Ordered a rattan cube set, delivered later the following day, lovely product - very happy. Only gave 4 stars as didn’t receive dispatch email/tracking details to confirm when delivery was taking place... See more
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Excellent company. I was a bit apprehensive about using them but decided to try them after the clowns at Groupon lost my first buy with them. This company delivered well within 24 hours and item was c... See more
Purchesed Saturday. Although I received it today (Tuesday) not quite next day delivery but with the global pandemic, still fast delivery. Put together. Few little scratches but nothing to really grumb... See more
Purchase my Rattan Effect Garden Cube and then I read the reviews which made me worry - I needn't have. Excellent value for money, arrived after 48 hours (should be next day) but considering the... See more
Company details
Information provided by various external sources
Wido are a leading retailer of home and garden furniture, beauty and salon furniture, diy tools and shelving with free UK delivery on all orders.
Contact info
United Kingdom
- wido.com
Ordered a garden arch from them through…
Ordered a garden arch from them through Amazon. Must have been some sort of April fools joke (ordered on 1st April) as the box arrived taped up in the "Wido" tape. Obviously damaged / opened before leaving them and half the contents were missing.
First impressions count and this is my first and last time I place an order with this company.
4 April 2019
Unprompted review
If I could give 0 stars I would...
If I could give 0 stars I would.... terrible service!
They preach ‘super fast delivery’ and that’s why I purchased. After not receiving the next day I gave more time and waited in the following day, Friday. Nothing arrived, 2 days after an email stated I would receive it. Tried to contact Wido but nothing, eventually managed to find out myself where package was being held, I then decided to ask if I could pick up myself to not risk it not being delivered by NYE party day which I needed it for... 6 DAYS after ordering!! Still no answer from Wido until I travelled an hour round trip to collect it, upon getting home I received a ‘customer service’ email responding to my previous email attempting basically saying, your package was delivered today, so all good!! Erm, well no, not all good, as I went to get it or it would still be in the depot now, not to mention no mention at all of the fact it was VERY VERY late... it’s like nobody really cares.
I really have a feeling this ‘company’ is a one man band with a decent looking website to try and hide the fact... if it isn’t, it’s so badly organised they probably do the same job as one man would.
To top it all off, after a further lengthy email explaining everything from the delay, the no pickup and the complete lack of contact or care... guess what.... no response to that either.
My advice, go elsewhere, it’s not worth the hassle, the stress to save a couple of quid, god knows what will happen if the product breaks and I need to get in touch any time soon!!!!
4 January 2019
Unprompted review
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