This site does not allow you to close account even though told them I am struggling with addiction and mental health is suffering due to it! There is no tools to limit spending or anything! If you hav... See more
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Ive been using this site and enjoying the games, and withdrawals have been fast. Support very good. I had a good win yesterday of £6000 ish and so far not received my winnings whilst all previous cash... See more
I've had lots of fun playing some of these games as a demo so thought I'd try them out whilst putting a little deposit down Things are looking good so far
I have had £5,000 of pending withdrawals for 48 hours. I was told there is a queue for withdrawals and withdrawl size and account balance will not make a difference. I am a VIP member so I apparen... See more
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WinBeast Casino is an online gambling platform suitable for both new and experienced players. It offers a wide selection of games, along with convenient payment methods and helpful customer support. Players can benefit from welcome bonuses and regular weekly promotions. The casino also has a VIP program with perks such as free spins, cashback, and cash rewards. Overall, it provides a solid and easy-to-use gaming experience.
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I am writing to formally lo Direct violation of player rights, refusal of account closure, and illegal operations in Germany – Demand for full refundg a severe…
I am writing to formally log a severe complaint against Win Beast Casino regarding a continuous violation of player rights, a refusal to permanently close my account, and the illegal operation of their platform within Germany. I demand a full refund of all my deposits.1. Refusal of Account Closure on 14.08.2026On August 14, 2026, I explicitly requested the permanent closure of my account. I clearly stated my reasons and requested that no promotional offers be made. Instead of respecting my right to close the account, the support team refused and demanded that I complete a full KYC verification just to close it. When I stated that I was playing from Germany—where this site operates illegally without a local license—and demanded a refund, the casino dismissed me with a generic, automated copy-paste term stating: "you do not have a gambling addiction, you don’t use the Website under the influence of alcohol... you have verified that the laws of your region do not prohibit you...". This is a complete violation of basic responsible gambling policies.2. Conflicting and Deceptive Customer Support InformationFrustrated, I later attempted to proceed with the KYC verification. However, your support agent temporarily restricted my account, claiming: "Since you upload a document from a country restricted from playing on our site, your account has been temporarily restricted..." and asked for a German proof of residence (PDF bank statement or utility bill).When I asked the agent directly: "So let me understand something, if I am from Germany I cannot play on your site?", the agent completely contradicted the previous restriction by replying: "You are able to play, but first please confirm this with documents...". The casino blocks accounts based on "restricted countries" yet actively encourages and permits German residents to keep depositing and playing once they ask questions.3. Direct Refusal of Account Closure TodayToday, I requested the permanent closure of my account once again. The live chat agent openly admitted that the casino does not allow players to close their accounts, stating:"I completely understand your request, and I truly wish I could help, but account closure isn’t technically possible from here. If you’d like, you can simply log out and stay away from the site for a while."When I insisted on a permanent closure, the agent repeated: "There isn’t a place or setting where permanent closure can be completed from your side. The only alternative I can suggest is to log out..."Forcing a player to remain registered and denying the technical capability to permanently close an account is an predatory practice and a massive violation of international gaming standards and player protection laws.Because Win Beast Casino has actively ignored my multiple requests for account closure, failed to provide basic player protection, and operates illegally in my jurisdiction, I am demanding a full refund of all deposits made into my account.P.S. I have all the screenshots of the chat conversations and the emails.
Absolute scam company have thrown me…
Absolute scam company have thrown me out of my account with a thousands of pounds in it.
I have tried to speak to the support for nearly 3 days absolutely useless.
Avoid at all costs I use many sites and this is by far the worst scam and customer service I have ever come across.
I have contacted my bank who have alerted me they are a scam company save your money and avoid at all costs.
Since I put this post up I have had a department email me saying they are looking into and I will hopefully sort it out so let’s see I will write on there with the outcome.

Reply from Winbeast
It’s a scam
It’s a scam
A lot of playaround with deposits
No insights, e-commerce with big wins from players. They are fishing
Go elsewhere

Reply from Winbeast
Never play on this website they will…
Never play on this website they will take your money no problem but they will never close your account even they have all your data. They asking for id again and games that you played....... If you have all data why do we have to send it again . Scammers please spend your money somewhere else.
Attention for Simon account manager,
Attention for Simon account manager,
Thank you very much for all your support and assistance.
I would like to take the opportunity to say that Simon is an outstanding Account Manager. His professionalism, responsiveness, and commitment to resolving customer queries are exceptional.
He is always quick to respond, provides clear and helpful support, and genuinely goes the extra mile to ensure that issues are resolved efficiently.
I hope this feedback is helpful to others using the site and highlights the high level of customer support available.
Many thanks again for all your help, Simon.
Kind regards
Lee

Reply from Winbeast
FAKE CASINO
FAKE casino
SCAMMERS with no license to accept any deposits anywhere around the globe
They keep your deposits and winnings
Be very CAUTIOUS about this SCAM site operating as a casino to ROB you of your money
BE CAREFUL PLEASE
I have managed to get CHARGEBACK refunds on deposits from my bank for non delivery of goods
I did this because they WITHHELD my WINNINGS that I won with my own money as I never play with bonuses and they DID NOT PAY any of my winnings to me

Reply from Winbeast
I am not one for writing reviews…
I am not one for writing reviews however I have never came across a gambling website as bad as this one. 0 withdrawals after several deposits. None of the games bonus and when you build your coins up it throws you off so you have to start over again. At not one point was I up in any profit. This website is a complete scam!

Reply from Winbeast
More then 30 hours ago I did a witdraw…
More then 30 hours ago I did a witdraw of 2200 and it is still on pending a witdraw at this casino usually takes 6 hours I will keep you guys updated when the money has been send I will put in 5 stars..
'
Update today still not recieved it.

Reply from Winbeast
Scammers
Scammers, waiting 3 days for withdrawal approval. All my documents were verified and accepted. They are staling and lying, looking for way to avoid payout and hoping I will cancel withdrawal. DO NOT PLAY THIS CASINO, THEY DO NOT HAVE ANY LICENCE VISIBLE ON THEIR PAGE AND WHEN YOU ASK FOR IT, THEY SAY IT IS TEHNICAL ISSUE AND THAT THEY WILL PUT IT SOON. AVOID TO SAVE YOUR MONEY.

Reply from Winbeast
It pays sometimes
It pays sometimes really good but most of the time i lose

Reply from Winbeast
Ok so i was sent an text saying they…
Ok so i was sent an text saying they had tried to contact me 3 times as i was a winner!. I clicked the link and it sent me straight to their casino site!.. i then went to support that said.. it wasnt them that sent the message!.. i asked why somebody else would send me a message that directed me to their page!. Wont answer. This is a scam casino!!!! Do not use Win Beast..

Reply from Winbeast
Fast withdrawals
Fast withdrawals, plenty of bonuses and fairly decant pay rate!

Reply from Winbeast
Really good casino I’ve never had any…
Really good casino I’ve never had any issues when withdrawing I won 4k and got it no bother I’d highly recommend helpful customer service agents also 10/10 from me

Reply from Winbeast
Excellent customer service friendly…
Excellent customer service friendly staff always willing to help Excellent range of games and quick payout! Best casino!!

Reply from Winbeast
Really good site with plenty of games…
Really good site with plenty of games that pay. I have won a fair amount now so sitting on a large balance. I have had previous withdrawals before but this will be a test of their authenticity. I will report back on conclusion....

Reply from Winbeast
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