I hardly ever experience such a dedicated, friendly and super helpful customer service like I had at WhiteCalling. Very happy and grateful for your help, Sanna R of WhiteCalling.
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See what reviewers are saying
I been using white calling app for years and sending card to africa like sudan ,recently it's not working that way and I was in Spain for a week holiday trying to buy credit or send credit or make a... See more
Company replied
I was assisted by an agent named sana, professional and very kind, sana has went out her way to help me through the steps of how to de-register my old number from whitecalling app that is in n... See more
Company replied
I was Very angry when i realized there aren't any Humans to talk too, hate BOTS, but surprisingly their email response was immediate and problem solved. Excellent service
Company replied
Company details
Written by the company
Low rates, great call quality and reliability mean that White Calling has been trusted by international callers for over 15 years
Contact info
4.4
Excellent
123 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sanna R
Sanna R. Thanks so much for your help, very good service and very kind. You did resolve my problem very quickly. You are an angel. Keep enjoying doing your job and helping people.
Thanks so much.
From Esco.
21 September 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Sanna R received professional service…
Sanna R received professional service and very polite and understanding advisor.
I will give 100/100.
20 September 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I give them 5⭐s because they are very…
I give them 5⭐s because they are very reliable and for the fact that there's no extra charges whenever I send airtime to my family in Nigeria is a whole lot on another level. Recently I even had a problem with the app but the immediately came to my aid, I give their customer service a 10 out of 10.
18 September 2023
Unprompted review
Reply from Whitecalling
What an amazing review, thankyou so much 😍. Spread the word and let everyone know what to expect when using our services, and the support we provide. We are here for you, to keep you connected! Thanks, White Calling.
Friendly & approachable
Spoke to a very helpful and well spoken gentleman adman yesterday in regards to a connection issue. He was well informed and also offered me the opportunity to gift my friend in South Africa some free credit! Win win! Thank you once again!
15 September 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Adnan was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
If help needed, contact customer service for guidance.
I was using white international calling card for the last 20 years & since lately was having issues contacting my family in SriLanka.Sometimes the line was clear with interruption or was ringing but couldn't get through to communicate. Each instant money was deducted for no reason. Then I contacted the customer service & Chris attended to my case. It was resolved eventually & problem fixed which I am pleased about it.Thanks to Chris !!!
13 September 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Chris was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
I raised a query in error but…
I raised a query in error but sincerely. It was resolved with sensitive tact and logic. I was impressed at the gentle way it was handled. Thanks Chris.
12 September 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Chris was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
It's a great experience with…
It's a great experience with Whitecalling. I would recommend everyone to use this App.
13 September 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you are enjoying our app. If you ever need us, just get in touch 🧡. Thanks, White Calling
Great service my credit expired which I…
Great service my credit expired which I did not know nice lady called SANNA has credited it to me as a good will many thanks i am happy now
11 September 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Top Up Issue
Spoke to Sanna R as I was having a problem with topping up with pin number. She sorted the issue out immediately. Turned out that the account must be topped up at least once in 6 months. Glad I spoke to her otherwise I would have had to pay unnecessarily for another top up.
30 August 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
I spoke with Sanna AR regarding…
I spoke with Sanna AR regarding switching my number she isvery polite patient and helpful
25 August 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Chris was very helpful on the phone to…
Chris was very helpful on the phone to help me top as I couldn't get any code by SMS or call. Very helpful
26 August 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Chris was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
Customer service top notch Sanna R did…
Customer service top notch Sanna R did offer a good customer service and very patient with me. Thanks Sanna
25 August 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Sanna r I really appreciate you and…
Sanna r I really appreciate you and your customer service care skill for helping me to get my app back on. I hope or wish the world can have more people like
24 August 2023
Unprompted review
Reply from Whitecalling
Thanks so much for your review and 5* star rating, it means the world to us 🧡. We hope you enjoy using our services for years to come, thanks White Calling.
Sanna R
Sanna R
Thanks so much for your help and I appreciate your assistance
20 August 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Really appreciate your service
Really appreciate your service, no waiting process, and got helped quickly with my concern. SANNA-R
18 August 2023
Unprompted review
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
Reply from Whitecalling
Hi, thanks for your lovely review, and so glad you got to experience Sanna, who goes above and beyond with all our customers 🧡 . We pride ourselves in our Customer Service, if you ever need support you know we are on hand to help, thanks, White Calling.
White calling card became my favourite…
White calling card became my favourite because of its easy connection, however i was not satisfied and had issues with their Promo offers but Chris from the Customer service sorted everything out really good.
He really was very professional and competent in making me a very happy client again..
14 August 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Chris was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
I am happy since using WhiteCalling…
I am happy since using WhiteCalling Card as it has offered very good connection during my international call and will recommend to others to use this service instead of others services.
10 August 2023
Unprompted review
Reply from Whitecalling
Thanks for a lovely review, and great to hear how you are enjoying the app. Don't forget, if you are recommending to others, you can invite through the app and earn free credit 🧡. Check out our FAQs to learn more, thanks, WC.
I was really struggling but Natalia 's…
I was really struggling but Natalia 's great service & helpful response really made it work for me.
Thanks Natalia
10 August 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Natalia was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
Sanna R such a lovely service from her
Sanna R such a lovely service from her, I was going to delete the app but she reassure me not to as she will personally call me back once the block has been taken off and she truly did and her service was excellent.
Thank Sanna
1 August 2023
Unprompted review
Reply from Whitecalling
Thanks so much for taking the time to leave us a review, it's great to hear you have experienced how we do customer service, and that Sanna was able to get you back up and running. If you ever need us, just get in touch 🧡. Thanks, White Calling
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