Wondergifts Reviews 

652
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and extremely quick to resolve voucher and reservation issues. People also appreciate the wonderfully smooth booking process and swift customer service responses that make every arrangement entirely stress-free. However, some people mentioned facing frustrating delays and persistent communication issues when trying to redeem their gift vouchers or confirm bookings. A few consumers noted that these difficult situations required continuous follow-ups and multiple attempts to finally sort out their reservations properly. Reviewers felt that handling these specific redemption problems took much longer than expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members like certain... See more

Customer service

Clients share positive opinions on customer service, highlighting quick response times and helpful support... See more

Booking process

Customers had positive experiences with booking process, frequently praising responsive support agents who... See more

Service

Reviewers mention positive feedback about service, noting that processes are handled quickly and efficiently... See more

Response time

Consumers find response time to be positive, frequently highlighting fast assistance and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a purchase for a birthday the next day, but didn't realize at the time there was a 48-hour notice period to confirm the booking. The customer support, Liza Wendy, was very responsive and manage... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my voucher and Daisy made the entire process so easy and stress-free. She assisted me every step of the way. From resolving my voucher issue to completing my booking quickly and s... See more

Company replied

Rated 5 out of 5 stars

Tanzeel Hanif was extremely helpful and patient especially with a person like me who has zero tech knowledge, I ended up booking the wrong order and Tanzeel was so calm and composed, made sure I was a... See more

Company replied

Rated 5 out of 5 stars

I highly appreciate Justin for all that he has done to help me get a good deal while accommodating all my queries and additional requests. He handled all my requests with great care and I really felt... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

652 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(652)

611 reviews in the last 12 months

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Rated 5 out of 5 stars

Daisy was very helpful in assisting me…

Daisy was very helpful in assisting me today. She helped me book my vouchers with very well customer service. I would definitely recommend

30 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your wonderful review and for recommending Wondergifts!

We're delighted to hear that Daisy provided you with excellent customer service and made the booking process smooth and enjoyable. It's always our goal to ensure our customers have a seamless experience, and we're pleased that Daisy was able to assist you so well.

Your kind words mean a lot to us, and we'll be sure to share your feedback with Daisy. Thank you for choosing Wondergifts, and we look forward to helping you create more memorable experiences in the future!

Rated 5 out of 5 stars

Prompt Response

Reached out for an issue with the Voucher actovation and it was sorted out immediately. Thanks Liza

29 July 2026
Unprompted review
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Reply from Wondergifts

We're so pleased to hear that Liza was able to resolve your voucher activation issue promptly. Providing quick and efficient support is always our goal, and we're glad she could assist you.

We'll be sure to share your kind feedback with Liza. Thank you for choosing Wondergifts, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I had an issue with my booking dates

I had an issue with my booking dates. CC Officer Liza Wendy handled the issue well and resolved it as per my request. Best service

28 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

We're delighted to hear that Liza Wendy was able to assist you with your booking dates and resolve the issue to your satisfaction. Providing prompt, efficient, and personalized service is what we strive for, and it's wonderful to know Liza made a positive difference.

Your kind words mean a great deal to us, and we'll be sure to share your feedback with Liza. Thank you for choosing Wondergifts, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Liza was very helpful and made my day…

Liza was very helpful and made my day for my special occasion by managing a booking for me for the same day

Thanks Liza from the bottom of our hearts

28 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your kind words and for taking the time to share your experience!

We're thrilled to hear that Liza was able to assist you and help make your special occasion even more memorable by arranging your booking on the same day. Your heartfelt appreciation means a great deal to us, and we'll be sure to pass your wonderful feedback on to Liza.

Rated 5 out of 5 stars

Liza wendy

I had a great experience with Liza Wendy. She was amazing throughout the process, responded to all my queries very quickly, and was extremely helpful. She made everything easy and provided excellent customer service. Thank you, Liza, for your outstanding support! ⭐⭐⭐⭐⭐

24 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your wonderful feedback!

We're delighted to hear that Liza Wendy provided you with such a positive experience. It's great to know that her prompt responses, helpful assistance, and dedication made the process smooth and easy for you.

Your kind words mean a lot to us, and we'll be sure to share your compliments with Liza. Thank you for choosing us, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great experience

Liza Wendy was very professional and quick to help.

22 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind words! We're delighted to hear that Liza Wendy provided you with professional and prompt assistance. We'll be sure to share your feedback with her—it will mean a lot. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

I would like to commens Lisa Wendy for…

I would like to commens Lisa Wendy for her outstanding assistance with my dinner booking. She was incredibly helpful throughout the process..

Thanks you for going extra mile and making my booking experience so pleasant

22 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your wonderful feedback! We're thrilled to hear that Lisa Wendy provided outstanding assistance with your dinner booking and made the entire process smooth and enjoyable. Your kind words about her going the extra mile truly mean a lot, and we'll be sure to share your appreciation with her. Thank you for choosing us, and we look forward to assisting you again soon!

Rated 5 out of 5 stars

Daisy was amazing

Daisy was amazing ! Super kind and solved my issue in a few minutes

21 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your wonderful feedback! We're delighted to hear that Daisy was able to resolve your issue quickly and that you had such a positive experience. We'll be sure to share your kind words with her—they'll mean a lot. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Danica Was very helpful to support my…

Danica Was very helpful to support my short notice request
Thank you Danica

20 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind review! We're so pleased to hear that Danica was able to assist with your short-notice request. We'll be sure to share your wonderful feedback with her—she'll be delighted to know her support made a positive difference. We truly appreciate your support and look forward to helping you again soon!

Rated 5 out of 5 stars

very easy to deal with very responsive…

very easy to deal with very responsive all sorted very efficiently

19 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that you found the process easy and that our team was responsive and efficient in getting everything sorted. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again soon!

Rated 5 out of 5 stars

Justin was really kind and helpful

Justin was really kind and helpful, thank you so much for your assistance and solving my issue i really appreciate it

19 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your kind words! We're delighted to hear that Justin was able to assist you and resolve your issue. We'll be sure to share your wonderful feedback with her—she'll be thrilled to know that her kindness and helpfulness made such a positive difference. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Daisy was lovely and very helpful!

Daisy was lovely and very helpful!

18 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind review! We're so pleased to hear that Daisy was lovely and helpful throughout your experience. We'll be sure to share your wonderful feedback with her—it will mean a lot to know she made such a positive impression. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Excellent service as I had small…

Excellent service as I had small request . Immediate response by daisy ! Thank you

18 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and that Daisy was able to assist with your request so quickly. We'll be sure to share your kind words with her—she'll be thrilled to know her prompt support made a positive difference. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Dance helped a lot

Dance helped a lot! Fast and easy

17 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your kind feedback! We're so pleased to hear that Danica was able to help and make the process fast and easy for you. We'll be sure to pass along your compliments—they'll be delighted to know their assistance made a difference. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Thanks to Justin

Thanks to Justin! He helped us confirmed our booking ver fast!

17 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful review! We're delighted to hear that Justin was able to help you confirm your booking so quickly. We'll be sure to share your kind words with her—she'll be thrilled to know her prompt assistance made a difference. We appreciate your support and look forward to helping you plan more amazing experiences with Wondergifts!

Rated 5 out of 5 stars

Great and fast service

Great and fast service, Great pereon Danica!

17 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're so glad to hear you had a great experience and received fast service. We'll be sure to pass your kind words along to Danica—she'll be delighted to know she made such a positive impression. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Booking with Wondergifts was quick and…

Booking with Wondergifts was quick and seamless. Justin provided outstanding service—he was professional, responsive, and went above and beyond to make the whole process easy.

17 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you so much for your kind words! We're delighted to hear that your booking experience with Wondergifts was quick and seamless. We'll be sure to share your wonderful feedback with Justin—she'll be thrilled to know her professionalism, responsiveness, and dedication made such a positive impact. We truly appreciate your support and look forward to helping you create more memorable experiences!

Rated 5 out of 5 stars

Requested to reschedule a delivery

Requested to reschedule a delivery. Daisy assisted me to help reschedule with the vendors with ease. She was swift, polite and knew how to handle it perfectly.

15 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful review! We're delighted to hear that Daisy made the rescheduling process smooth and hassle-free for you. It's great to know that her swift, polite, and professional assistance left such a positive impression. We'll be sure to share your kind words with her. Thank you for choosing Wondergifts—we look forward to serving you again!

Rated 5 out of 5 stars

Wondergift is an amazing company

Wondergift is an amazing company. Attentive staff. Justin was very helpful

18 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with Wondergifts and found our team attentive and helpful. It's especially great to know that Justin made a positive impact with her support. We'll be sure to share your kind words with her. Thank you for choosing Wondergifts—we look forward to serving you again soon!

Rated 5 out of 5 stars

One of the best customer service i…

One of the best customer service i dealt with👍 ur amazing Justine and thank you for your incredible fast assistance without any disspointment. Keep up the good work

13 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our customer service. Justin will be delighted to know that her fast, attentive assistance made such a great impression. Your kind words and encouragement mean a lot to us. Thank you for choosing Wondergifts—we look forward to helping you again in the future!

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