Wickersley Eye Clinic Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

first class, the staff are very professional and very friendly, they are very helpful and nothing is too much trouble for them, would highly recommend them to anyone, thank you very much

Company replied

Rated 5 out of 5 stars

Absolutely brilliant opticians . Exceptional personal skills as well as being very professional . Had my eyes tested thoroughly was able to see my scans etc with all the nasty bits pointed out before... See more

Company replied

Rated 5 out of 5 stars

I had been putting off buying new frames for years as I always found it difficult to see what they looked like and had been fobbed off in the past with unhelpful advice so I stuck with what I had, cha... See more

Company replied

Rated 5 out of 5 stars

After struggling with my right eye for a few weeks, l felt my prescription had changed. I booked in for an earlier eye test, l wasn't due for another few months. Lisa picked me out a petite frame,... See more

Company details

  1. Eye Care Center

Written by the company

At Wickersley Eye Clinic our team pride themselves on providing a friendly and professional service to all our customers, taking time to build relationships and gaining an insight into each person’s individual needs in order to provide the best possible tailor-made service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

very good

first class, the staff are very professional and very friendly, they are very helpful and nothing is too much trouble for them, would highly recommend them to anyone, thank you very much

30 July 2025
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you Joan for your very kind feedback, it is much appreciated. We look forward to seeing you again.

Rated 5 out of 5 stars

Getting the right frames

I had been putting off buying new frames for years as I always found it difficult to see what they looked like and had been fobbed off in the past with unhelpful advice so I stuck with what I had, changing prescription as necessary. Lisa was incredibly positive and rejected lots of frames until ‘we’ got the right one. Thank you!

25 April 2025
Unprompted review
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Reply from Wickersley Eye Clinic

Betty thank you so much for the lovely feedback! So pleased that you are happy with your new specs - they look great! It's been lovely to meet you and we very much look forward to seeing you again. x

Rated 5 out of 5 stars

Excellent service

After struggling with my right eye for a few weeks, l felt my prescription had changed. I booked in for an earlier eye test, l wasn't due for another few months.
Lisa picked me out a petite frame, they were perfect, only being 5 foot tall l couldn't have got a better fit. The glasses arrived in just over a week. So pleased, as l was suffering with constant headaches with my previous prescription.
The staff really do care, what you look like & checking the fit is correct.
One very happy customer 😀

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Had my eyes tested this morning.
Very friendly and efficient.
Ordered my glasses.
Got 2 pairs, 2nd pair with 30% off.
Here in a week .
Will definitely come again .

15 October 2024
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you very much for you feedback Darryl, we are so pleased that you have been happy with your experience here. Look forward to seeing you again.

Rated 5 out of 5 stars

After going to Specsavers for years I…

After going to Specsavers for years I called into Wickersley the staff were so helpful and listened to what I wanted and not just out to sell like Specsavers.. I had my eyes tested fantastic service and the ladies then helped me pick a pair of glassers. I would recommend Wickersley and all the professional friendly staff within. Go on give it a try I am sure you won’t go anywhere else.

24 September 2024
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you Julie for your lovely feedback, we really appreciate it and look forward to seeing you again next time.

Rated 5 out of 5 stars

Absolutely brilliant opticians

Absolutely brilliant opticians . Exceptional personal skills as well as being very professional . Had my eyes tested thoroughly was able to see my scans etc with all the nasty bits pointed out before and after when clear . Great advice when choosing and fitting my glasses . Thankyou & can’t wait for the Xmas party !!

23 April 2024
Unprompted review
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Reply from Wickersley Eye Clinic

David, thank you so much for the lovely feedback! So happy to hear about your positive experience.

Rated 5 out of 5 stars

Excellent service, highly recommended

After lots of issues at Boots I came to wickersley with my 6 year old to get some new glasses to fit her. The staff were a breath of fresh air, they could not have been more helpful. They were so lovely and friendly. They spent time with us helping choose the right frame to fit my little girl, giving advice about what was best and they were clearly very knowledgeable. They could not have done more to help and we were very grateful. New glasses arrived very quickly and we are very pleased with them. Excellent service and we will be sticking with them from now on and recommending to others.

16 April 2024
Unprompted review
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Reply from Wickersley Eye Clinic

So nice to hear that you had a great experience with us Claire, thank you for taking the time to send this feedback, it is much appreciated.

Rated 5 out of 5 stars

Excellent opticians

Excellent opticians, staff are so friendly and helpful, they make the experience great.

12 April 2024
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you for the lovely feedback Wendy

Rated 5 out of 5 stars

Exceptional Service

High quality professional service. Would recommend and will be visiting again for all my glasses needs. Friendly expert advice, largest selection of glasses that were suitable from good brands, attention to detail and turnaround time was exceptional.

28 March 2024
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you for your lovely review Nicola, we are so pleased that you have been happy with our service

Rated 5 out of 5 stars

Great service from a great team 👍🎉

Great service from a great team at Wickersley. Polite, give you various options, professional, polite and put the customers at the forefront of what they do.

Excellent and strongly recommended

11 March 2024
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you for your lovely review, so pleased you have been happy here.

Rated 5 out of 5 stars

The staff are brilliant

The staff are brilliant. Very helpful and honest when they helped me choose my glasses ( Carnt see to choose on my own ) they are always smiling and make it a good experience.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Travelled from Dorset

Very friendly staff. Comfortable and clean shop. Nothing too much trouble. Had new lenses put into an old pair of frames there and then . Amazing .

21 November 2023
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you so much for the lovely feedback Faye. So pleased we were able to do this for your quickly.

Rated 5 out of 5 stars

Highly recommend

Extremely friendly and a great atmosphere within the shop. every member of staff are very knowledgeable in their roles, all
Very helpful to ensure the customers needs are met, the service was quick throughout and I'd highly recommend, service, communication, value for money & aftercare all provided

15 November 2023
Unprompted review
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Reply from Wickersley Eye Clinic

Thankyou for the lovely feedback Caz.

Rated 5 out of 5 stars

The staff are so lovely

The staff are so lovely. Couldn’t do enough for my nervous daughter & she couldn’t wait to go back to collect her glasses. Lovely place , very relaxed welcoming atmosphere. Absolutely fab & definitely recommend

7 September 2023
Unprompted review
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Reply from Wickersley Eye Clinic

Hi Gail, we are so pleased that your daughter had a good experience with us here. x

Rated 5 out of 5 stars

When my daughter's glasses got…

When my daughter's glasses got destroyed by our pup, Wickersley Eye Clinic came to the rescue. All members of staff were so friendly and helpful. Nothing was too much, and an hour later, my daughter walked out with a new pair of glasses and a big smile on her face! Thank you so much for sorting us out so quickly. We will be back

17 October 2023
Unprompted review
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Reply from Wickersley Eye Clinic

We are so pleased that we were able to help you and really appreciate your lovely feedback, thank you.

Rated 5 out of 5 stars

Excellent service ! The most detailed eye examination we…

The most detailed eye examination we have had as a family. My son was made very comfortable throughout and I was impressed with the friendly and professional team.

23 September 2023
Unprompted review
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Reply from Wickersley Eye Clinic

Thank you for the lovely feedback, it was so nice to have you all in.

Rated 5 out of 5 stars

Best optician’s ever

I would just like to say this was the best experience I have ever had at an opticians. The team were friendly and professional. I cannot recommend them enough

20 May 2023
Unprompted review
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Reply from Wickersley Eye Clinic

Hi Elaine, thank you so much for your lovely feedback! We are so pleased that you were happy withh your experience here and very much look forward to welcoming you back. x

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