first class, the staff are very professional and very friendly, they are very helpful and nothing is too much trouble for them, would highly recommend them to anyone, thank you very much
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely brilliant opticians . Exceptional personal skills as well as being very professional . Had my eyes tested thoroughly was able to see my scans etc with all the nasty bits pointed out before... See more
Company replied
I had been putting off buying new frames for years as I always found it difficult to see what they looked like and had been fobbed off in the past with unhelpful advice so I stuck with what I had, cha... See more
Company replied
After struggling with my right eye for a few weeks, l felt my prescription had changed. I booked in for an earlier eye test, l wasn't due for another few months. Lisa picked me out a petite frame,... See more
Company details
Written by the company
At Wickersley Eye Clinic our team pride themselves on providing a friendly and professional service to all our customers, taking time to build relationships and gaining an insight into each person’s individual needs in order to provide the best possible tailor-made service.
Contact info
United Kingdom
- wickersleyeyeclinic.com
Great Customer Service
Great Customer Service - quick and easy eye test - glasses arrived a couple of days later.
19 April 2023
Unprompted review
Reply from Wickersley Eye Clinic
Thank you Paula for your feedback, we really appreciate it x
Excellent service
Excellent service , the staff are very knowledgable and provide a warm and welcoming environment . Thankyou.
13 April 2023
Unprompted review
Reply from Wickersley Eye Clinic
Hi Dave, thank you very much, really pleased that you were happy with your experience here.
Definitely recommend these opticians
Definitely recommend these opticians. Fab service with the optometrists, After having a not-so-good experience elsewhere, I was very impressed how helpful and friendly the staff was too, very knowledgeable, great customer service.
8 April 2023
Unprompted review
Reply from Wickersley Eye Clinic
Thank you so much for the feedback Jenny, we are so pleased that you have been happy with your experience here.
Highly recommended
I would highly recommend Wickersley Eye Clinic. My daughter and I have been going to them for glasses and contact lenses for the last few years. On each visit we are always so impressed, they are friendly, approachable and nothing is too much trouble. They genuinely care about their customers and providing the best service. You are all wonderful, thankyou!
13 March 2023
Unprompted review
Reply from Wickersley Eye Clinic
Nicola thank you so much for your lovely feedback! We really appreciate it and are so glad you are happy with everything.
Very welcoming and friendly.
Very welcoming and friendly.. made my autistic son so relaxed and comfortable..
22 February 2023
Unprompted review
Reply from Wickersley Eye Clinic
Thank you for the feedback Marie, thats really nice to know that your son felt comfortable here.
Was very satisfied with the experience…
Was very satisfied with the experience at your shop Maria who dealt with me was exceptional and very helpfull
7 February 2023
Unprompted review
Reply from Wickersley Eye Clinic
Thank you Erana for the feedback, we really appreciate it.
Had a fabulous experience
Had a fabulous experience, really pleased with my new glasses and the excellent customer service, special shout out to Lisa she is so friendly and helpful. Will definitely recommend to friends and family
10 January 2023
Unprompted review
Reply from Wickersley Eye Clinic
Thank you Wendy that's lovely to hear.
Love this place
Love this place. The girls who work their are so friendly and polite. Nothing is too much trouble and it’s because of them that I wouldn’t go anywhere else
4 November 2022
Unprompted review
Reply from Wickersley Eye Clinic
Hi Toni, thank you much for your lovely feedback, we really appreciate. It has been lovely getting to know you.
It’s been a Fantastic service again
It’s been a Fantastic service again. Very professional, helpful and so polite, all staff always make you feel welcome.
7 October 2022
Unprompted review
Reply from Wickersley Eye Clinic
Apologies for the late reply Darren, just wanted to say thank you so much for your feedback, we really appreciate it.
Fantastic service
Fantastic service. professional, polite, all staff are very helpful and make you feel welcome.
9 September 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.