This site does not allow you to close account even though told them I am struggling with addiction and mental health is suffering due to it! There is no tools to limit spending or anything! If you hav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ive been using this site and enjoying the games, and withdrawals have been fast. Support very good. I had a good win yesterday of £6000 ish and so far not received my winnings whilst all previous cash... See more
I've had lots of fun playing some of these games as a demo so thought I'd try them out whilst putting a little deposit down Things are looking good so far
I have had £5,000 of pending withdrawals for 48 hours. I was told there is a queue for withdrawals and withdrawl size and account balance will not make a difference. I am a VIP member so I apparen... See more
Company details
Written by the company
WinBeast Casino is an online gambling platform suitable for both new and experienced players. It offers a wide selection of games, along with convenient payment methods and helpful customer support. Players can benefit from welcome bonuses and regular weekly promotions. The casino also has a VIP program with perks such as free spins, cashback, and cash rewards. Overall, it provides a solid and easy-to-use gaming experience.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not sped money
Is not fair alot of times sped alot like 100£ one day only 15 free spin. The robbery.
Last week just sped hundreds ia give me weekly bonus 20. When was over 140.
All people are packing
Unable to close my account
Unable to close my account. 0 reply to my request.
Stay away guys, they are scam
Stay away guys, they do not pay you.
They are stalling your withdrawal and delay it with excuses.
Avoid this site at all costs!
AVOID. They don’t care, only want your money
This is the worst experience I’ve ever had. I have a gambling problem and I asked repeatedly to close my account and put limits on — and NOTHING got done.
My VIP manager Astrid ignored me, made excuse after excuse, and left my account completely open on purpose. This site operates offshore so they think they can just ignore every rule and do whatever they want — no proper UK protection, no care for customers at all. They happily take your money but when you ask for help? Silence. Empty promises. Delays. That’s all you get.
They target people, they push you to keep playing, and when someone is vulnerable and asks to be protected — they slam the door in your face. It’s shameful. Pure greed over people every single time.
If you value your money or your wellbeing — STAY AWAY. They do not care about you. They only care about what they can take from you.
I will keep speaking up until they do the right thing and close my account
Winbeast Promised Action – Still No Resolution
I am updating the review because Winbeast publicly responded on 19 September 2026, stating that they would “thoroughly dive into the details” of my case and take appropriate measures if any issues were identified.
It is now 5 October 2026, more than two weeks later, and I still have not received a concrete resolution, a clear final decision regarding the return of my deposited funds, or a meaningful response to the substance of my complaint.
What makes this particularly serious is that I informed Winbeast several times that my gambling and financial losses were having an extremely serious impact on my personal wellbeing.
I was not simply saying that I was frustrated about losing money. I made it clear that I was in a genuinely very bad place personally and that the situation had become extremely serious for me.
Despite those warnings, I was still able to continue gambling and depositing money.
In my opinion, once a gambling operator is explicitly told that gambling is seriously affecting a person's wellbeing, this should no longer be treated as an ordinary customer-service issue. Player protection and the wellbeing of the person behind the account should become the absolute priority.
Instead, my experience has left me with the troubling impression that continuing to accept deposits was easier than taking meaningful action to protect a player who was clearly saying that things were going seriously wrong.
A person's wellbeing should never become secondary to deposits or revenue.
This is therefore about more than a delayed refund. It is also about how a gambling operator responds when a player explicitly communicates that their situation has become extremely serious.
I have retained documentation of my deposits, account history and communications with Winbeast, including the messages in which I explained how badly this situation was affecting me.
At this stage, another generic response saying that my complaint has been “forwarded”, “escalated” or is “under review” is not enough.
Winbeast publicly promised to investigate this properly. I am now asking them to follow through on that promise, provide a clear written final position and properly address my request for the return of my deposited funds.
If Winbeast believes my deposits should not be returned, then I expect them to clearly explain the factual and legal basis for that position and specifically address what happened after I informed them about the seriousness of my situation.
As far as I have been able to verify, Winbeast also does not hold a licence from the Dutch gambling regulator, the Kansspelautoriteit (Ksa). Dutch players should be aware of this.
I am preserving the complete record of this matter for any formal complaint, regulatory or legal steps that may become necessary.
If Winbeast properly resolves this matter and returns my deposited funds, I will immediately and fairly update this review.
Until then, their public statement remains exactly that:
a public promise without a resolution.
Based on my experience, I cannot recommend Winbeast to Dutch players.
First of all all the deposit bonuses…
First of all all the deposit bonuses are a scam,the rtp is so low its a joke,the zero paylines are.98% and the feature pays are abysmal
It is also impossible to close this account and they will bombard you with offers continously
Do not join this casino it will rob you senseless

Reply from Winbeast

Reply from Winbeast
The worst Casino!
My experience with this casino has been extremely disappointing. I have serious concerns about the fairness and transparency of the games, and based on my experience, I do not consider this casino trustworthy.
What is even more concerning is the difficulty I experienced when trying to permanently close my account. Instead of making the process straightforward, I felt that the casino was creating unnecessary obstacles and making it difficult to close the account permanently.
A casino should respect a customer's decision to stop gambling and make permanent account closure simple and clear. Unfortunately, that was not my experience here.
I would strongly recommend that potential players do their own research and carefully consider the reviews and experiences of other customers before deciding whether to use this casino.

Reply from Winbeast
Played many a scam casino but this is…
Played many a scam casino but this is the scam of the scamest😂! Never a sniff of a win amd if you do somehow manage to bonus a slot its always crap! Worst part is trying to close the account and just get constant bull shit responses! Stay clear ppl don't waste money on this scam casino

Reply from Winbeast
Been playing on here for a while
Been playing on here for a while, used to good, now the games seemed rigged for you to loose, will not close your account this isnt just about losses of funds I can deal with that, its about the fact that they are now just being greedy, they refuse to close down my account yet it states on the website you can, youll just get a speal about it's a technical thing. What a dam shame, another site dying out due to greed.
Worst site ever
Literally, the worst site i've ever played on. Navigating the site is terrible i've tried to go back to this site a few times and literally never win a penny must have played over a thousand pound with 2to3 pounds spins and only win about twenty to forty pound on a bonus when I asked them to close my account they asked for a massive list of details, including photo I d this is new to me, never being asked for my id to close a account
Taking advantage
I have been attempting for weeks to close my account due to addiction only to be encouraged/allowed to carry on gambling. I have sent multiple emails, live chats and telegram messages to my so called 'VIP manager' 'Mark' these keep getting ignored. The only acknowledgement I have had stated that account closure isnt possible. Whats happened to me is completely fraudulent and continues to be so. All deposits made to my account should be returned since the point of me flagging my issues. Which totals thousands
Please avoid using this casino for you own sake.
Winbeast if you contact me and do the right thing I will consider changing my feedback, however in the meantime i will share my story on every platform that I can
Very hard to actually make money off…
Very hard to actually make money off constantly putting money in won like once in the full time this was my last time giving it a tryband again rubbish

Reply from Winbeast
Good site trustworthy and fast payouts
Good site trustworthy and fast payouts

Reply from Winbeast
Absolute joke of an online casino
Absolute joke of an online casino, they’ll lure you in with small withdrawals but try and withdraw anything substantial and suddenly you’ve cheated and used unfair methods to gain your wins and they take it all away without a clear explanation . STAY CLEAR AWAY NOT WORTH IT!!

Reply from Winbeast
MASSIVE SCAM!!
SCAM! You will be lead in by winning and withdrawing small amounts, anything BIG will not be paid out! Please do not put your money in this casino. They will class you as cheating and breaking their terms on any big wins and confiscate all your winnings!! SCAMMERSSSSSSSS!!!

Reply from Winbeast
Complete scam of a site
Wouldn't even give it 1 star won 28k on slots went on for weeks to where they asking for more stuff to review then get an email too say ive broke there terms and conditions and they dont need too tell me why absolute joke of a site complete scam dont be fooled by the small payouts too lure you in its a complete scam any big wins wont be paid out

Reply from Winbeast

Reply from Winbeast
So so bad - just avoid it.
Tried to self exclude myself due to a gambling problem. Apparently can’t close the account and I should just not login. Not sure they really grasp this. If you have a gambling problem do not register here. If you don’t have a problem, just go with a mainstream casino not this. No good will come of it. I thought they had to offer self exclusion, but their system has not option to close or exclude. A few choice words for them but I can’t write them here.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.