Wise Move Reviews 

926
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company, noting how seamless the entire booking procedure is from start to finish. Consumers frequently praise the helpful and polite staff members, smooth communication channels, and the extreme care taken when handling fragile furniture or personal vehicles. Many clients are also very happy with the competitive pricing options and the remarkably efficient delivery times provided by the couriers. However, some people mentioned experiencing occasional scheduling delays, roadwork setbacks, or unexpected waiting times during the actual moving day. Despite these minor setbacks, users still find the overall service reliable and would gladly use the platform again for future transport needs.

What people talk about most

Service

People report positive experiences with service, highlighting fast quotes and excellent communication.... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting top-notch communication... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, efficient, and stress-free the... See more

Price

Consumers find price to be positive and consistently report very competitive and affordable rates compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... See more

Company replied

Rated 5 out of 5 stars

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao.... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... See more

Company replied

Rated 5 out of 5 stars

I used this site "Wise Move" not realizing that it was actually like the builders crack site where different people message saying they can do the job for x amount. You choose the one that your happy... See more

Company replied


Company details

  1. Moving Company
  2. Courier and Delivery Service
  3. Delivery Service
  4. Piano Moving Service
  5. Shipping Company

Written by the company

WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

926 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(926)

566 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jason and Justin were amazing to deal…

Jason and Justin were amazing to deal with. Highly recommend and will use again. Thank you guys!

9 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for the lovely review! We’re so pleased to hear Jason and Justin were amazing to deal with. We really appreciate the recommendation and look forward to helping again in the future.

Rated 5 out of 5 stars

Great service from home movers ltd

Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao. Over night delivery, would definitely reccomend, 11/10.

7 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for the amazing review! We’re glad the team provided great service and got everything delivered safely despite the challenging conditions. We really appreciate your recommendation.

Rated 5 out of 5 stars

Very fast

Very fast, always in contact. Thanks very much!

7 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for the great feedback! We’re glad to hear the service was fast and communication was consistent throughout. We really appreciate it.

Rated 5 out of 5 stars

Would highly recommend Frontline Moves

Would highly recommend Frontline Moves. Professional, on time, communication excellent and did a great job!

3 July 2026
Unprompted review
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Reply from Wise Move

Thank you so much, Kathryn! We’re really grateful for your recommendation and so pleased to hear our team of movers provided professional, on-time service with excellent communication.

Rated 5 out of 5 stars

Very satisfied.

Very professional. The movers were great, and Sam was outstanding in his communications. Will definitely use these guys again. Thank you.

29 June 2026
Unprompted review
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Reply from Wise Move

Thank you, Andre! We truly appreciate your kind feedback. It’s wonderful to hear the movers were great and that Sam kept communication clear and helpful throughout. We’d be happy to help again anytime!

Rated 5 out of 5 stars

punctual and friendly

punctual and friendly, very polite delivery person.

5 July 2026
Unprompted review
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Reply from Wise Move

Thank you, Abbas! We’re really glad to hear the team you booked with was punctual, friendly and polite. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Would recommend!

Easy, helpful and efficient.

4 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Laura! We’re so pleased to hear about your positive experience. We really appreciate your recommendation.

Rated 5 out of 5 stars

Fast, efficient and reliable

Jaz was great! Punctual, efficient, friendly and took great care of our things. Kept things organized and used his time effectively. Very flexible service and couldn't be happier. Would highly recommend!!

3 July 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you so much for the lovely review! We’re thrilled to hear you had a positive moving experience with Jaz. We really appreciate your recommendation and are glad you had such a great experience.

Rated 5 out of 5 stars

Great communication

Great communication. Pick up and delivery times and dates as promised.
Very pleased with the overall service.
Thank you.
Colin Olds.

29 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you, Colin. We’re glad to hear the communication with our team was clear and that pickup and delivery went as promised. We appreciate your feedback.

Rated 5 out of 5 stars

I recommend

Quick, good communication, good fair prices, and a good guy I recommend

26 June 2026
Unprompted review
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Reply from Wise Move

Thank you for your recommendation, Dekan. We’re happy to hear the service was quick, fairly priced, and well communicated.

Rated 5 out of 5 stars

Highly recommended

Easy communication
Reasonable price
Arrived and dropped off items on time

25 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for your kind feedback. We’re glad to hear communication was easy, the pricing felt reasonable, and everything arrived on time. We appreciate your recommendation.

Rated 5 out of 5 stars

Good experience all round

It was easy to organise my move. Genuinely good customer experience from Wise Move. Movers themselves were really good and efficient.

24 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for the lovely review, Michael. We’re glad to hear the move was easy to organise and that the movers provided a good, efficient service.

We really appreciate you choosing Wise Move.

Rated 5 out of 5 stars

Easier than I thought

I wasn't aware of Wise Move until I needed to find a moving company. I hadn't seen any advertising etc and I didn't get it at first. But you build your moving job (from where, to where, how much stuff) and post it and have lots of different moving companies quote on it.
I thought I might get 2 or 3 quotes but ended up seeing like 11 quotes to pick from. Gave me a lot of peace of mind that I wasn't overpaying and picked one in the middle who seemed to offer what I wanted.
I was moving a 3 bedroom house and while the item pick list in Wise Move helped give me an idea of cubic meters required, I had a lot of items that didn't easily fit a category. I just wanted to be able to fill a decent sized truck (~35 m3 in the end) - an option on their site for "just picking a size" would be a good option.

22 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thank you for sharing such detailed feedback, Adam. We’re really pleased to hear Wise Move gave you plenty of options and helped you feel confident with your choice.

We also appreciate your suggestion about being able to select a truck size more directly, especially for moves where some items don’t neatly fit into the inventory categories. That’s helpful feedback, and we’ll pass it on to the team.

Thanks again for using Wise Move, and we’re glad the process was easier than expected.

Rated 5 out of 5 stars

Great easy move with lovely people

Great easy move with lovely people.

The Wise Move site made it easy by collating all the quotes in one place and having a great interface to message the movers with clear pricing and service offering.

19 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Sarah! We’re really pleased Wise Move made it easy to compare everything and keep the move organised. Lovely to hear you ended up with a great team too.

Rated 5 out of 5 stars

I had some really heavy items that needed moving quickly

I had some really heavy items that needed to be moved quickly. I posted the job and had plenty of options to choose from. They were quick and have everything done within my timeframe.

4 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Kirsty! Glad Wise Move helped you get those heavy items sorted quickly and within the timeframe you needed. Appreciate you sharing your experience.

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Warren is professional, efficient and takes great care with your furniture, I found the whole process smooth and easy. Would highly recommend Warren to any one needing a moving truck :)

20 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Sharna! Great to hear Warren looked after everything so well and made the process easy for you. We really appreciate the recommendation.

Rated 5 out of 5 stars

Would highly recommend Such a fantastic team to work with from start to finish

Would highly recommend Such a fantastic team to work with from start to finish, they were so helpful, accommodating and kept in great communication prior to and on the day of moving. Nothing was too much trouble

18 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Barbara! Lovely to hear the team made moving day feel easier and were so helpful along the way. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

From the outset every communication was…

From the outset every communication was timely done, the plan explained and well executed. The bonus of friendliness and helpfulness was really appreciated. I would recommend them highly.

18 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks so much, Gillian. We’re glad everything was well organised and that the team made the experience a friendly and positive one. Appreciate you taking the time to share this.

Rated 5 out of 5 stars

To easy to deal with great…t

To easy to deal with great Communication and really easy nice people highly recommend nothing was an issue.

20 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Corrie! Great to hear it all felt easy and the team were good to deal with. We really appreciate the recommendation.

Rated 5 out of 5 stars

Faultless in every aspect

Faultless in every aspect

20 June 2026
Unprompted review
Wise Move logo

Reply from Wise Move

Thanks, Kerry! Love hearing that. We’re really pleased everything hit the mark.

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