Wicked Campers Australia Reviews 

266
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the friendly and helpful staff, noting efficient pick-up and drop-off processes. Reviewers found the vehicles generally reliable and mechanically sound, enabling comfortable travel to various locations. The vans often met their road trip needs with adequate equipment for camping. However, some customers noted significant issues with vehicle condition and equipment, including faulty appliances like fridges and eskies, and thin or uncomfortable mattresses. Additionally, some reviewers experienced poor service, citing a lack of proper vehicle briefings, unprofessional drop-off procedures, and receiving vehicles with multiple mechanical or equipment faults.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers finding the vehicles and equipment... See more

Quality

Customers consistently note ambiguous experiences with quality, with many reporting significant issues such... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Location

People report ambiguous experiences with location, with some finding pick-up locations convenient and... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing disappointment with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staring our adventure out of Exmouth getting a camping 4WD was important and Wicked Campers was there. Mechanically the vehicle was great, handing all the terrains without a problem. Having th... See more

Company replied

Rated 4 out of 5 stars

🤙🏾We absolutely LOVE hiring from Wicked Campers. 🤙🏾This is our third time in 12 months. We have travelled from Brisbane to Byron Bay and also throughout Cairns & the Tropical North re... See more

Company replied

Rated 4 out of 5 stars

Pick up & drop off flowed smoothly.. the lil camper was basic but did the job, & was reliable..the deposit refund was welcome when it arrived, but being paid at the end of a mth can impact a traveller... See more

Company replied

Rated 4 out of 5 stars

Well what could be better...the vehicle which I hired had an awful esky unsuitable for hot Northern Territory climate. The aircon fan vents were broken limiting air flow. Otherwise everything was... See more

Company replied


Company details

  1. Recreational Vehicle Rental Agency
  2. Car Rental Agency

Written by the company

We Rent Fancy Land Yachts to Sexy Pirates. 2WD and 4WD Campervan rental across Australia.


Contact info

3.6

Average

TrustScore 3.5 out of 5

266 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(266)

127 reviews in the last 12 months

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Rated 4 out of 5 stars

Mystery machine

The pickup was really easy. We have driven around 4500km so far and no problems yet. Overall a nice experience. I would say tho that if it included a sheet it would be nice. The mattress in the back is not the best. But other than that it’s good. Great value for money, that’s for sure.

28 February 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Christian,

Thank you so much for your feedback! We really appreciate you sharing your experience with the van so far, and we’re thrilled to hear your road trip is going well.
will pass this feedback on to the team :)

Best Regards
The Wicked Campers Team

Rated 4 out of 5 stars

Good experience with Wicked Campers…

Good experience with Wicked Campers Australia, rental from Cairns to Brisbane went very well except for the fact that we had booked to have a fridge and we didn't get one. No problems with the car, it drove very well and we were able to park everywhere. The pick up and drop off went very well, no complaints!

15 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Maina,

Thank you for you feedback!
We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Best Regards
The Wicked Campers Team

Rated 4 out of 5 stars

Great vehicle

Great vehicle, jonney feel good, no hiccups on the way!

5 February 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Helen,

Thanks for your feedback! Glad to hear everything went well :)

Best Regards
The Wicked Campers Team

Rated 2 out of 5 stars

The van was nothing as shown in the…

The van was nothing as shown in the advertising. Bumper held together with zip ties, very used including the bedding and camping gear. Very disappointed.

18 March 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi Melissa,

We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.

All the best,
The Wicked Campers Team 🚐

Rated 3 out of 5 stars

Done

Everything was good

12 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Gerald,

Thanks for your feedback! Glad to hear everything was good :)

Best Regards
The Wicked Campers Team

Rated 1 out of 5 stars

The worst car I have ever been driven

Rented a 4WD camper from Alice Springs.

The reception is a towing company; not a very trustful place. The ladies did their best to make the best out of the situation.

The car had automatic transmission; the transmission failed to switch gear above the third gear; so I constantly had to switch manually to get this car get faster than 30 km/h. During driving the car always switched the gear down and I had to switch it up again to finally reach a speed of 90 km/h. Almost any warning light on the dashboard of the car was on; the ladies told me, the car is fine but they can’t turn the warnings off. I constantly received errors during driving.

Scratched my finger on the first day at the ladder from the tent which had pretty sharp hooks.

The comfy matress was a cheap piece of foam already worn out to a thickness of 1 cm; not comfy at all.

The camper itself was dirty like hell; after touching anything, you needed to wash hands.

After returning the car in Alice Springs again and letting the ladies know about it’s really bad condition they told me that they don’t really know why this car is still being rented to anyone…

5 March 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi Bernd,

We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.

All the best,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

You can't beat driving the mystery…

You can't beat driving the mystery machine around Australia! It was definitely an old van so don't expect cruise control, but we enjoyed ourselves nonetheless. Paintjob was incredible and definitely got us a few stares!

25 February 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi Paige,

We love to hear from our Happy Campers 🫶🏻! Sounds like you guys had a Wicked Experience, thanks for sharing 😍.

Best Regards
The Wicked Campers Team

Rated 5 out of 5 stars

Overall great experience with wicked…

Overall great experience with wicked campers. Nice and easy booking and pick up / drop off. Our vehicle had everything you needed for off roading / camping. Highly recommend

11 March 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi Mikey,

Cheers, legend 🤙🏻! So stoked you had a ripper time in one of our beasts. Catch ya on the road! 🚙

Best Regards
The Wicked Campers Team

Rated 5 out of 5 stars

Quality experience

Picked this van up in Sydney and drove up the east coast. Was a great experience and exactly what we needed. Would recommend to any people looking for a small quality van.

25 January 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Arron,

You rock! Thanks for the love – see you on the next wild adventure
🚐💨

Best Regards
The Wicked Campers Team

Rated 4 out of 5 stars

Perfect for adventuring

I had to push back my holiday, the ladies on the phone were helpful and quickly changed and confirmed my booking. We arrived to the depot after hours and the process to get the keys was simple and fast. The van itself is everything you need for a good adventure, will definitely be booking through wickedcampers again!

11 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Antonia,

Thanks for sharing your Wicked adventures with us, that sounds awesome 🤙🏻! I'm glad to hear you found our team helpful i will pass this positive feedback to our team

Best Regards
The Wicked Campers Team

Rated 1 out of 5 stars

I was thrown off by the car yard at…

I was thrown off by the car yard at Hobart. A lot of wicked vans with doors off and looked like a scrap yard. The car steering had issues such as when I drove over 80 km/ph it would drift side to side which scared me. I called the company to get someone to come have a look and I was told ‘it’s just the wind’ and no one came to look at the van. The bed was super uncomfortable and graffiti inside the van. Seems like the bond money doesn’t get used for fixing the cars. The paint job was very scratched up and a few dings in the car. The carpet under the driver seat was all torn up. I ended up leaving the van at a friends place and jumping in with a friend to feel safer.

4 February 2025
Unprompted review
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Reply from Wicked Campers Australia

Hi Emily,

We're truly sorry to hear your experience didn’t meet your expectations. We’re reviewing your comments internally to ensure we learn and improve. If you’d like to tell us more, please don’t hesitate to get in touch at admin@wickedcampers.com.

All the best,
The Wicked Campers Team 🚐

Rated 3 out of 5 stars

One way rental from Sydney to Brisbane

One way rental from Sydney to Brisbane! Van did the job for what we needed. Less space in the van than expected but we were able to sleep fine. If you want comfort, pay extra and get a bigger van - it’s worth it. Staff were very helpful throughout the trip!!

2 January 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Natasha,

Thank you for your Wicked feedback!🫶🏻 our bigger van is the johnny feelgood feel free to have a look for your future bookings. 🚙

https://www.wickedcampers.com.au/our-vehicles/campervan-hire/johnny-feelgood

Glad to hear the stuff were very helpful always great to hear, will pass this positive feedback onto the team 😍

Best Regards
The Wicked Campers Team

Rated 3 out of 5 stars

Cool scooby doo van

Cool scooby doo van, did the job. First van broke down 2mins down the road. Got a replacement van friendly staff at the Depot (25 Erskine rd, Caringbah, NSW). Unfortunately picked up with no fuel, or chairs minor inconveniences overall cool experience.

10 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Lawrence,

We're so glad to hear you had a good experience 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.

Cheers,
The Wicked Campers Team 🚐

Rated 5 out of 5 stars

Sydney to Brisbane One Way

One way rental Sydney to Brisbane after a flight was cancelled to Brisbane.

The car is as advertised, don't expect the type of vehicle you'd get from Avis or Enterprise, they've done some time.

Pickup and dropoff was very quick and easy, and I do really like their pre-check in to make the pick up as quick and seamless as possible.

9 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi Tom,

Thank you for your review🙏🏻 I'm glad to here you had and easy pickup and drop off. Love to hear that you like our pre-check in processes we want to make it easy and quick for our wicked customers 🚙

Best Regards
The Wicked Campers Team

Rated 3 out of 5 stars

WA van rental

When I arrived at the pickup location at the pick up time there was nobody there. I had to call the head office and wait until a mechanic showed up. The mechanic was super helpful getting me on my way.
The van itself worked fine, no issues.
They charged me an outback fee as well as a daily remote fee which I found somewhat redundant. Drop off was easy aside from being told I had to go find a dumpster to throw out the bedding that came with the van. All in all good experience.

6 March 2025
Unprompted review
Rated 2 out of 5 stars

Get your act together Wicked

I rented a D5 4x4 Adventure Camper for a week from the Darwin depot. The low spec van was never going to be comfortable, but it did everything that it was supposed to do and was in acceptable condition.

I accepted the extra charges levied for the 4x4 over the Johnny Feelgood because it comes with a solar panel to drive the fridge. A good decision, but at a huge cost:
The national park surcharge was $300 ($50 for a 2WD) at a time of year when only the sealed roads were open
Insurance was both more expensive and less comprehensive for the 4WD
The bond for the 4WD was $2000 compared to $500 for the 2WD

As expected, I returned the vehicle with more fuel and in better condition than when I picked it up, expecting the bond to be returned within a few days.

Two weeks later, I am still awaiting any correspondence relating to the return of the vehicle and there is no sign of my bond being returned. Wicked's T&Cs give them 7 - 30 days to return the bond. If the vehicle had been damaged, I can understand that it might take 30 days to assess, but for a vehicle returned in good order, there is no excuse for the delay. Having $2000 still not available on my credit card is limiting the funds available to enjoy the rest of my holiday. Thanks Wicked!

The only correspondence received from Wicked is repeated requests for feedback. If they were more ethical in the way that they handled my money, they might have got 4 stars, but under the circumstances they are lucky to get 2.

Get your act together Wicked. With a better attitude to administration, you could be running a good business.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

The service was great

The service at the reception was great and relaxed. Also the fact that we were able to Lian some extra stuff was great

16 February 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi there,

You rock! Thanks for the love – see you on the next wild adventure
🚐💨

Cheers
The Wicked Campers Team

Rated 3 out of 5 stars

Overall pretty good but some difficulty with comms

A few issues with picking up the camper van so make sure you have a contact number in advance if you’re picking up out of hours. Everything else was seamless and the camper was great. Also, the return process was nice and easy too. Better communication would have taken the rating up a bit.

21 February 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi there,

Thank you for your feedback! Glad to hear everything went well after the pick up 😍 will past the feedback onto the team.

Best Regards
The Wicked Campers Team 🚐

Rated 3 out of 5 stars

You get what you pay for. Cheap & cheerful

You get what you pay for and thats certainly the truth with Wickedcampers. We enjoyed our time and knew when hiring the van we would be roughing it. We hired the Mystery machine 2 and it gave adults a right giggle when they saw us and kids were very excited when we drove past. We got a mattress topper because the mattress is very hard. There was no blinds on windows so we had to get coverings for them ourselves. There was no way to ventilate the van at night as we couldn't open the windows which made it very uncomfortable at times. But otherwise it did what we needed to do for over 3k kms. Bit clanky and old but we had fun.

6 March 2025
Unprompted review
Wicked Campers Australia logo

Reply from Wicked Campers Australia

Hi there,

We're so glad to hear you had a good trip 🤙🏻, and we appreciate your constructive feedback 🙏🏻. It’s comments like yours that help us improve, and we’ve shared it with the team for review.

Cheers,
The Wicked Campers Team 🚐

Rated 2 out of 5 stars

We hired a campervan to drive from Perth to Exmouth

We hired a campervan to drive from Perth to Exmouth. We found the tents on the roof very convenient and the 4x4 allowed us to visit the Francois Perron national Park which is fabulous. Nevertheless, we got a flat battery and had to change it and the fridge didn’t work well neither and had to be changed too. But even with a new one, the fridge didn’t really work when we weren’t driving despite the solar panel.

6 March 2025
Unprompted review

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