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I have ordered some lock and fixings. Paid them for next day delivery. they delivered wrong stuff. I was told they are investigating so i can buy from somewhere else and i will be refunded. From one m... See more
Company replied
Can't order different items online so you will be left ordering multiple items paying for delivery for each! Sent message to point out the online flaw, as yet to receive a reply, wonder why...
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Company details
Information provided by various external sources
We’ve got window and door hardware to order by phone or online for next day delivery nationwide. Brands like Yale, Maco, Trojan and Hoppe available off the shelf. Get installation products like glazing packers and silicones as well as guttering, fascias and soffits.
Contact info
Telford Way, Cross Park, MK42 0PQ, Bedford, United Kingdom
- 01234 242724
- sales@windowware.co.uk
- windowware.co.uk
1.3
Bad
758 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, arrived bang on time definitely be using again 👍🏻
8 May 2018
Unprompted review
Fast
Fast, efficient service. I'd use them again and happy to recommend to others.
6 May 2018
Unprompted review
Reply from Window Ware
Wow! We love a recommendation, thank you Niall.
Hope to welcome you back to Window Ware again soon.
Regards
Sarah
Fast delivery
Fast delivery, good product. I will order again from this company.
6 May 2018
Unprompted review
Very happy
Very happy, great customer service and able to collect parts when needed.
27 April 2018
Unprompted review
Disappointed that after increasing…
Disappointed that after increasing order value to get free next day delivery,which would have been a thursday,goods did not arrive until
the monday.could have just ordered what i needed and had free 3-5 day delivery!!
25 April 2018
Unprompted review
Reply from Window Ware
Hi Michael
Thank you for drawing this to my attention. I have emailed you.
Many thanks
Sarah
Fast delivery
23 April 2018
Unprompted review
brilliant website and such friendly and…
brilliant website and such friendly and helpful staff.
19 April 2018
Unprompted review
Service was great product was excellent…
Service was great product was excellent but have got to send back as too big for the door
yours faithfully
David Ruffles
19 April 2018
Unprompted review
Reply from Window Ware
Thanks for taking the time to let us know, Alex!
Hope to welcome you back to Window Ware again soon.
Regards
Sarah
Ordered one day
Ordered one day, items arrived the next, on time, excellent :)
12 April 2018
Unprompted review
Quick and efficient
Quick and efficient - absolutely no complaints. Thank you
11 April 2018
Unprompted review
Great service
Great service. Delivered ahead of time. Good communication.
10 April 2018
Unprompted review
Wink haus door lock purchase
Very good service professional & Prompt.Very good customer service department.
Dealt with Lorna very good extremely helpful.
8 April 2018
Unprompted review
Good service delivery as expected.
7 April 2018
Unprompted review
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