Wiserchoice Reviews 

1,197
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 172 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is exceptionally straightforward to navigate, making the process of discovering competitive quotes and affordable prices completely stress-free. Many people deeply appreciate the clear policy options, transparent additional features, and the remarkably smooth online setup from start to finish. However, some customers also noted frustrating issues regarding customer support availability and experienced extremely long waiting times for assistance. Consumers experienced significant difficulties when trying to get prompt help through the online chat portal or attempting to make essential updates to their active insurance policies.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting competitive rates and great value... See more

User experience

People report positive experiences with user experience, finding the online platform simple, transparent, and... See more

Website

Reviewers mention positive feedback about website functionality, highlighting a clear, simple, and... See more

Service

Customers had ambiguous experiences with service, as some reviewers praised the fast process, competitive... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over prolonged phone... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cost was a significant factor. I liked that one of the additional services identified as 'add-ons' by others was included in the premium. This review reflects only the purchase experience. Use of t... See more

Company replied

Rated 4 out of 5 stars

Very good price , fairy easy to do online , Not so good bits always having to repeat your email address over and over again

Company replied

Rated 4 out of 5 stars

Received competitive quote promptly and was able to accept it quick and easy

Company replied

Rated 4 out of 5 stars

Would have been 5 stars due to cost and content. However I still like to ask questions of a human being instead of searching 10 documents over 5 layers.

Company replied


Company details

  1. Motorcycle Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

Wiser Choice Bike was developed in 2022 to provide quality motorcycle insurance with free Legal Expenses cover as standard. Wiser Choice is a trading name of Europa Underwriting Limited who have specialised in creating innovative motorcycle insurance solutions since 2003. We have built up an extensive knowledge of the UK's motorcycle industry and by building relationships with major UK insurers we are able to provide our customers competitive quotes for products to suit their needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,197)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to get on with

Easy to get on with

11 March 2026
Wiserchoice logo

Reply from Wiserchoice

HI John

It's good to hear that you found our website so easy to use!

Many thanks

WiserChoice Bike

Rated 5 out of 5 stars

I just thought that it had been made so…

I just thought that it had been made so easy to understand which was good for an insurance company

9 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Craig

Thanks for taking your time to leave a review, and for the positive feedback. We are glad that you found our website is so easy to use and understand. Ride safe!

WiserChoice Bike

Rated 5 out of 5 stars

Very competitive price

Very competitive price for my bike insurance, and easy to arrange.

10 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Kevin

Thanks for the feedback, we are glad that you were happy with the price of your policy, and that you found it so easy to arrange.

WiserChoice Bike

Rated 5 out of 5 stars
Wiserchoice logo

Reply from Wiserchoice

Hi

It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

Via MCN compare

Via MCN compare, all simple and straightforward

8 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Roger,

It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

Good cover

Good cover , fair price , ease of aquiring cover .
Easy to understand.

23 February 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Will,

It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

Good value insurance

Was as cheap as my quote, but included legal cover, lower excess and add ons were reasonably priced, everything was clearly marked what was available snd what you get for the money

7 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Mark
Thank you for your comments & 5-star rating.
We’re delighted that you are pleased with our products & services.
Thank you!
Wiser Choice Bike

Rated 5 out of 5 stars

good experience

easy to use site good price

7 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Trevor
It's great to hear that you’ve had a good experience.
If you need any help in the future please let us know. Thank you!
Wiser Choice Bike

Rated 5 out of 5 stars

simple and quick

simple and quick

7 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Mr Kerr
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars

Great easy set up

Great easy set up, for quick quote and finally purchase insurance

5 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Oscar
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars

Quick and easy

Quick and easy

1 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Wayne
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars

Bike insurance

Good service

6 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Craig
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 5 out of 5 stars
Wiserchoice logo

Reply from Wiserchoice

Hi Mrs Jefferey
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
Wiser Choice Bike

Rated 5 out of 5 stars

Very quick and easy to use

Very quick and easy to use

5 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi John
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Wiser Choice Bike

Rated 4 out of 5 stars

Would have been 5 stars but …..

Would have been 5 stars due to cost and content. However I still like to ask questions of a human being instead of searching 10 documents over 5 layers.

6 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hello Richard
Thanks for the 4 stars! We’re pleased you had a positive experience with us.
We always want to give a 5-star service, please can you contact us to let us know how we can improve our service for our customers.
You can use our Live chat by clicking here http://www.wiserchoicebike.co.uk/contact.
Wiser Choice Bike

Rated 5 out of 5 stars

Very good price

Very good price

5 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Alun,

Thanks for taking the time to leave us a review and for the 5-stars!
We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!

Wiser Choice Bike

Rated 4 out of 5 stars

Great service

Great service

3 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi,

It's great to hear that you’ve had a good experience.
If you need any help in the future please let us know. Thank you!

Wiser Choice Bike

Rated 5 out of 5 stars

Quick and simple

Quick and simple

3 March 2026
Wiserchoice logo

Reply from Wiserchoice

Hi Jonny,

It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!

Wiser Choice Bike

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