Woodartdeal Furniture  Reviews 

198
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about extremely long delivery times, tracking difficulties, and unexpected delays because items shipped directly from overseas. People also noted that products often arrived with disappointing quality, visible damage, or missing installation hardware for assembly. Some reviewers were happy with their items, mentioning that the wooden furniture looked beautiful, solid, and well-made once finally delivered. Others also appreciated the polite customer support team when tracking packages, answering questions, and resolving small order problems. A few buyers found the assembly process straightforward and were satisfied with the final appearance in their homes.

What people talk about most

Product

Users describe ambiguous interactions with products, as many reviewers report that items such as live-edge... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight stunning designs, solid... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting that shipments from... See more

Customer service

Consumers find customer service to be deeply divided, with many reviewers praising prompt and helpful support... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided regarding... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was very excited to see these beautiful natural looking wood shelves. It was intended as a Christmas gift. I ordered a month before Christmas. It arrived 6 weeks later, without any shipping date inf... See more

Rated 2 out of 5 stars

The biggest issue is that it comes with Incorrect installation hardware. It comes with hardware for cement not drywall, maybe because houses in china are made of cinderblock. No customer service help... See more

Rated 2 out of 5 stars

Product taking too long to deliver; going on 4th week now. Comes from China and that part is hidden well. Quality of product is below average. Pay more at Mystic Barrels but get much better quality... See more

Rated 3 out of 5 stars

At the joint where the drawer meets the tabletop, the finish absorbed slightly differently. Structurally, everything is solid, and most people wouldn't notice this - but anyone who's used to looking a... See more


Company details

  1. Furniture Store

Written by the company

Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

198 reviews

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Asks customers to review

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Replied to 60% of negative reviews

Typically takes over 1 month to reply

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2.4

All reviews

(198)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from this site

Do not buy from this site! Boxes finally were shipped over a month after they told me it was shipped. The packaging of the two half tables was very sketchy but not damaged. The $750 live edge table did not fare as well with only a single layer small bubble wrap between metal legs and wood. There is a huge dent in middle top of table through the stain down to wood color. They have offered me $30 & $50 dollars refusing to call me. I have sent pictures of the damaged box as we took the table top out of box with dent right where the hole in box was located. They won’t answer their phone and only return emails late at night as if they are in another country. I haven’t even complained to them about seeing all the swirls from their sander in the wood. The piece of wood is worth keeping. I’m having an estimate done to get it distressed and blended in, but they keep responding to emails as if they aren’t reading what I have said and all the pictures I have sent. I’m an honest person and trusted they were too. Such a shame.

19 June 2024
Unprompted review
Rated 1 out of 5 stars

100% scam

100% scam. My wife ordered a table and we are told over and over of shipping issues. I am confident the other reviews are scammer initiated.

5 June 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. Ships from china with fake us tracking. Requests to refund/return are being met with repetitive offers of some ridiculous discounts, when showing the intention to dispute transaction via paypal - cuts communication. Don't shop with these garbage scammers.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

Woodartdeal not worth what you pay

Been waiting for my table for nearly two months now and confirmed that the tracking number is not legit. After repeated emails to company they keep saying it has been shipped but they are unable to update tracking info which is a lie! I was misled to believe this was an American company with the product built in this country but it is actually coming from China. I have opened a claim with PayPal but I am not optimistic at this point. Do yourself a favor and stay away from this scam!!!

Well after 2 months I received my table but as expected it was not the quality I thought I was buying for over $350.00. The pipes are thin and the wood was not a slab as displayed. I am glad I did not buy the chairs because they would never hold up with the thin tubing. Its not even worth trying to send it back to China. This is a one and done for me.

20 May 2024
Unprompted review
Rated 1 out of 5 stars

Company is Chinese and product is crap

Wiskey Barrel side tables are crap. Mass produced and packaged so metal strap was bent. Needed assembly and was missing parts. Completely dissatisfied. Been emailing back and forth for the past week. Received a reply that if we don't accept the $50 refund they will get fired and their kids wont eat. Contacted our bank to stop payment. Will be reporting them to the FTC for fraudulent marketing and not honoring their return policy.

20 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a total scam

This company is a total scam. Bogus confirmation info and extended delivery date sent so that your credit card gets charged. They provide a fake UPS number for tracking purposes. No way to contact anyone at the China based “operation.”

12 April 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Ordered 4 whiskey barrel bar stools.. said they were hand crafted in America. I was expecting some quality chairs paying over $600. Got them box had Chinese writing on it, I knew then it was junk, I put one together and its not sturdy feels like it could collapse on you. Emailed asking to return and a refund and was told to accept $50 or he would be fired to have pity on him. Been back and forth in emails for 3 weeks each time he ups the price he’s willing to give me. I just want to return the junk.

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. I ordered a whiskey barrel shelf. It arrived and looked like a 6th graders first wood project. After 10 days of asking for a refund, received an email telling me to accept a $30 refund or they would get fired and there kids wouldn’t be able to eat.

26 February 2024
Unprompted review
Rated 1 out of 5 stars

Not hand crafted, not wood, from China...do not buy

Whiskey Barrel furniture is definitely not as advertised. It is not made from a used whiskey barrel. It is from China and there is nothing hand made or artisan about it. It's pieced together wood and it doesn't come assembled. The holes for the legs do not match up. It is cheap and the metal piece is flimsy. This was a scam.

6 March 2024
Unprompted review
Rated 2 out of 5 stars

look elsewhere

Ordered a black iron pipe bar top table on December 30th 2023. on Jan 5th I reached out for an estimated delivery date, to which the company said 1-2 wks and requested a fedex "shipping label" which gives the illusion that its on its way. On Jan 30th i reach out to request a status update where I was told that I need to "wait with patience for 14-19 more days". well after 7 weeks it arrived. The box was damaged looking like it had been dropped. this resulted in a damaged corner in the top. The "black iron" pipe is actually a version of conduit and the coating easily flaked off. not worth the hassle...

30 December 2023
Unprompted review
Rated 1 out of 5 stars

This has been an awful experience

This has been an awful experience! I ordered 2 shelves on December 4th for Christmas. They arrived 30 days later. One is broken. I’ve emailed and had responses back and forth for zero weeks now demanding a return shipping and a refund. They continue to ignore me and offer half the money for one shelve. These are from China and I caution you to run away from the site as fast as you can. Continuing to try to get my money back. So frustrating.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM from China

SCAM from China. Buyer beware. Its crap. Not real. Paypay is a pain in the rear to deal with. After 2 months of back and forth. They want us to return it at our cost. Which is now $135 back to China with DHL. SCAM.

17 November 2023
Unprompted review

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