Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Homestay
  2. House Sitter
  3. Pet Sitter
  4. Travel Aggregator

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Travel differently, connect globally

A community for cultural exchange, working holidays, volunteering, house & pet sitting in 170 countries.

It provides us with amazing help from volunteers, it's so fascinating being able to host persons from all over the world, exchange cultural experiences, having interesting talks at the dining table and have fun together after a day of work.

13 April 2026
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Reply from Workaway

Thanks for sharing your comment with us, Henrik - we're glad you've had amazing help from volunteers and it sounds like you've been able to have some wonderful cultural exchanges! Enjoy your future exchanges :D ✨🌟

Rated 4 out of 5 stars

Practicing thoroughly and ethically

WorkAway provides a great way to connect with potential volunteers. The organization pays attention to work ethically and helps with cultural exchanges, reviewing posts and feedback thoroughly.

13 April 2026
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Reply from Workaway

Thanks for sharing your comment with us, Olga! Enjoy your future exchanges :))🌷

Rated 5 out of 5 stars

12 years of experience with Workaway

We have been receiving volunteers for 12 years now through Workaway and it has been of great importance for our project.
The platform is excellent how it is organized and one can see that a lot of effort and care is put into it

13 April 2026
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Reply from Workaway

That's so amazing to hear, thanks for being a part of our host community for all these years Jeroen!! And we really appreciate your comment - it's very kind of you to say:D Enjoy the rest of your exchanges!! 🥰

Rated 5 out of 5 stars

Wonderful hosts

Wonderful hosts
Superb location
Excellent project based work

12 April 2026
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Reply from Workaway

We're happy to hear it, thanks for sharing Rob :) 💕 Enjoy your future exchanges!

Rated 5 out of 5 stars

Very helpful, easy to use.

Just a great middle man to connect people who can exchange low-level work for food and accomodation.

11 April 2026
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Reply from Workaway

Thanks for the feedback, Heinrich! Enjoy your future exchanges ;) ✨

Rated 5 out of 5 stars

Excellent experience hosting international volunteers

I have had an excellent experience using Workaway as a host in Morocco.
Through this platform, we have successfully hosted more than 20 international volunteers from over 12 different countries, including countries from the European Union, the United States, and even Arab countries such as Saudi Arabia.
All the experiences have been extremely positive and successful by all standards. Volunteers were respectful, motivated, and genuinely interested in cultural exchange and contributing to our educational project.
Workaway has helped us create a unique international environment for our students, allowing them to interact with people from different cultures and improve their language skills in a natural and authentic way.
The platform is easy to use and very effective in connecting hosts with the right volunteers. Clear communication is key, but overall, the experience has exceeded our expectations.
I highly recommend Workaway to anyone looking for meaningful cultural exchange and impactful volunteering experiences.

6 April 2026
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Reply from Workaway

Thanks for the kind feedback, and for sharing your experience with us Lahcen!! We're so glad that you've had lovely exchanges through us, and it sounds like you've built a wonderful community ;) Happy hosting, and we're glad to have you as a part of the Workaway family🤗🥰

Rated 5 out of 5 stars

13 phenomenal years of hosting with Workaway

We first joined 'Workaway' as hosts all the way back in 2013. Over the years we've met, hosted and received valuable support from many beautiful people from across the world. With their periodic help we've raised our family meaningfully, cared for our home and garden, built and sustained organic gardens, moved homes (twice) and completed many a DIY project. We've shared our table with laughter, memories, insights into various cultures, and friendship. The impact on our kids having these interactions has been excellent. The help sharing the 'motherload' of chores while we work has been priceless. We look forward to meeting and hosting new folk and have found the Workaway platform to be a clear, easy to use form of communication for both parties to reach out and get to know each other before committing to a positive and genuine exchange. The review system has been very useful also to ensure we all feel safe with letting people into our homes. We can set available hosting times, pause our listing, communicate the areas we need help with, share a little about ourselves. When a volunteer approaches us, we can read their profile to learn a little about their personalities and what they'd like to learn and share from the exchange. Hearing about the eco, social and humanitarian projects that Workawayers have been supporting have been inspiring to read about. We highly recommend this business. The only warning I would have to young volunteers looking to sign up and travel this way is to really look at the reviews and ask questions before committing to your stays. We have heard of some 'hosts' not providing a safe, fair or clean experience. If you are a volunteer and have experienced something like this, please report this to the workaway team so that they can remove them from the network and avoid another person from having a poor experience. You are valuable, an equal and need to be treated with respect under the guidelines of a fair exchange.

27 March 2026
Unprompted review
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Reply from Workaway

WOW, 13 years!! Thanks for being a part of the community for all this time, Camille - we truly couldn't do it without the support of hosts like yourself! It sounds like you've been creating such a warm and welcoming community by inviting Workawayers into your home, and we just love to see it 🤩 Happy hosting!!❤️❤️

Rated 5 out of 5 stars

We love WorkAway

We love WorkAway. Not just for the experience we have with the locals and the hosts but meeting other volunteers from other countries. Such a great concept.

9 April 2026
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Reply from Workaway

Aw we're so glad to hear it! Thanks for the kind comment, and for being a part of the community :D 💖✨

Rated 5 out of 5 stars

Workaway, another great collaborator!

We have been working with Workaway for more than three years, and the experience has been amazing. We’ve had the opportunity to collaborate with wonderful people who have contributed to our educational projects. Workaway has become more than just a platform, it feels like a true partner that has helped us achieve our goals and objectives.

10 April 2025
Unprompted review
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Reply from Workaway

This is so wonderful to hear, Alejandro! It's our pleasure to be part of your project, and we can't wait to see how it continues to flourish :)

Rated 5 out of 5 stars

We have found great volunteers using…

We have found great volunteers using workaway, the site is easy to navigate, clear interface and the messaging centre is seamless

8 April 2026
Unprompted review
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Reply from Workaway

Thanks for the positive feedback Chris! Happy to hear you've ejoyed using our website and hosting Workawayers :)

Rated 5 out of 5 stars

We are a warm and supportive host whoenjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Our student

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement.

Volunteers will mainly help with English communication, play-based activities, and spending time with our students. You don’t need to be perfect—just be kind, patient, and willing to share your energy.

We hope you will not only help us, but also enjoy your time, experience our culture, and feel like part of our small community.

8 April 2026
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Reply from Workaway

Thanks Hanh, we're sure you'll be able to find a lot of Workawayers who are ready to share their language skills and positivity with your school :)

Rated 5 out of 5 stars

Workaway rocks

Workaway is an excellent plateform you can easily trust. I have been using it for a year now and all the places where I have been I was every time satisfied. Thanks to this site you can meet new lovely people and experience new situations/ works/ places which were not supposed to be on your way if you were following traditional ways. I have been in many places through Europe and it was worth it . Thanks Workaway for your help and reaction

7 April 2026
Unprompted review
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Reply from Workaway

Thanks Christophe! So glad we got to play a part in your adventures in Europe, and hope you enjoyed discovering these unique experiences off the beaten path :D

Rated 4 out of 5 stars

Goog experiance but so eti es hard to…

Goog experiance but so eti es hard to get the place you want first hand

25 January 2026
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Reply from Workaway

Thanks for your feedback, Joel! We're so glad you've had positive experiences with us already.

We'd love to help you secure more exchanges in the future by offering some useful tips, such as making a profile that really highlights who you are (as hosts often look there first). You can find helpful info in this guide: https://www.workaway.info/en/info/workawayer/about-your-profile. Applying with a bit more notice, or to hosts on the Last Minute list, can also open up more options.

This guide has great advice to help with getting more positive responses from hosts: https://www.workaway.info/en/info/workawayer/first-contact-advice.

With thousands of hosts around the world looking to connect with Workawayers just like you, we're sure you'll find more great matches. If you need further assistance, feel free to reach out to us anytime - we're always happy to help! Enjoy your future exchanges! 🌟

Rated 5 out of 5 stars

Workaway makes travelling possible to everyone:)

Workaway makes it possible to everyone to travel all around the world, exchanging and getting to know people, different lifestyles and cultures. I got to know so many lovely families, learned a lot about farming, gardening, House-, pet and babysitting. If you are open-minded, adventurous and willing to learn from different people I would really recommend workaway. ;) There are jobs and opportunities for everyone, the options you have, are so diverse.

4 April 2026
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Reply from Workaway

Massive thanks Clara! Really appreciate your wonderful recommendation and we're so happy you got to learn so much and meet so many people through Workaway <3

Rated 5 out of 5 stars

Incredible platform

Incredible platform.
Changed my life... I did 20 or so workaways over 3 years. The experiences I had because of this platform were some of the most meaningful of my life. Thank you workaway!

5 November 2025
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Reply from Workaway

That's a LOT of Workaways - looks like you made the best out of your adventures for sure! Thanks so much for sharing your positive experiences with us :)

Rated 5 out of 5 stars

Hosting workawayer over years.

I have used Workaway regularly as a host for the last 8-9 years, starting in 2018. I have had people staying for between two days and three months. And in every age group, from 19 untill 60 years of age, even it's more of the younger ones.
With so many people over the years I still agree with myself: it is the better ones who are travelling.

1 April 2026
Unprompted review
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Reply from Workaway

This is so amazing to hear Agnete! Thanks for welcoming so many Workawayers into your project over the years, and we hope you keep on enjoying your hosting adventures (or even try travelling as a Workawayer some time!) :)

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