Woodartdeal Furniture  Reviews 

197
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about extremely long delivery times, tracking difficulties, and unexpected delays because items shipped directly from overseas. People also noted that products often arrived with disappointing quality, visible damage, or missing installation hardware for assembly. Some reviewers were happy with their items, mentioning that the wooden furniture looked beautiful, solid, and well-made once finally delivered. Others also appreciated the polite customer support team when tracking packages, answering questions, and resolving small order problems. A few buyers found the assembly process straightforward and were satisfied with the final appearance in their homes.

What people talk about most

Product

Users describe ambiguous interactions with products, as many reviewers report that items such as live-edge... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight stunning designs, solid... See more

Delivery service

Customers consistently note negative experiences with delivery service, highlighting that shipments from... See more

Customer service

Consumers find customer service to be deeply divided, with many reviewers praising prompt and helpful support... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided regarding... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was very excited to see these beautiful natural looking wood shelves. It was intended as a Christmas gift. I ordered a month before Christmas. It arrived 6 weeks later, without any shipping date inf... See more

Rated 2 out of 5 stars

The biggest issue is that it comes with Incorrect installation hardware. It comes with hardware for cement not drywall, maybe because houses in china are made of cinderblock. No customer service help... See more

Rated 2 out of 5 stars

Product taking too long to deliver; going on 4th week now. Comes from China and that part is hidden well. Quality of product is below average. Pay more at Mystic Barrels but get much better quality... See more

Rated 3 out of 5 stars

At the joint where the drawer meets the tabletop, the finish absorbed slightly differently. Structurally, everything is solid, and most people wouldn't notice this - but anyone who's used to looking a... See more


Company details

  1. Furniture Store

Written by the company

Woodartdeal is an online furniture store focused on wood-centered furniture and home pieces for everyday living. We have served over ten thousand customers to date. Inspired by warm American-style home design and practical craftsmanship, our products are developed with experienced factories and workshops, with attention to material selection, structure, finish, and everyday usability. We are committed to balancing style, function, and accessible value. Through stable production partnerships, rigorous product reviews, and active customer feedback, we continuously work to improve our offerings. Our goal is to provide furniture that is practical, attractive, and suitable for real homes. Good furniture should be supported by clear service, careful packaging, and responsive after-sale support. If you have any questions, feel free to contact us.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

197 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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2.4

All reviews

(197)

111 reviews in the last 12 months

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Rated 1 out of 5 stars

Company is a scam

Company is a scam, stay away! Hong Kong trash. Furniture is not made from bourbon barrels as advertised and pictured, but rather fingerjointed pine with a 2nd grader finish. The stools were unusable....I assembled one and threw the others in the trash.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Complete false advertising on their products. They are very cheaply made and unusable and not what they advertise.

4 December 2023
Unprompted review
Rated 1 out of 5 stars

Stay FAR away from this company

Stay FAR away from this company. I purchased a table from them (very hesitant but everything I read said it wasn’t a scam). For nearly 30 days, I didn’t get any update on tracking. I kept messaging the customer service website and they kept asking for more days to update. They also aren’t very responsive and you get one response a day, so as you can see, this went on for forever. Finally get the product in, and it’s nothing like it’s advertised. At that point, I got another table (as it’s close around the holidays and I NEED a dining room table and they weren’t updating the shipping status or giving me a timeline). They advertise free returns so I emailed the same customer service email asking how to go about returning this as it’s no longer needed, the lack of communication/tracking, and it’s not as advertised. They offered me $30….. when I spent nearly $700 on the table. I’m currently still going back and forth with them. STAY FAR AWAY! Order off of a more legit website, this place is AWFUL!

22 December 2023
Unprompted review
Rated 2 out of 5 stars

Missing parts

Missing parts. Website say real whiskey or bourbon barrels and they might be. Just not from Kentucky like in the video just above that statement. They have a dude with tattoos that looks like the guy you want building your table, but they come from Asia so I doubt it. Faux finished to look old but it's not natural if you look to close. Appears to be sturdy and won't look god awful, but I bet I will have to work around the missing hardware. Most people won't have the skills to do that.

28 November 2023
Unprompted review
Rated 1 out of 5 stars

Whiskey Barrel furniture is definitely…

Whiskey Barrel furniture is definitely not as advertised. It is not made from used whiskey barrel. It's pieced together wood and it doesn't come assembled. It is cheap and the metal piece is flimsy. Took 2 1/2 months to be delivered. Don't expect any money back from them either. Their return policy doesn't seem legit.

20 October 2023
Unprompted review

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