While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yet again, absolute 5 star service from the team. They helped my son revert back to a previous, backed up version of his server. They literally saved the day!! My son was distraught when he thought... See more

Rated 5 out of 5 stars

I use Winternode for Minecraft. We've had one reset due to memory limits, but I'll take responsibility for that. The admin panel is great. You can access everything via console or SFTP, but... See more

Rated 5 out of 5 stars

great help from the customer support, had some problems setting up the server at first but within 5 minutes i had some support who helped a hell of alot, server quality is also very good and stable.... See more

Rated 5 out of 5 stars

Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft) The winternode team has been fast to respond to most queries, helped work throug... See more

Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Simply amazing game servers without breaking the bank.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently added a VPS to my package of…

Recently added a VPS to my package of services. No trouble with selecting desired options from the many offerings. Deployment was fast and access via normal programs and apps to the VPS are easy to setup and function properly. Tech questions were promptly answered correctly and no issues since. Another great deal from WinterNode.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Always Amazing.

Always Amazing.
Great Quick support. Great Prices. Big Fan of their services and have used them multiple times in the past with zero complaints.

26 June 2023
Unprompted review
Rated 5 out of 5 stars

Great support!

Recently took a server with them and experienced some issues. It took a couple of days to get to a working solution but they persisted.

10/10 Great support!

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service, had nothing but good experiences with them and very helpful when ever i have a problem :)

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Best hosting For real

This hosting is by far the best hosting ive seen for real
Affordable prices
Amazing Locations
Fast connection
Instant ticket response
powerfull servers
and much more

We lost the mc server we played on due to lack of funds
Winternode Helped us with that
Definetly would recommend using this hosting not just minecraft but others too

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Service

Have not only used winternode, but have partnered with them multiple times on events. Really great pricing. Supurb support team.

5 April 2023
Unprompted review
Rated 5 out of 5 stars

They say they ran game servers themselves before, I could tell

I bought a minecraft server service from them for 5 months until my own failure to attract players had me close my server.

I enjoyed how smooth customer service goes on their discord.

Also when I upgraded a few times trying to meet the RAM ceiling for my server's mods (which I personally underestimated and should of tested beforehand), they allowed me a nudge of extra RAM to make sure everything ran correctly.
I thought that was cool.

They seem to operate out of the Midwest so that's a bonus to not being a silicone valley doomed startup.

Everyone is active on their discord where they also do their tickets. As cheap as I am the pricing is as good as it's gonna get for this sort of service.

I will warn though, make sure to cancel properly when you are done with services, it seems paypal will still think you wanna pay them and will send payment still this is on paypal's end, you might have to stop it on paypal too.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

Customer service 100 out of 100

winter node has an amazing customer support team, the speed with which they help solve problems or crashes is the best I've ever seen, as well as the service they provide, thanks to them I can go to my minecraft server without fear of crashes

19 March 2023
Unprompted review
Rated 2 out of 5 stars

Reboot times are great but...

Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all.

PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.

11 March 2023
Unprompted review
WinterNode logo

Reply from WinterNode

First things first, thank you for your review. We appreciate any and all feedback about our service and look forward to working with you to improve your WinterNode experience.

There's a few things to go over here.

(1) Not all servers will run the same in different environments. We're not just launching MinecraftServer.exe on Windows and calling it a day; our systems are highly secured and each server operates in an individual Docker container. This comes with some overhead, so we provide extra RAM free of charge for most of our plans so you can get the most out of your server.

(2) Recent versions of Minecraft use significantly more resources than previous versions, primarily due to new world generation techniques and features. Hosts across the industry are recommending 4+GB RAM for public-facing servers these days.

(3) Server optimization is a huge factor in ensuring that your Minecraft server runs its best. We could have the best hardware on the planet (and we are extremely competitive even against far higher-priced hosting providers), and a poorly optimized server could bring that hardware to its knees. It's why we pride ourselves on our extensive help desk articles and guides on HOW to optimize your server.

(4) I find it very difficult to believe that a member of our staff would dismiss your issues so easily. As you can see from many, many other reviews, we take pride in our customer service. I am interested in reviewing your past tickets and outreach for support to ensure we are providing the best quality of service that we can. Please reach out to me on Discord (Wyatt on WinterNode's Discord server) and I'll be happy to look into the issues further for you.

Rated 1 out of 5 stars

I was a fluctis customer

I was a fluctis customer. I guess they got bought by winternode. My minecraft server was shut down as expected from fluctis, several weeks later winternode alerted me that they had started a server in my name.
Support was incredibly unhelpful. Apparently there is no way to delete your winternode account. Brandon refuses to do so for me.
This process of removing myself from a service I did not want is far to complicated and stressful. I do not recommend winternode to anyone.

Edit: since I can’t seem to reply, my fluctis service was shut down weeks ago. I was never informed of when/if migration would happen. I only received an email AFTER winternode had created an account and server for me.
You’re right, you don’t deserve one star. You deserve less. I repeatedly asked for my account to be deleted and was ignored.

12 February 2023
Unprompted review
WinterNode logo

Reply from WinterNode

Hello,

As is entirely standard practice during an acquisition and transfer, we moved all then-active accounts and services over to WinterNode. To the best of our records, you still had active time left on your Fluctis service, therefore we weren't simply going to shut you out of any data that you needed to get or time left on your service.

We do not feel this warrants a one star rating of our service, nor do we feel that it is in any way a fair criticism.

It is our company policy to not allow full deletion of accounts for both accounting and legal reasons, but we can process a shutdown or deactivation of your account if requested.

Edit to respond to your edit: We have clearly communicated with Fluctis customers throughout the transition process. This included multiple announcement emails, announcements in the client areas, on social media... virtually every platform we could share this information on within the scope of reality. We then sent out notices to customers who would be transferred.

We cannot and will not delete your account. As we very clearly mentioned, it is a legal and accounting requirement. We can, however, permanently deactivate it upon request.

Rated 5 out of 5 stars

The first great thing about WinterNode…

The first great thing about WinterNode is that they offer you a free trial server to check is the service is for you. The support on their discord is really quick to respond and they helped me a ton when I thought I've lost my server files. The prices are very much reasonable and I've had no problems with my server's performance.

2 February 2023
Unprompted review
WinterNode logo

Reply from WinterNode

Thank you for taking the time to drop a review! :)

Rated 5 out of 5 stars

Best prices and best cpu/ram for modded servers

I tested the 2 day trial thing via their website, and it took like 2 hours to get accepted afterwards it felt so smooth. I used nitrado before but now i will stick to winternode. Server just runs. It does what you want it to do no hassle. The only thing annoying is the login panel to get into the Server, as there is a client area and gcp area and its a bit confusing. I bought a month 6GB RAM and it just makes fun playing RLCraft. Thanks for the service!

30 January 2023
Unprompted review
WinterNode logo

Reply from WinterNode

Welcome to the WinterNode family! Thanks for the kind words.

Rated 5 out of 5 stars

Winternode is an ally

The help from this provider is very LGBT friendly which as a recently outted trans girl makes me want to continue doing business in the future

31 January 2023
Unprompted review
Rated 5 out of 5 stars

This week I got fully migrated from Fluctis

This week I got fully migrated from Fluctis to Winternode. The Fluctis Hosting service and support was total garbage, but since Winternode aquired Fluctis and migrated the Fluctis customers their service and support is so great. Almost instant responses in their Discord server and no longer a 2.5 week wait on support tickets.

28 January 2023
Unprompted review
WinterNode logo

Reply from WinterNode

Thanks, and welcome to WinterNode! We hope you're enjoying the service.

Rated 5 out of 5 stars

Simply excellent!

It’s just simply excellent Rhee not much more I can say, you have complete freedom of your server which I have been looking for for so long❤️

18 January 2023
Unprompted review
WinterNode logo

Reply from WinterNode

Thanks for taking the time to leave a review!

Rated 5 out of 5 stars

Great Support, Great Prices

This company has the best support staff and great prices. I've run modded and vanilla of different sizes with my friends(5-15GB of RAM), and any time I had an issue their support was right there, in a flash.

27 December 2022
Unprompted review
WinterNode logo

Reply from WinterNode

Thanks! We'll let our team know about your kind words, and appreciate you being part of the WinterNode family.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look