I bought this from instagram. The ad looked amazing. The product was nothing like the ad. Cheap plastic rubbish. DO NOT BUY!!! I wasn’t happy and no refund was offered. Awful company, SCAM!
Company replied
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I bought this from instagram. The ad looked amazing. The product was nothing like the ad. Cheap plastic rubbish. DO NOT BUY!!! I wasn’t happy and no refund was offered. Awful company, SCAM!
Company replied
Very easy to make an appt. Great service to feel welcomed. No wait time. All process well explained with possible second effects. No hidden information and assurance given to obtain the best results.... See more
Went to Wondersmile for correcting the gaps between my wife's teeth. Heather explained everything to us in an easy to understand manner. She provided us with a customised plan that suited my wife's si... See more
Hether, was amazing at stepping me through everything as a past wonder smile patient this new re brand already feels way smother and seems like a better end result. I’m looking forward to these new A... See more
No more waiting rooms. No more high costs. Get custom clear aligners shipped straight to your door for 60% less and see results, fast.
She was very insightful on educating me on all the best treatment plans.
Great experience with Dr Wondersmile, customer service is exceptional. Eugenie was really friendly and made me comfortable throughout the scanning process. Explained clearly about each process and the timeframe for the treatment. Really great experience.
Eugenie was very nice and walked me through all the steps and made sure I knew what was going on. Excited to start the journey
very informative and helpful experience! easy process with a friendly team!
I had my initial consultation around 6 weeks ago and the woman in charge of the Ireland practice told me my aligners would be ready in 3 weeks (last week from the day I'm writing this). I've been texting her every second/third date to ask for updates as her communication with me is basically non-existent. She takes ages to reply and says 'Apologies, still not ready, you'll get it by next week'. I pushed for another precise answer today and got the most awful customer support experience of my life. She said 'it's a medical apparatus not shoes from amazon'. Then I told her I would make a complaint and she said: 'We have over 1000 patients, and it won't make your aligners come faster'. I mean, how could you even say that to a customer who is only asking for a SPECIFIC DATE! She was extremely rude and has absolutely no idea how to deal with customers, she also told me that I have been asking the same question every day in a very rude manner. Well of course I have because I've only asked for a specific date! She then finally gave me a specific date, which isn't much to ask. She deleted a few of the messages but, I have screenshots to prove it.
After this conversation, I actually would love to cancel and just get my money back.
Very friendly and helpful about all the questions and concerns I had regarding my clear aligners. I was able to walk away with confidence in what processes were going to be done, involving costs, time, rules etc.
Eugenie really looked after us and made my daughter comfortable (she was nervous). Thank you so much!
Very friendly staff and felt comfortable. It was such an easy process, the aligners were easy to put in and didn’t feel uncomfortable at all.
nice staff/ affordable price and nice environment!
Heather is very nice and helpful.
Thank you Heather:)
The explanation of the treatment plan and the dentist’s friendliness make them very good and easy to communicate with.
Very friendly staff, they made my partner feel very comfortable and explained all possible costs very clearly.
Very friendly and definitely explains all the risk makes you feel safe to get new teeth! The best woo!
Everything’s clear and straight to the point also very good customer service, friendly and welcoming.
The process was extremely easy. Tim explained everything really well and answered all my questions perfectly! Felt really comfortable!!!
Great explanation of the process. All my questions were answered well, easing the nerves a bit.
10/10 for me :))
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