Wise Move Reviews 

923
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company, noting how seamless the entire booking procedure is from start to finish. Consumers frequently praise the helpful and polite staff members, smooth communication channels, and the extreme care taken when handling fragile furniture or personal vehicles. Many clients are also very happy with the competitive pricing options and the remarkably efficient delivery times provided by the couriers. However, some people mentioned experiencing occasional scheduling delays, roadwork setbacks, or unexpected waiting times during the actual moving day. Despite these minor setbacks, users still find the overall service reliable and would gladly use the platform again for future transport needs.

What people talk about most

Service

People report positive experiences with service, highlighting fast quotes and excellent communication.... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting top-notch communication... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, efficient, and stress-free the... See more

Price

Consumers find price to be positive and consistently report very competitive and affordable rates compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more

Company replied

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

923 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(923)

562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service platform makes it very…

Great service platform makes it very easy to manage transportation of vehicles across NZ

7 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Tim! We’re pleased Wise Move made it easy for you to arrange and manage your vehicle transport across the country.

Rated 3 out of 5 stars

Good and not so good.

One really amazing contractor who responded to a job that became very urgent job due to a separate contractor who had previously accepted the job, cancelling after taking no action for 3 days.
Unfortunately Wises system does not allow feedback to be placed for contracts accepted but then cancelled. Once it has been cancelled there is no way to provide feedback.

5 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Hi Joy, thank you for your honest feedback. We’re sorry Make My Move failed to progress your booking or keep you updated, leaving you to arrange another carrier at short notice. We’re glad the replacement carrier stepped in and completed the job successfully.

We’ve recorded and addressed your complaint regarding the original carrier. We also appreciate your feedback about reviewing cancelled bookings and will consider this as part of future platform improvements.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

Wise Move makes the whole process quick and hassle-free. Highly recommend!

5 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Elaine! We’re glad Wise Move made the process quick and hassle-free. We really appreciate your recommendation!

Rated 5 out of 5 stars

Faithway Movers LTD / AKL - CHC

Faithway provided an amazing experience. I booked last minute, and Jazz was understanding and accommodating, making the process hassle-free. The team handled pick-up and drop-off smoothly. Despite a slight delay due to unforeseen circumstances, the team kept me informed. All items were securely packed and arrived safely, without damage. Communication was excellent, and the team was friendly and hardworking. I highly recommend Faithway for moving. Thank you team.

3 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing your experience! We’re glad Jazz and the team could accommodate your last-minute booking and kept you informed throughout the move. It’s great to hear everything arrived safely and was handled with care.

Rated 5 out of 5 stars

Shipping of extra large box

I used Wise Move to send a box that was slightly too big to be taken by NZ Post. Within 15 minutes of signing up with Wise Move I had received 2 quotes. Wise Move creates a platform to connect small shipping companies with customers looking for alternative options to the mainstream shipping companies. The communication happens through the platform which also gives information and updates about the companies that offer a quote. After accepting the quote Wise Move keeps an eye on the progress of the booking process and the delivery. I very quickly had the feeling that I can trust this website even though I had never heard the name of the shipping company I was dealing with. The whole process was very well organised and the communication with the shipping company was outstanding. My item was safely delivered within the promised time frame. Wise Move was very easy to use and I will not hesitate to use this service in the future.

6 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Hi Inga, thank you for such a thoughtful review! We’re so glad everything went smoothly, from receiving your quotes to having your box delivered safely and on time. It’s great to hear you found Wise Move easy to use and felt confident throughout the process. We’d be very happy to help again in the future!

Rated 5 out of 5 stars

Excellent Customer Experience

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no brainer really. Will use again

6 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, James! Great to hear everything was sorted so quickly and that you got such good value through backloading. We’re also glad Daily Movers delivered a great experience. We look forward to helping you again!

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, prompt communication, easy and professional service. Can highly recommend.

22 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Janine! We’re glad you had an easy and professional experience with great communication throughout. We really appreciate the recommendation!

Rated 5 out of 5 stars

Fast, Easy, Efficient!

Wise Move is a truly innovative platform.

It connects customers directly with transport providers, allows you to receive multiple quotes before making a decision, and lets you read reviews from countless previous customers. The simple and user-friendly system makes communication between customers and transport companies easy and efficient, helping customers receive the best possible service while giving transport providers access to a wide range of potential clients.

I’ve used Wise Move several times, and it has never let me down. Every experience has been smooth, reliable, and hassle-free.

In my opinion, it’s by far the best platform available for finding transport services, and I wouldn’t hesitate to recommend it to others.

7 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks for the amazing feedback, Jim! It’s especially great to hear from a returning customer and know that Wise Move has consistently made arranging transport easy and hassle-free for you. Thanks for continuing to choose us and for the recommendation!

Rated 5 out of 5 stars

Great company

Great company, easy to work with, super professional, and very friendly. Extremely happy, highly recommend

27 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Aleksandra! We’re really happy to hear you had such a positive experience. We appreciate the kind words and your recommendation!

Rated 5 out of 5 stars

Excellent Service from RK.

Excellent service from Sahil at RK Movers, worked in with our schedule and the items were collected on time and arrived in Wellington in perfect condition. Very friendly and easy to deal with. Highly recommended.

5 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Phil! We’re glad Sahil and the team worked around your schedule and got everything to Wellington safely and on time. We really appreciate the recommendation!

Rated 5 out of 5 stars

Great service and team!

Great team! They were able to carefully transport a bed base, mattress and couch with no issues! I highly recommend these guys to anyone wanting a fast, reliable service without compromising your goods!

4 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Keisha! Great to hear your furniture was handled with care and everything went smoothly. Thanks for the lovely feedback and recommendation!

Rated 5 out of 5 stars

Great communication right from initial…

Great communication right from initial contact through to completion of the job. Made the move easy and stress free. Very friendly and reliable.

31 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you so much, Cath! We're really happy to hear everything went smoothly from the first conversation through to the move itself. Thanks for trusting Wise Move, and we hope you're settling into your new place nicely!

Rated 5 out of 5 stars

Very easy to deal with and a seamless…

Very easy to deal with and a seamless job from start to finish. Good communication and quick to pick up and deliver

3 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Sue! We're glad everything went smoothly and that the communication, pickup, and delivery all went well. We really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

They really saved us because we were…

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout the process. Took about 8 days for our boxed to arrive from Auckland to Invercargill.

4 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Gem! We're so pleased the team could help out at short notice and keep you updated throughout the move. Wishing you all the best!

Rated 5 out of 5 stars

Awesome

Awesome! Great price, great communication, really helpful and polite team that delivered, still smiling after a long day. A+ and Gold Star. These guys are the best, don't go anywhere else!

31 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you so much, Mills! We're delighted you were happy with the price, communication, and the delivery team. We'll be sure to pass your kind words on!

Rated 5 out of 5 stars

It's a wise move to go with Wise Move!

Wise Move were very good in all respects. They obtained a range of quotes for me, answered any queries I had, and helped out when I had trouble with the quote I'd selected. Highly recommended. Many thanks, GH

3 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you so much, Joan. We’re really glad we could help you find another option and support you along the way. Your kind words mean a lot to us, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

good service

good affordable service .

1 August 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your review! We're glad you found the service affordable and easy to use. Thanks for choosing Wise Move!

Rated 5 out of 5 stars

Great Platform

Great platform, easy to use. Had lots of quotes submitted from genuine providers. Highly recommend.

31 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your wonderful review, Vanessa! We're so pleased you found the platform easy to use and received plenty of genuine quotes. We really appreciate your recommendation and hope to help you again in the future!

Rated 5 out of 5 stars

Aaron delivered door to door.Tokoroa to…

Aaron delivered door to door.Tokoroa to Masterton. Kept me updated the whole way. Will recommend to anyone else doing the same thing.

31 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks for your review, Joel! We're glad to hear Aaron kept you updated throughout the journey and delivered your vehicle safely. We really appreciate your recommendation!

Rated 5 out of 5 stars

These guys are very good

These guys are very good. Would definitely use them again. Stan

31 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Stan! We're delighted to hear you had a great experience. We appreciate your support and look forward to helping you again in the future.

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