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Wise  Reviews 287,903

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TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, speed of transfers, and excellent exchange rates, often noting that it's much more affordable than traditional banks. Many consumers appreciate the clear communication and efficient process, making it simple to send and convert money internationally. People also highlight the attentive customer service and the continuous improvements to their services. However, some people mentioned issues with payments, particularly regarding transfers being put on hold or experiencing delays. A few customers also expressed dissatisfaction with customer service, citing unhelpful responses or difficulties in resolving specific problems, such as account access issues or discrepancies in transactions.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many praise the ease and convenience of... See more

User experience

Users describe positive interactions with the user experience, often highlighting its ease of use,... See more

Service

Consumers find service to be positive, highlighting its efficiency, speed, and reasonable fees for transfers,... See more

Price

Reviewers highlight positive aspects of price, with many praising the excellent exchange rates and reasonable... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express significant frustration, citing... See more

Based on these reviews

Rated 4 out of 5 stars

AMAZING service with VERY reasonable fees for wire transfers! No more worries about having to go to the bank and get charged an arm and a leg. Service is not always as fast as bank wires but if same d... See more

Rated 4 out of 5 stars

In the end the transfer went easy and fast. However, when it came to choosing the bank from the list you offer, my favorite bank - the German GLS Bank - was not among them. Though it is one of the... See more

Rated 4 out of 5 stars

As a newcomer lot to read. Searched to transfer Euros, suddenly I had an account in Belgium. Anyway - safeguard is understandable and its transaction had been quick and reliable

Company replied

Rated 5 out of 5 stars

Wise are consistently great in my experience. They have great prices. Really easy interfaces and just excellent clear communications. There are lots of crooks or quasi crooks in finance and lots of... See more

Company details

  1. Financial Institution
  2. Money Transfer Service

About Wise

Written by the company

160+ countries. 40+ currencies. Money without borders.

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Contact Us

Contact info

  • 1st Floor Worship Square 65 Clifton Street London , EC2A 4JE, London, United Kingdom

  • wise.com

4.3

Excellent

TrustScore 4.5 out of 5

288K reviews

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Rated 5 out of 5 stars

Excellent

Lovely service,made so fast.I wasn't accepted that day and when received someone was very happy.

16 April 2026
Rated 5 out of 5 stars

Really easy to use

Really easy to use. Multi currency accounts. Both android application and website are clear and simple. Fast and economical. Efficient and effective. Timely. Clear and fast communication.

I wish they would provide interest on larger deposits.

16 April 2026
Rated 5 out of 5 stars

Wow, what an amazing app

Especially as a banker i must say, it was easier, cheaper and much faster to transfer money from Australia to Germany than with every other commercial bank i did before, thank you!

17 April 2026

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