to try it to see if it is worth. Never again. You are amateurs, not ready to deal with hard circumstances and tension. Sure, now you'll leave one of those typical corporate answers to this review.
Edit: Thank you for the standard corporate reply. Let's be clear. Many months after I contacted Workaway for help, I got frustrated due to their indifference and I sent a message to the host calling him a cabr*n to see how he would react. That insult is nothing compared to the humiliation he made me go through. After that, Workaway used it as leverage to keep the omission and justify the host's behavior, protecting him. Considering that they say they checked the recorded file and the host is still active, it just shows how there is indeed tolerance to absurdity inside Workaway. A host like that should be banned immediately, but this is how I'd handle such a situation. Xenophobia should not be accepted in an international platform. You are omissive and dishonest. Workaway, away from the truth. Have a terrible day. Oops, a good one.
25 March 2025
Unprompted review
Reply from Workaway
Hi Pedro, thanks for sharing your experience with us. We take reports of disrespectful or discriminatory comments seriously and are committed to respectful exchanges. Your feedback helps us know where to look more closely when things don’t go as expected, and we appreciate the chance to answer your concerns about our feedback process.
Our system lets users leave reviews after there has been two-way contact between a host and Workawayer on the site within six months. Because your first contact with the host in Chile was off-site, it bypassed this, and we are unable to override it to prevent any misuse. Please feel free to read more about how it works here: https://www.workaway.info/en/info/about-feedback.
After looking over the details you sent, we found that some of the language used in messages to the host did not follow our community guidelines. This meant we were unable to forward your request or ask the host to respond to the inappropriate content, which would have let you leave a review.
We offered to investigate further, but you preferred to leave a public review, and we respected your choice. We appreciate your time spent bringing this matter to our attention, and we carefully reviewed everything you shared, including the audio file, and acted by flagging the host’s profile for closer monitoring. We will take stronger action if we receive another report or see a pattern.
We also want to clarify that all reviews that follow our guidelines, including negative ones, are published and visible on the site, keeping the platform fair and transparent while protecting against abuse. You can find more details on the feedback page we shared above. We also use Trustpilot to gather opinions from everyone in our community, including feedback like yours, so we know where to pay closer attention when experiences differ.
We truly regret that your time in Chile didn’t go as you hoped. Cultural exchanges can be tricky when expectations don’t match. For the future, many people find it helpful to exchange lots of detailed messages and have a quick video call before travelling. Starting with a short trial period can also help make sure it’s a good fit. We also encourage keeping all first contact on the platform so everything is documented and verifiable.
It was nice to hear that you’ve had positive experiences with Workaway in the past. Thank you for sharing those. If there’s anything else we can help clarify or if you’d like to talk more about this, please don't hesitate to get in touch. We'd love to find a way to turn things around for a smoother experience.
We wish you wonderful travels ahead, full of great connections and memorable experiences. Best regards, The Workaway team
The platform works really well!
The Workaway platform really works to help us find enthousiasths to join and help in our project for a couple of weeks! And gives us the opportunity to make beautiful and meaninful connections :-)
The only thing we do not understand is why we can't ask help with natural building / restoring old ruïns where, in fact, a lot of poeple out there are looking for natural building experience and we would offer a lot of knowledge and info in this field!
20 March 2026
Reply from Workaway
Thank you for your kind words, Dim. We're glad to hear that Workaway is working well for you. Making meaningful connections is what we enjoy most about it. 😊
To help with your question about natural building and restoring old ruins, big or more specialised building projects that require professional skills may be better suited for paid professionals. We recommend updating your profile to highlight activities that fit well with Workawayers, like assisting skilled workers or offering hands-on learning. This way, you can share your knowledge and stay true to Workaway’s values.
We’re so thrilled you’ve had such positive experiences and really appreciate your continued support. Happy hosting! 🌟
Unique insight into the local…
Unique insight into the local education, community, mentality and social interactions.
17 March 2026
Reply from Workaway
That's what we love about Workaway too :) thanks for being part of our community Celina!
Workaway offers the possibility of…
Workaway offers the possibility of truly relate to people from other cultures by hosting/travelling with them. We have always enjoyed the company of our visitors
17 March 2026
Reply from Workaway
Thanks for the lovely feedback Roberto, and for being such a welcoming host too :D
My most recent experience was great
My most recent experience was great. Not all have been good. I think it is a good thing to have workawayers. We share cultures and get to know others.
17 March 2026
Reply from Workaway
Thanks for your honest feedback! Ultimately it really is a matter of connecting with someone that is a good fit, and we agree - when it happens it's truly a wonderful experience like no other :) We hope you'll keep on finding positive exchanges through Workaway!
The site is very user friendly for…
The site is very user friendly for narrowing down location and the reviews are easily accessible.
15 March 2026
Reply from Workaway
Thanks for the kind feedback, Kate! We're glad you've found our site easy to navigate~ enjoy your future exchanges, and we appreciate you being a part of the community 🤍🌷
Reply from Workaway
Thanks for the kind feedback - we're glad you've found cool hosts through us ;) Happy travels!
Honestly
Honestly, the problem is the website itself. It doesn't allow for changing pictures or editing the profile. I am completely stuck with my process. Just a weird choice for workaway to neglect website maintainance.
12 March 2026
Unprompted review
Reply from Workaway
We appreciate your feedback, Csenge. We're sorry to hear you are having trouble updating your profile and are here to help things run smoothly for you.
Profile updates like photos and details are designed to be straightforward, and without a few more specifics, it's a bit tricky for us to pinpoint exactly what you are experiencing, but we recommend trying the steps below to help you to get unstuck quickly:
To update photos - select the 'photos' tab on your profile. To upload a new photo, go to the album and click the grey '+' tile. A box will appear to drag and drop or select files using the green 'add files' button. The photos will queue up, and if one is the wrong size, it will flag it so you can choose another one. Click 'start upload' to add them to your album.
Hover over a photo in your album to view menu icons, click the pencil to view and select options to edit captions, crop, reorder, delete or set it as your profile picture.
To edit your profile details, click the green 'edit' button to open the section you wish to update, type in the box, then click outside to auto-save.
Thanks again for sharing this with us. We're always fine-tuning things behind the scenes to make things easier. If you have any questions or run into further issues, please reach out directly anytime. We’d be more than happy to give you personalised assistance to get you back on track quickly. 💖 We’re looking forward to seeing you enjoying more experiences with us again soon! Warm regards, The Workaway team.
Workaway experiences
It is a platform as a solo traveller to travel more easily, get to know locals , cultures and see around different places. Although some countries, referring to European countries I visited so far are more foreigners, but sometimes it makes the experience more interesting.
10 March 2026
Reply from Workaway
Hi Dominic, thanks for the kind feedback - we're glad you've enjoyed using our platform and we hope you continue to enjoy your future exchanges!:)
The workaway concept itself is…
The workaway concept itself is fantastic but your host user interface is not very user friendly .As a host to sign in it takes some understanding ,hosts cannot get the app if we have a newer model phone.Ive tried a few times now and just told app is not supported on new devices.Also leaving a review for a volunteer is difficult when needing to find a specific person .I'm sure you could easily sort all this.Im friends with other hosts and they all say the same thing .Saying that I can't complain as this site is beneficial to many people .Regards
12 March 2026
Reply from Workaway
Thanks for the feedback, Bruno. We're so pleased that you found your Workaway experiences positive, and you’re spot-on about how rewarding it is for many. 😊
We're sad to hear you've had tech issues, and we'd love to help. The Host app from the App Store or Google Play usually works fine on the latest devices, so if you're still seeing "not supported," please send us a message with your device details here so we can advise further: https://www.workaway.info/en/community/contact.
To leave feedback, try these steps: log in, click your profile photo on the top right and select 'Leave feedback' from the drop-down menu. You will see a list of Workawayers you have connected with. Select the ‘Leave Feedback’ button next to the Workawayer's photo you want to review, then scroll down slightly to add your comments. You'll see the feedback once our team has published it.
Thanks again for sharing your experiences. We’re always working to make things easier. If you have more questions or need help using the site, please don’t hesitate to contact us directly anytime for personalised assistance.
We hope you enjoy your future exchanges! Happy Hosting!✨❤️
Very very good support of the Workaway-…
Very very good support of the Workaway- team, webpage has a very good structure, I feel very safe in this sympathic community.
8 March 2026
Reply from Workaway
Thanks for the kind feedback Anna, we're so happy to hear that you feel this way! Enjoy your future exchanges :) 🫶
Workawayer depend on availability of host…
Workawayer depend on availability if agreed in the beginning. Sudden changes can give hard time, especially if canceled by host last minute.
Host should stick to their offers.
One time a host send me right away to a friends farm.
The experience with the farmer were wonderful, but
the host failed its agreement.
12 February 2026
Reply from Workaway
Thanks for sharing your experience with us Georg. We agree, reliability is key so that things run smoothly for everyone. We always recommend clear communication from all members, and a video call beforehand can help make sure expectations align. In cases like this, we always advise contacting our support team directly to report it. This will help keep our community a safe, trustworthy space and allow us to offer assistance or help find alternatives.
It's also worth keeping in mind that plans can change on occasion due to emergencies, so staying flexible with a backup plan is always a good idea. If you run into any issues or have questions in the future, please don't hesitate to reach out anytime here: https://www.workaway.info/en/community/contact. We're always here to help.
We’re glad the friend’s farm was a great experience, and we hope to see you have more adventures with us soon. Safe travels!
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