Looked for a new dog coat for pup who's outgrown his first jacket. None that looked suitable included measurements I especially need back length as he's a dachshund. All coats sellers seem to offer ar... See more
wish.co.uk
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trying to return an item and can't get anywhere of how to return. Says to go to customer support which I did but I just keep going round in circles. Tells me to go to my history but says I don't have... See more
Horrible Horrible experience . I bought lunch boxes from the company - some of the boxes delivered broken and damaged , with very poor quality plastic. I did the guest checkout and now having trouble... See more
Long waiting time for totally inferior products. Ordered “my perfect eyes “which is nothing more than a tiny sample size of a moisturiser. Was quoted “As Seen on Tv”. Don’t be taken in by these Chi... See more
Company details
Information provided by various external sources
Gobaz.com - Buy unique gifts, get gift ideas and more
Contact info
United States
- wish.co.uk
As a new customer I was offered a free…
As a new customer I was offered a free gift. A picture of a set of drill bits was shown with p&p of 70p. I thought what a bargain. When the "gift" arrived it was ONE drill bit!
I had the wurst experience of my life…
I had the wurst experience of my life with this company. I sent back a order that was wrong
I sent it back on the 8th of February, as agreed. I have yet to receive the refund of £173.please do not deal with them as they are the biggest scampers you could find. R. Mccabe UK
Item hasn't arrived
Item hasn't arrived. Customer support useless. Trying to claim refund. AVOID AVOID AVOID!!!!!
WISH sizes and customer retention, AVOID like the PLAGUE
Hi,the item arrived yesterday, but is far too small.
I ordered XXL even though I am normally XL in UK and USA just to be safe, maybe a Made in China problem.
I would like a XXXL as a replacement, or if not possible a refund as not usable for me.Rgds Chris
WISH REPLY !!!
Hello Chris,
Thank you for contacting Wish and for uploading the photo. I understand your frustration in receiving the lake blue rainproof jacket that is too small. As I've looked into this, I can see that your order details can confirm that the store correctly fulfilled your order based on the variation you selected:
Your purchase>> size: 2XL, color: lake blue
Please review your order details and product listing thoroughly before checking out. I hope this clarifies things. Meraflor
Wish Customer Support
I would give this company a zero if I…
I would give this company a zero if I could I am a pensioner and can Ill afford to lose my money to this company please people do not buy anything from them.the experiences I have had with them is appalling I thought I purchased a tracksuit for my grandson a jacket for myself and some lights for the garden only to be told by wish I will not be receiving them all I have been refounded is £2 absolutely disgusting there has been numerous enquiries sent their answers are always you have been refunded £2in other words tough you’ve got your pound now go away so people please save your money do you not buy from this company they are absolute rubbish you might as well just put your money down the drain or better still give it to charity.
Wish owes me £450
Wish owes me £450. They only responded to me when I started a paypall dispute saying if I cancelled it they would refund me in 3 days... that was a month ago... unfortunately this has caused me £50 in small claims court which I will win as I have the screen shot saved.
Wish is a scam company if you look at…
Wish is a scam company if you look at anything on there pages they bill you for just looking cancelled my bank details they will not get any more money out of me they should be done for fraud scum the whole company.
Day 19 and still no refund.company…
Day 19 and still no refund.company should be closed down,always misleading information,you click buy now and the dates always change for your delivery when at check out NOT IMPRESSED ,WOULD NOT RECCOMEND THIS COMPANY TO ANYONE,MY ACCOUNT WILL BE DELETED
Do not order from this app it is a con…
Do not order from this app it is a con , utter rubbish sent , did not match what was advertized in any way. I ordered a 1000 peice tool kit , i received a 3 inch wrench , lol my fault for being so gulible. Other items i could have got in a 1 pound lucky bag. What a rip off
logo door lights for my car
I ordered two logo door lights for my car for a very low price. I couldn't find any other retailers selling them for my Skoda. They arrived from China after about 4 weeks. They are perfect, and we're less than £5. The only down side was the amount of emails I received.
Abandon all hope ye who enter here!
Well, as they say...pay cheap, pay twice as is the case here I'm afraid. The worst company I have ever deal with...orders late, tracking is 5 days out of date, no human customer support. This is my first order with Wish and it will be my last!
I order for the first time on the…
I order for the first time on the 23/6/2021 and nothing has arrived and when I checked the APP it states delivered. Disgraceful
Absolutely appalling they allowed some…
Absolutely appalling they allowed some person in USA to order from my account they totally wiped out my bank account and wish didn't want to know this company is nothing but a scam hate them buyer BEWARE0
Wish needs to be closed down by governments.
The worse experience ever this company needs to be regulated. They send you items not even close to what was depicted on sales page and customer support are rude and non responsive. One even joked about my order not being correct. The item that came didn’t even work even though totally not what I ordered. This company needs to be closed down. Just look at the 100% bad reviews. Imagine how much billions they make from these scams
They show a cheap price then triple it…
They show a cheap price then triple it or more when it's in the basket very slippery and sneaky, peoole may not notice, don't trust them
Wish customer service…
Wish has an appalling customer service and refuse refunds or returns on goods ordered online. I have argued now for 2 weeks about a garment not fitting properly and wishing to return it. I am a standard size but the item ordered was more like a child's size but Wish have argued that they sent the size ordered therefore I cannot return it. This is after endless photos I was asked to sen over and over again. They are a useless misleading company and should be taken off line.
Just awful
Pointed out them that there was a Trading Standards issue with quoted original price. Absolutely no useful reply at all, just irrelevant comments about other issues. Awful company. Why are they allowed to trade?
Should be shut down.
Fraud Fraud Fraud
Bought a hoodie from wish, or so I thought as the description says "Hoodie".
What I received was a t shirt with a hood and the size that I wanted which was XXXL was just an XL. £45 down the drain because it'll cost me that much to send it back.
Wake up wish. I am debating taking you to court for this for major fraud
So bad, in so many ways
Don't, just don't buy from WISH. An incompetent system flogging overpriced, fake products. Fake reviews. Here are some of the issues I discovered:
1. Local Pickup - when I went to pick-up, they explained they had stopped working with WISH two years ago. I told WISH. They didn't care.
2. Useless products - so-called Android boxes for example. Reviews are turned-off, so buyers cannot rate or warn others - because the boxes do not work properly- with slow, blocky video, no matter how good your LAN or Wifi. The reviews are turned off for a reason.
3. Electronic products appear to be shoddily built and are potentially dangerous.
4. They sell weapons that schoolkids can buy with pocket money, no serious questions or safeguards on delivery.
5. Help service is automated and when you get a message from a human, they know nothing about the product.
6. Refunds for undelivered products have a very loose connection to price paid -often missing VAT or delivery charge.
7. Equivalent products (or better) on, say, Amazon end up same price or cheaper because of additional charges, delivery and taxes from WISH. Plus you can send back to Amazon.
8. Delivery is very unpredictable. You never know when it is coming, or if it will ever arrive.
9. Instructions are often difficult or impossible to read, or useless.
10. Don't pay anything on WISH that you cannot afford to lose. Don't have high hopes, and treat it like gambling. Most times you will lose.
Absolute scam
Absolute scam. The company added an item to my order, charged me and sent it. They cut you off if you contact them. Avoid! There is no way to get your money back!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








