Whiteeaglerepair Reviews 

5
•
TrustScore 3 out of 5

3.1

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Company details

  1. Appliance Repair Service

Written by the company

White Eagle Repair is a trusted, local appliance repair company based in Scotland, with 15 years of experience serving Glasgow, Coatbridge, Airdrie, Edinburgh, Fife, and surrounding areas. We specialise in fast, reliable repairs for ovens, washing machines, dryers, dishwashers, refrigerators, and kitchen ventilation systems. Fully guaranteed with no call-out charges, our fixed price is just £80, and we offer free quotes. As members of Trusted Trader Scotland, we are dedicated to providing high-quality service and ensuring customer satisfaction. Contact us today for expert appliance repairs across Scotland. We do serve: Cities: Glasgow, Coatbridge, Airdrie, Uddingstone, Wishaw, Bargeddie, Belshill, Motherwell, Hamilton, Shotts, Lanarkhall, Newmains, Falkirk, Bo’ness, Linlithgow, Grangemouth, Winchburgh, Redding, Edinburgh, Dalkeith, Lasswade, Musselburgh, Portobello, Trenant, Kirkcaldy, Dunfermline, Queensferry.


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3.1

Average

TrustScore 3 out of 5

5 reviews

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3.1

All reviews

(5)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

You were provided with our address yesterday as requested. You had the full address and post code for today's visit. You cancelled this morning just before you were due to arrive. Misleading response

We had a booking for this morning for a technician to come repair our dishwasher. This was made two days ago. Just before arrival was due we had a text message advising they no longer cover our area. I have contacted and been advised that they have no one covering my area currently yet they were happy to take the booking, confirm and then cancel at the last minute. Very disappointing and poor customer service.

6 October 2026
Unprompted review
Whiteeaglerepair logo

Reply from Whiteeaglerepair

The customer has not provided an address; the only information we have is a house name.

Rated 1 out of 5 stars

They broke our oven

They broke our oven

White Eagle replaced the grill element in our top oven. Only the outer parts of the replacement grill worked and when we asked them to come out and get the whole element working they broke our top oven.

We got the oven manufacture's recommended engineer out who were eventually able to get our oven working again.

In response to the White Eagle reply. It is 7 months since you broke our oven. It has taken that long for the AEG engineers to work out what you did and put it right.

10 December 2025
Unprompted review
Whiteeaglerepair logo

Reply from Whiteeaglerepair

I would really like to get this actioned; however, I do not remember this kind of job in the last few days. We don't have any re-visits or complaints about this job. We always get back to customers if the repair is not fully satisfactory, and we usually get back to them the next day.
Also, I do not fully understand the case. Can you please get in touch with us to discuss?
I can see you also gave AEG one star for this repair, and you complained that it was not fixed by their engineer. It is really hard to take a position on this matter.

Rated 5 out of 5 stars

Refreshing risk transfer.

Well the thing is this. Risk. Whiteeagle's repair 'model' is such that they have real "skin in the game". They not only turn up on time and pre-text you just before, but come fully equipped and they then take the risk. What am I talking about ? Well the risk of showing up and then incentivised to use their skill and knowledge to fix your appliance- if they don't they take the risk of no charge. It's a refreshing way to do business and to date twice the ingenious Mateusz has called and fixed both an expensive Miele cooker hood (which they wanted a small fortune to fix despite just being outside warranty) and then an inventive repair to the door to our expensive (but not longer available spares) super dooper japanese washing machine. I have no hesistation in commending White Eagle repairs- they take the risk.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service – highly recommended!
I called White Eagle Repair when my washing machine suddenly stopped working. The engineer arrived the same day, diagnosed the issue quickly, and had the part replaced on the spot. The van was like a mobile workshop — fully equipped and professional.

25 October 2025
Unprompted review

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