Wicked Campers Australia Reviews 

266
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the friendly and helpful staff, noting efficient pick-up and drop-off processes. Reviewers found the vehicles generally reliable and mechanically sound, enabling comfortable travel to various locations. The vans often met their road trip needs with adequate equipment for camping. However, some customers noted significant issues with vehicle condition and equipment, including faulty appliances like fridges and eskies, and thin or uncomfortable mattresses. Additionally, some reviewers experienced poor service, citing a lack of proper vehicle briefings, unprofessional drop-off procedures, and receiving vehicles with multiple mechanical or equipment faults.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers finding the vehicles and equipment... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reporting significant issues such... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Location

People report ambiguous experiences with location, with some finding pick-up locations convenient and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing disappointment with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staring our adventure out of Exmouth getting a camping 4WD was important and Wicked Campers was there. Mechanically the vehicle was great, handing all the terrains without a problem. Having th... See more

Company replied

Rated 4 out of 5 stars

🤙🏾We absolutely LOVE hiring from Wicked Campers. 🤙🏾This is our third time in 12 months. We have travelled from Brisbane to Byron Bay and also throughout Cairns & the Tropical North re... See more

Company replied

Rated 4 out of 5 stars

Pick up & drop off flowed smoothly.. the lil camper was basic but did the job, & was reliable..the deposit refund was welcome when it arrived, but being paid at the end of a mth can impact a traveller... See more

Company replied

Rated 4 out of 5 stars

Well what could be better...the vehicle which I hired had an awful esky unsuitable for hot Northern Territory climate. The aircon fan vents were broken limiting air flow. Otherwise everything was... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. Car Rental Agency

Written by the company

We Rent Fancy Land Yachts to Sexy Pirates. 2WD and 4WD Campervan rental across Australia.


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(266)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Spent five days in a Johny Feelgood…

Spent five days in a Johny Feelgood campervan, Cairns to Cooktown. Booking online was easy and pickup and delivery was very quick and simple, the staff are great.
It was an excellent trip, comfortable bed and the storage, stove, fridge and sink all worked fine. A very easy and comfortable van to drive. Just pull into a caravan park or camp site and pull out the table and chairs, done. So easy. I highly recommend hiring this vehicle.

11 June 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Thanks for the love, Christopher 😍! We’re stoked you had a blast in your Johnny feelgood 🚙. Catch you on the flip side! 😎

Rated 5 out of 5 stars

Far North Queensland 2025 Wicked…

Far North Queensland 2025 Wicked Campers….Johnny Feelgood 2! What more could you ask for, great company, road trip from Cairns to Cape Tribulation and the smooth, fully equipped Wicked Campers was a treat! Good on fuel, more than enough room for two, 12V chilly bin with solar on roof, loads of storage, compact butane stove, kitchen sink, basic tableware for two, dark tinted windows for ease of privacy and most importantly, the kitchen knife was sharpend! Wicked Campers, Cairns team member was laid back with positive vibes and source of great information! Looking forward to booking our 2026 trip back to FNQ with Wicked!

9 June 2025
Unprompted review
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 1 out of 5 stars

Beware of this company!

Beware of this company!
Still did not get my deposit back though it has been two months!
+ the vehículos fleet is old and rusty

18 April 2025
Unprompted review
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Reply from Wicked Campers Australia

Hello Julien,
We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.
All the best,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

Mystery Machine 2

It was easy to collect and drop off. The ladies were quick and efficient so we could get on our way. The Mystery machine van drove good and got us where we wanted to be in the outback.
Would have been better if it had some sort of window coverings but all in all was a good experience.

30 May 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi There,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

Mystery machine magic!

The mystery machine was great to drive in for a few days exploring the great ocean road! Came with plenty of equipment and drove well. The staff were super helpful too.

27 May 2025
Unprompted review
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Reply from Wicked Campers Australia

Thanks for the love, Lauren 😍! We’re stoked you had a blast in your Mystery Machine 🚙. Catch you on the flip side! 😎

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, always there to pick up the phone. Have rented twice with them, basic option for van rental is of course basic but very reliable. Cannot recommend this company enough!

22 May 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 2 out of 5 stars

A very budget experience

The good:
- Fast Response Times Customer Support
- Vehicle didn’t break down
- Got us from A to B

The Bad:
- No bedding provided, not mentioned in booking.
- Graffiti all over the vehicle interior
- Boot wouldn’t open
- Customer Support forgot to take our deposit + didn’t check us in
- Petrol tank was empty on pickup
- Camper was dirty, not looked after

To be completely honest, I wouldn’t book with wicked again. A poor experience all round.

27 May 2025
Unprompted review
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Reply from Wicked Campers Australia

Hello,
We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.
All the best,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

We had a great time in the high top…

We had a great time in the high top Mystery Machine from Wicked Campers. We travelled throughout South West WA and it was a great way to see the beautiful national parks. The price to hire was quite cheap, the van had everything we needed in it and the mats to sleep on were quite comfy. The colourful design really made a lot of people smile and laugh and we met a lot of lovely people through the colourful van!

The only annoyance we had with the van was that we needed to fill up fuel quite often - approx 1/4 tank went per 100km and the wheels were a bit flat and petrol was empty when we were given the van.

24 May 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi There,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

Rated 4 out of 5 stars

Cara’s Mystery machine 12 nights exmouth

We hired the mystery machine for 12 nights and did the job. Not luxury however was exactly what we needed. Used camp kitchens as was not really an option to cook from the van due to space. Overall we had a great time.

13 May 2025
Unprompted review
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Reply from Wicked Campers Australia

Thanks for sharing your Wicked adventures with us, that sounds awesome 🤙🏻!

Rated 3 out of 5 stars

Very mixed experience

Had a trip of a lifetime in a Johnny and would recommend the vehicle. However, the condition of the van was subpar and roadside were not the most responsive when we did encounter issues. On top of this, some of the restrictions were not anticipated, like the fact you aren’t insured to drive in the dark if you are not in a city. So yeah the Johnny was great but wicked campers not so great!

8 April 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi There,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

Our experience was a good one

Our experience with Wicked Campers was a good one. We did an 8,000km round trip over 12 days from Sydney to Adelaide, Uluru, Tennant Creek, Mount Isa and Lightning Ridge. The vehicle went well. When you put your foot on the accelerator it went. When you put your foot on the brake it stopped. What more do you want!?!

16 April 2025
Unprompted review
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Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 3 out of 5 stars

mixed experience

When I first encountered the van I was pleasantly surprised. It had all the basic equipment my friend and I needed for our trip which was more than I expected going in. However, the van was old which led to a few close calls safety wise. Let’s just say you get what you pay for, and by the time we dropped off the van I was more than ready to say goodbye.

6 May 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi,
Thank you for bringing this to our attention. We take all safety concerns very seriously and are currently investigating the matter with urgency. If you can provide more information, please reach out to our team at admin@wickedcampers.com.
Cheers,
The Wicked Campers Team 🚐

Rated 3 out of 5 stars

We had a mystery machine which ran ok…

We had a mystery machine which ran ok but was pretty old. No sponge though so pretty hard to clean our dishes, but other than that was fine. Just the basic necessities but fine if you dont expect anything luxurious.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Read the fine print …

Camper was smaller than expected and lack of bedding was also a surprise. Won't hire wicked camper again.

3 May 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hello,
We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.
All the best,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

Doug and Tania's South West W.A. journey.

The car ran really well and is easy to drive, plus the camping was comfortable for us, (we're in our late 60's). The little van had everything for our camping needs. Thanks for the enjoyable experience.

15 April 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Cheers, legend 🤙🏻! So stoked you had a ripper time in one of our beasts. Catch ya on the road! 🚙

Rated 4 out of 5 stars

The Jhonny Feelgood is a super…

The Jhonny Feelgood is a super convenient little van for a solo traveller - comfortable to drive, and quick easy set up for camping/sleeping. Was the perfect amount of space for a road trip, with all the essentials covered.
Wicked are strict on their policies though (which are warranted, but not ones I've experienced with other rental companies), so be sure to read the terms and conditions when booking! Otherwise I had a wonderful trip and would hire with them again 😊

28 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Thanks for the love, Lucy 😍! We’re stoked you had a blast in your Johnny Feelgood 🚙. Catch you on the flip side! 😎

Rated 5 out of 5 stars

Thank’s a lot for the beautiful road

Thank’s a lot for the beautiful road trip with the Mystery Machin. It has all things with need to make a good travel.

9 April 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Thanks for the love, Jean 😍! We’re stoked you had a blast in your Mystery Machine 🚙. Catch you on the flip side! 😎

Rated 5 out of 5 stars

We had a very good experience overall…

We had a very good experience overall however the van was a bit older so there were a couple of minor issues that had been patched up but not very well like a hole in the sink and the pump for the water. However the van drove fine and we were doing about 4 hours driving a day so pretty impressed for the price. Would definitely recommend and use again

28 April 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Rated 5 out of 5 stars

Wicked Time!!

We recently rented from Wicked Camper Vans and had an amazing experience! The pickup process was effortless — we were in and out quickly and ready to hit the road. The van itself (the awesome Mystery Machine!) was easy to drive and definitely turned a lot of heads everywhere we went. The layout inside was perfect, making it super comfortable, and the kitchen had everything we needed to cook and eat on the go. I would recommend Wicked Camper Vans every time — they've made road-tripping so much fun! I’m already looking forward to our next adventure, this time renting a 3-seater so I can bring my kids along too!

18 April 2025
Unprompted review
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Reply from Wicked Campers Australia

Thanks for the love, Candice 😍! We’re stoked you had a blast in your Mystery Machine 🚙. Catch you on the flip side! 😎

Rated 3 out of 5 stars

Strong customer service for booking, let down by many other small things

Strong customer service for booking and payment process, let down by pick up experience and general condition of the camper.

When we collected our camper from Exmouth WA, the confirmation email stated a seamless, contactless experience for out of hours collection (3pm on a Saturday for which we were charged $100) but to our dismay, we turned up to a basic shed in an industrial estate and the only hint of what to do was to call a number that turned out to be a local resort/accom and when someone turned up later to provide keys, she really didnt have much idea about who we were, what we had booked and just handed us a key with zero assistance to show us where things were, how to operate anything and no sign of the National Park pass we'd been charged $150 for. The door of the camper was so hard to open, we had to buy WD40 to try and make it easy - unsuccessfully.

Generally, the camper was OK to drive but def not a the strong customer experience we'd received during the booking and payment process.

12 April 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi There,
We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.
Cheers,
The Wicked Campers Team 🚐

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