Wirral Gas Reviews 

818
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the prompt response times and the clear communication from both engineers and office personnel. Reviewers also frequently mention that the pricing is reasonable and transparent, with no unexpected costs. The staff are often described as polite, friendly, and respectful, leaving work areas clean and tidy after completing their tasks. However, some customers also noted that there were a few snags during the process, though these were ultimately resolved to their satisfaction.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as polite, friendly, and... See more

Customer service

Consumers find customer service to be positive, highlighting great support from quote to installation and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more

Rated 5 out of 5 stars

My bathroom needed a refresh. Wirral Gas didn’t try to persuade me it needed a complete overhaul. The tradesmen were efficient, polite and the office staff are helpful and pleasant to deal with. Ther... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

818 reviews

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5.0

All reviews

(818)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The lads at Wirral Gas were…

The lads at Wirral Gas were professional and reliable from start to finish. Turned up on time, went above and beyond and cleaned up after themselves too 😉 Thoroughly recommend giving them a shout, ours was quite a big domestic heating job and they made it all dead easy. We won't be going anywhere else in the future 👍🏻

13 March 2025
Rated 5 out of 5 stars

the firm is courteous

the firm is courteous, polite and professional. Everyone including the admin staff are fantastic. I have recommended them and will continue to do so. They are brilliant and cannot praise them enough

7 March 2025
Rated 5 out of 5 stars

Absolutely first class service as…

Absolutely first class service as always. As a landlord who has used them several years on the Wirral for my rentals they have been excellent for regular gas checks, installation of boilers and showers- would never use anyone else and the office team - Jade respond to emails within an hour and are so helpful. Best trades people I use for my properties by far, thank you.

26 February 2025
Rated 5 out of 5 stars

Thank you for fitting the gas fire

Thank you for fitting the gas fire . A great service from start to fitting . Emails keeping me informed about the process and appointments via emails . Engineer was excellent and able to explain about the different types of gas fires and about all the safety measures they were taking in fitting a gas fire

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic response to a short notice…

Fantastic response to a short notice job request. Great installation by two skilled and courteous engineers. Sadly not always the case these days. Have used Wirral Gas several times over last 12 months and found them to be a great Company for all my plumbing and heating needs. Highly recommend.

30 January 2025

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